Complaints over time
Complaints about the 2023 Volvo S90PHEV peaked in 2025, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2023 Volvo S90PHEV
Sedan, plug-in hybrid, built in China. Owner complaints on file from Aug 20, 2025 to Aug 20, 2025.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2023 sedan
Severity index0.02023 sedans average 11.6
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2023 Volvo S90PHEV name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2023 Volvo S90PHEV
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2023 Volvo S90PHEV
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Aug 20, 2025Failure Jul 28, 202522,411 milesErie, PAService brakes, Software
The contact owns a 2023 Volvo S90PHEV. The contact stated that while driving in B-Mode, the braking system failed to operate properly. The contact stated that it felt as if the brake pedal was automatically being pumped. There were no warning lights illuminated. The local dealer was contacted, and informed the contact the failure was caused by a software failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 22,411.
NHTSA complaint 11681933
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
120 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 37893.2.0 Jul 28, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, N… - 37231.1.1 Jul 28, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text only no attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Not… - 37373.8.0 Jul 28, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM Message and DTC BECM P0C7800. If the DIM displays a message stating "Drive System Service Required" and the DTC listed below is set, follow the advice under "Service". •Do not replace any parts. This is not hardware-related.… - 37270.2.1 Jul 28, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text only no attachments - DIM Message and DTC BECM P0C3200. perform a total upgrade of the software please follow the advice under "Service" - 37342.2.3 Jul 11, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval. In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA. - 36555.8.0 Jul 11, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: text plus 3 .png files and 1 mp4 CSD Stuck in Recovery Mode, iCUP. In most cases this Recovery mode can be resolved by preforming a IHU reload. - 37867.1.0 Jun 24, 2026 · Service Bulletin/Repair Instructions
This is a TJ only - no attachments If a vehicle has been updated to 5.1.9 SW and experiences one of the error states below in combination with BECM and/or IGM fault codes, please follow the instructions under Service. High Voltage Battery SOC drops down to … - 37495.3.0 Jun 24, 2026 · Service Bulletin/Repair Instructions
This is a Tech Journal - Text only no attachments - If a customer experiences a “Propulsion System Performance” message in the DIM with diagnostic trouble code IEM P060700, often in combination with IEM P061A00, please follow the instructions under "Service". - 37839.1.1 May 23, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that i… - 33031.6.0 May 23, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key - 37373.7.0 May 22, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM Message and DTC BECM P0C7800. If the DIM displays a message stating "Drive System Service Required" and the DTC listed below is set, follow the advice under "Service". •Do not replace any parts. This is not hardwar… - 37826.1.1 May 20, 2026 · Service Bulletin/Repair Instructions
This is a TJ Text only no attachments -- If the FLC2 is not responding when attempting to load software, or after a failed software upgrade, VIDA will report that the FLC2 cannot be unlocked. To resolve this issue, follow the instructions in this TJ under "… - 37839.1.1 May 20, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that i… - 37813.2.0 May 20, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501 or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a “beep” (see TJ_37813… - 36496.10.0 May 7, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers. - 34521.11.1 May 7, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp - 37814.1.0 Apr 29, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text Plus 1 .mp4 file - When using the CSD for seat adjustments mode for example lumbar support and seat Cushing, the visualization does not match the selected part for adjustment. Do not fault trace for this symptom. Advice the customer to u… - 37813.2.0 Apr 28, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501 or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a “beep” (see TJ_37813… - 35526.1.8 Apr 23, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required. - 37514.6.0 Apr 18, 2026 · Service Bulletin/Repair Instructions
This is a TJ. Text only no attachments - If a customer complains it is not possible to download third-party apps (only ICUP MY2026 cars affected) follow advice under "Service". Workaround is to perform a "IHU factory reset". analysis will now continue to fi… - 37809.1.1 Apr 7, 2026 · Service Bulletin/Repair Instructions
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under pri… - 34521.10.0 Mar 21, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp - 37495.2.0 Mar 19, 2026 · Service Bulletin/Repair Instructions
This is a Tech Journal - Text only no attachments - If a customer experiences a “Propulsion System Performance” message in the DIM with diagnostic trouble code IEM P060700, often in combination with IEM P061A00, please follow the instructions under "Service". - 37773.1.2 Mar 19, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text only no attachments - If customer experiences an incorrect ambient temperature reading in DIM (Driver Information Module) or reduced A/C performance, follow the advice under Service. Please refer to the wiring diagram in VIDA to locate t… - 37511.1.0 Mar 19, 2026 · Service Bulletin/Repair Instructions
This is a TJ - 1 txt file plus 3 PDF's - If the customer complains about any of the below symptoms after updating vehicle to next software release (5.0.x or later,) either with VIDA or OTA, follow instruction under "Service". - 37438.4.0 Mar 10, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal - text plus 1 jpg : iCUP IHU - If, during a Software Download (SWDL) at the workshop, connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unre… - 37236.5.1 Mar 7, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text only no attachments - CEL and DTC ECM P04F000. New ECM software has been released - 37480.2.0 Mar 4, 2026 · Service Bulletin/Repair Instructions
