Complaints over time
Complaints about the 2016 Volvo S60CC peaked in 2024, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 Volvo S60CC
Sedan, gasoline, AWD/All-Wheel Drive, built in Belgium. Owner complaints on file from Aug 16, 2024 to Aug 16, 2024.
Recall campaigns covering this model year2453k vehicles or units across those campaigns
Owner complaints1Below the median 2016 sedan
Severity index0.02016 sedans average 7.1
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2016 Volvo S60CC name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2016 Volvo S60CC
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-378 | Jun 30, 2020 | Flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not… | Seat belts | 308,260 | Part replacement |
| 19V-849 | Nov 26, 2019 | Component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is… | Latches and locks | 144,937 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 Volvo S60CC
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Aug 16, 2024Failure Apr 1, 202279,000 milesChicago, ILEngine
The contact owns a 2016 Volvo S60 Cross Country. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated, and there was smoke coming from the rear of the vehicle. Additionally, the contact stated that on several occasions while driving at various speeds, the vehicle started shaking and failed to accelerate as intended. The vehicle was towed to a dealer approximately five times, and an oil consumption test was performed. The contact also stated that the check engine warning light illuminated every five thousand miles. The manufacturer was notified of the failure. The failure mileage was approximately 79,000.
NHTSA complaint 11608924
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
295 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 35526.1.8 Apr 23, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required. - 37809.1.1 Apr 7, 2026 · Service Bulletin/Repair Instructions
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under pri… - 37536 Dec 11, 2025 · Service Bulletin/Repair Instructions
This is a TJ text, only no attachments - If the Real Time Traffic Information (RTTI) does not work in Sensus Connect vehicle, follow advice under "Service". This Technical Journal is only valid for vehicles with VDN: VI07 TRAFFIC INFORMATION RTTI + TMC… - 19245 Dec 6, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal. Vehicle type and platform identification. - 8501 Apr 10, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the v… - S10303 Feb 21, 2025 · Service Campaign
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key… - S10303 Feb 13, 2025 · Service Campaign
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key… - 37175 Jan 16, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory - 8501 Jan 16, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the v… - TJ27536.21.1-2024-08-07 Aug 14, 2024 · Other
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service - 35924.1.4 Feb 21, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester. - P10183A Jan 24, 2023 · Service Bulletin/Repair Instructions
Extended Warranty P10183: I5T Oil Consumption Replace - P10206 Jan 24, 2023 · Service Bulletin/Repair Instructions
Extended Warranty P10206: I5T Oil Consumption Test - P10183 Jan 24, 2023 · Service Bulletin/Repair Instructions
Oil Consumption Replace - TJ36509 Feb 9, 2023 · Service Bulletin/Repair Instructions
Volvo Cars App Remote climate or ERS, not possible - 26745.13.14 Jan 12, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: 12V Battery Testing Method - TJ35912.4.0 Oct 31, 2023 · Service Bulletin/Repair Instructions
Updated Chassis Range. - TJ3666530 Sep 8, 2023 · Service Bulletin/Repair Instructions
ERAD (Electric Rear Axle Drive) Bearing Noise - P10183 Aug 22, 2023 · Service Bulletin/Repair Instructions
EXTENDED WARRANTY. - C00009 Jul 21, 2023 · Service Bulletin/Repair Instructions
COMPLIMENTARY UPGRADE C00009 DESCRIPTION. - TJ3656330 Jun 12, 2023 · Service Bulletin/Repair Instructions
Rubber cushion - P10183 May 25, 2023 · Service Bulletin/Repair Instructions
Extended Warranty - TJ3658411 Mar 24, 2023 · Service Bulletin/Repair Instructions
Left front LED flickers after turning car off - 21P10183 Mar 2, 2023 · Service Bulletin/Repair Instructions
Extended Warranty P10183: I5T Oil Consumption Replace - P10206 Mar 2, 2023 · Service Bulletin/Repair Instructions