This is a Tech Journal - Text plus 1 jpeg--- This Technical Journal is rewritten in its entirety. When the vehicle has 5.0.X software installed, it includes the new Volvo Car UX for both Centre Display and the Driver Display, see attachment TJ_37480_1.… - 35842 Jan 13, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service. - 36757 Jan 8, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus TJI 528994 - Charge Lid Hard to open/close. begin with replacing the actuator in the lock mechanism - TJ 34498 Jan 6, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus TJI-516730-1_1_0 Headliner, squeak/rattle noise If a squeaking noise can be heard from the headlining around the sun roof, see instructions under Service referring to TJI-516730-1_1_0 - 34521 Dec 20, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp - 36902 Dec 19, 2025 · Service Bulletin/Repair Instructions
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions. - 37541 Dec 13, 2025 · Service Bulletin/Repair Instructions
This is a TJ - Text plus 1 attachment - instructions TJI-527893-3_1_1- If the Check Engine Light is illuminated in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". Clear the DTC. If the DTC does not reset, release the car to the… - 19245 Dec 6, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal. Vehicle type and platform identification. - TJ36902.1.0-2025-10-31 Nov 7, 2025 · Service Bulletin/Repair Instructions
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions. - TJ37373.6.0-2025-11-05 Nov 7, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM Message and DTC BECM P0C7800. Structure Week 2023w47 and newer: New BECM software is released in version 3.6.4. Perform a Total Upgrade according to TJ 31543. • If the DTC sets after SW version 3.6.4 or newer has been instal… - TJI VCC-517278-1 Nov 1, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice under service. - AC pressure check Nov 1, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice under service. - TJ34648.5.0-2025-10-29 Nov 1, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice under service. - 36551 Oct 10, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: If the sound can be located towards camshaft sealing area according to attached files: Loosen the oil filling cap a little bit and turn engine off again to see if affects the noise. If sound is gone with cap loosened, … - 37438 Sep 25, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Software Download failure. Follow the recommended procedure depending on the MY (Model Year) of the vehicle - 37480 Sep 2, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal IHU 4.2 - Spare part replacement and Volvo Car UX - If the replaced IHU includes the new upgraded Volvo Car UX (one HMI) software for the Center Display, please inform the customer about the change prior to the vehicle leaving th… - 37224 Aug 25, 2025 · Service Bulletin/Repair Instructions
This is a technical Journal - iCUP - Estimated Time of Arrival in DIM missing Issue is now resolved with latest SW in VIDA 3.4.4. - 37440 Jul 31, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: ICUP Critical Guidelines for Replacing IHU.After replacing the IHU with one of the part numbers listed above, follow the steps below: 1. Download IHU reload (select Yes for replaced HW). 2. Perform a Total Upgrade.
… - 37438 Jul 23, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Software Download failure. Follow the recommended procedure depending on the MY (Model Year) of the vehicle - 35912 Jul 23, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable. - 37342 Jul 18, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Prior Approval. In most cases, the IHU does not need to be replaced - 37418 Jul 16, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Sunroof Sun Protection. During periods of intense sunlight, it is recommended to keep the sunroof closed when parked to minimize direct sunlight entering the vehicle, as prolonged exposure may cause deterioration or quality issu… - 37373 Jul 3, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM Message and DTC BECM P0C7800. Structure Week 2023w47 and newer: New BECM software is released in version 3.6.4. Perform a Total Upgrade according to TJ 31543. •If the DTC sets after SW version 3.6.4 or newer has be… - 37342 Jul 2, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Prior Approval. In most cases, the IHU does not need to be replaced - 37270 Jul 2, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM Message and DTC BECM P0C3200. perform a total upgrade of the software - 37373 Jun 27, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM Message and DTC BECM P0C7800. Structure Week 2023w47 and newer: New BECM software is released in version 3.6.4. Perform a Total Upgrade according to TJ 31543. •If the DTC sets after SW version 3.6.4 or newer has be… - 36610 Jun 13, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Privately Imported Vehicles - Connectivity Setup. Make sure QW90 has been updated prior to performing below steps: If vehicle software is not up to date, please perform a Total Upgrade according to TJ 31543 - 37373 Jun 13, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM Message and DTC BECM P0C7800. Structure Week 2023w47 and newer: New BECM software is released in version 3.6.4. Perform a Total Upgrade according to TJ 31543. •If the DTC sets after SW version 3.6.4 or newer has be… - 36814 Jun 13, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting. This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is n… - 35755 Jun 13, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: BEV and LR-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG_192-411899-H00-029 or higher - 36965 May 17, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Park Assistance System enhanced troubleshooting. Clean the sensor. Damage is not a matter for warranty. - 37373 May 16, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM Message and DTC BECM P0C7800. Structure Week 2023w47 and newer: New BECM software is released in version 3.6.4. Perform a Total Upgrade according to TJ 31543. •If the DTC sets after SW version 3.6.4 or newer has be… - 35755 May 16, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: BEV and LR-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG_192-411899-H00-029 or higher
Source: NHTSA manufacturer communications files.