Extended Warranty P10206 - P10183 Mar 2, 2023 · Service Bulletin/Repair Instructions
Extended Warranty P10183 - TJ36509 Feb 9, 2023 · Service Bulletin/Repair Instructions
Volvo Cars App Remote climate or ERS, not possible - TJ29818 Feb 5, 2018 · Service Bulletin/Repair Instructions
If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service. - TJ33202 Feb 21, 2018 · Service Bulletin/Repair Instructions
Sensus screen freezes/system locks up - TJ33867 Jul 19, 2019 · Service Bulletin/Repair Instructions
Road Force Balancing. - TJ34647 Sep 17, 2019 · Service Bulletin/Repair Instructions
DIM message about parking brake. - TJ32216 Jul 7, 2017 · Service Bulletin/Repair Instructions
Drive-E: Low oil level message in Driver Information Module (DIM) - TJ32014 Nov 16, 2016 · Service Bulletin/Repair Instructions
Wind deflector net clogged - TJ31535 Sep 11, 2018 · Service Bulletin/Repair Instructions
SiriusXM Tuner Replacement Process - SMB00321 Oct 12, 2018 · Service Bulletin/Repair Instructions
To further enhance the customer?s Volvo ownership experience, Volvo Car USA, LLC offers the MY 2013 and later Volvo Complimentary Factory Scheduled Maintenance Program. Model Year 2013 and later vehicles, the service intervals are every 10,000 miles and ALL… - P10206 Jan 4, 2023 · Service Bulletin/Repair Instructions
Extended Warranty P10206: I5T Oil Consumption Test - P10183-1 Jan 3, 2023 · Service Bulletin/Repair Instructions
Extended Warranty P10183: I5T Oil Consumption Replace - P10183 Jan 4, 2023 · Service Bulletin/Repair Instructions
Extended Warranty P10183: I5T Oil Consumption Replace - TJ36455 Dec 19, 2022 · Service Bulletin/Repair Instructions
Volvo Cars App Android, no climate setting button - TJ35902 Dec 19, 2022 · Service Bulletin/Repair Instructions
Connectivity services activation - PSIM issues - 39A10163 Sep 14, 2022 · Service Bulletin/Repair Instructions
Software upgrade. - A10163 Sep 14, 2022 · Service Bulletin/Repair Instructions
Software upgrade. - SMB00-108C Sep 14, 2022 · Service Bulletin/Repair Instructions
Expendable Items Parts List. - CBR-2201 Aug 29, 2022 · Service Bulletin/Repair Instructions
Engine Control Module (EMS) Software (MSW) Information – August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions - KC-145 Aug 29, 2022 · Service Bulletin/Repair Instructions
Part information for AMT input shaft repair kits and the shim kit that is required for repair. - TJ2873930 Apr 29, 2022 · Service Bulletin/Repair Instructions
Center wheel caps, removal instruction - Special Tools Bu May 12, 2022 · Service Bulletin/Repair Instructions
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve. - Service Manager May 6, 2022 · Service Bulletin/Repair Instructions
ICUP/Google Built-In Diagnostic Operations - Service Manager Jun 23, 2020 · Service Bulletin/Repair Instructions
Battery Charger/maintainer requirement - Service Manager Feb 3, 2022 · Service Bulletin/Repair Instructions
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS) - 356EN01 Feb 9, 2022 · Service Bulletin/Repair Instructions
VIDA QR Scanner Mobile App - TJ30808 Mar 19, 2016 · Service Bulletin/Repair Instructions
POT not operating when using tailgate handle - TJ25153 Mar 24, 2016 · Service Bulletin/Repair Instructions
Washer system layout for identifying leakeage points - SMB00321 Nov 4, 2016 · Service Bulletin/Repair Instructions
Volvo Complimentary Factory schedualed maintenance - KC-105 Oct 19, 2021 · Service Bulletin/Repair Instructions
Volvo Chassis - Diagnostic Trouble Code ( DTC ) P05EB, Diagnostic And Repair Information - US14+OBD15 And US14+OBD16 (Commonly Model Years 2016 And 2017) - KC-99 Oct 18, 2021 · Service Bulletin/Repair Instructions
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure - TJ 34647 6 0 Jul 19, 2021 · Service Bulletin/Repair Instructions
Perform a software upgrade in accordance with TJ 31543. - PB88-R89708-2016 Nov 2, 2016 · Service Bulletin/Repair Instructions
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89708 on certain model year 2016 - 2017 XC90, S90, XC60, V60CC, V60, S60, S60CC, S60 Inscription vehicles. The affected vehicles may have not had … - PB88-R10029-2021 Mar 1, 2021 · Service Bulletin/Repair Instructions
Create PB with attached word doc. - TJ35507.5.0-2021 Feb 27, 2021 · Service Bulletin/Repair Instructions
This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing
Source: NHTSA manufacturer communications files.