Model year

2017 Volvo V60

Wagon, gasoline, AWD/All-Wheel Drive, built in Sweden. Owner complaints on file from May 16, 2021 to Mar 21, 2023.

Recall campaigns covering this model year6545k vehicles or units across those campaigns
Owner complaints3Below the median 2017 wagon
Severity index0.02017 wagons average 7.4
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2017 Volvo V60 peaked in 2021, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512021120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

33% of complaints about the 2017 Volvo V60 name seats

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Seats
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

6 recall campaigns cover the 2017 Volvo V60

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Volvo V60
CampaignFiledSubjectComponentVehiclesRemedy
20V-378Jun 30, 2020Flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not…Seat belts308,260Part replacement
19V-849Nov 26, 2019Component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is…Latches and locks144,937Part replacement
18V-800Nov 13, 2018Software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperlyElectrical system17,548Software update
17V-127Mar 1, 2017Affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a…Airbags112Part replacement
16V-918Dec 21, 2016Affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a…Airbags376Part replacement
16V-798Nov 2, 2016On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracketSeat belts74,027Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Volvo V60

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

3 complaints on file, page 1 of 1.

  1. Filed Mar 21, 2023Failure Mar 21, 2023Oceanside, CAUnknown or other

    The sunroof on this vehicle shattered while I was driving. A loud bang and a shower of glass ensued. There were no vehicles directly ahead of me or aircraft flying overhead when the incident occured. I wasn't insured and was able to pull off the road to inspect. No flying object hit the glass as some suspect. The glass shattered on its own. There have been no issues with the sunroof and opening/closing/tilt functions operated as normal. The vehicle will be inspected and repaired at a dealer.

    NHTSA complaint 11513114
  2. Filed Jan 22, 2022Failure Jan 2, 2022Granada Hills, CAUnknown or other

    I am afraid, someone may get KILLED. . . The car unexpectedly just starts to 'free wheel'. It all started approximately 6 weeks ago and progressively became worse. IT IS A SOFTWARE PROBLEM. I am a retired Software Engineer and worked in military defense for a government contractor. - - so, I know a software problem when I see it. My car just started to 'free wheel' (meaning, I have no control over the transmission or gas pedal). I was driving over by our local College and stopped for a light. When the light turned Green, I took my foot off the brake and pressed the accelerator. I went No where. . . (me - what is WRONG)? I pressed the accelerator again - nothing (the engine wouldn't even 'rev'). The car is still in gear, but nothing is happening! ! ! Now, what do I do? (the car is 'free-wheeling' - HELP - - no control or transmission). I am at a Green light and going NO WHERE. Then, in Panic (thinking this maybe a Software), I put the transmission in 'neutral' for a few seconds and then back in gear and put my foot on the accelerator. There is a hesitation, but the 'engine catches (can hear it slowly rev) and I start to move. Because it started while I was starting up from a STOP (at a STOP light), I thought it might have something to do with the 'Auto Stop / Start' function (actually, this exacerbates the problem). Then, Christmas day, coming back from visiting it happened again (I forgot to turn OFF the 'Auto Stop / Start') which is what I thought was causing the problem. BUT what made it much more DANGEROUS was: I was doing a 'left turn' on a busy street and almost got KILLED. So, all seemed to be OK, if I (remember) to turn OFF the 'Auto Stop / Start' function. UNTIL today, I was making a right turn on a busy street. As soon as I was over the railroad tracks, the car started to 'free-wheel'. ([XXX], NOW WHAT DO I DO)? I coasted to the right curb and 'glanced' over at the 'Auto Stop/start - it was ON (Oooh, NO). It just gets worse. . INFORMATION Redacted PURSUANT TO THE FREEDOM

    NHTSA complaint 11448484
  3. Filed May 16, 2021Failure Mar 1, 2021Wolcott, CTSeats

    THE FRONT SEATS ROCK/WOBBLE BEYOND AN ACCEPTABLE LEVEL AND PRESENT A SAFETY ISSUE. IT'S VERY SUBTLE BUT ONCE YOU NOTICE YOU CAN'T NOT NOTICE. IT HAPPENS ALL THE TIME AT VERY LOW SPEED WHEN BRAKING (I.E. PULLING OUT OF MY GARAGE AND SWITCHING FROM REVERSE TO DRIVE) OR EVEN IN SUCH SIMPLE SITUATIONS AS GETTING INTO THE CAR. IT'S THE BACK OF THE SEAT THAT WOBBLES, BUT THE BOTTOM. I TOOK MY CAR INTO MY LOCAL MECHANIC AND HE SAID THAT THE ONLY FIX IS TO REPLACE THE ENTIRE SEAT AS IT'S CAUSED BY A POORLY-DESIGNED PIVOT THAT IS PART OF THE SEAT ASSEMBLY. HE SAID HE THINKS THERE MIGHT BE A FIX OUT FOR THE 2018 MODEL YEAR BUT THAT THE 2017 HAS NOT BEEN ADDRESSED, EVEN THOUGH THEY ARE THE SAME DESIGN AND EVEN THOUGH HE HAS SEEN A NUMBER OF OTHER V60S WITH THIS ISSUE COMING UP. IT'S SIMPLY POOR DESIGN THAT IS PROHIBITIVELY EXPENSIVE TO CORRECT. I DO NOT FEEL SAFE DRIVING A CAR WITH A LOOSE SEAT AS I WONDER WHAT WOULD HAPPEN SHOULD I EXPERIENCE A CRASH. WILL THE WHOLE BACK OF THE SEAT COLLAPSE IF IT'S ALREADY LOOSE? I BELIEVE THIS SHOULD BE A RECALL ISSUE OR REPLACED FOR FREE BY VOLVO.

    NHTSA complaint 11416797
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

261 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 35526.1.8 Apr 23, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.
  • 37809.1.1 Apr 7, 2026 · Service Bulletin/Repair Instructions
    This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under pri…
  • TJ 34498 Jan 6, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Text plus TJI-516730-1_1_0 Headliner, squeak/rattle noise If a squeaking noise can be heard from the headlining around the sun roof, see instructions under Service referring to TJI-516730-1_1_0
  • 37536 Dec 11, 2025 · Service Bulletin/Repair Instructions
    This is a TJ text, only no attachments - If the Real Time Traffic Information (RTTI) does not work in Sensus Connect vehicle, follow advice under "Service".
 This Technical Journal is only valid for vehicles with VDN: VI07 TRAFFIC INFORMATION RTTI + TMC…
  • 19245 Dec 6, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal. Vehicle type and platform identification.
  • 35912 Jul 23, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
  • 8501 Apr 10, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the v…
  • S10303 Feb 21, 2025 · Service Campaign
    Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key…
  • S10303 Feb 13, 2025 · Service Campaign
    Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key…
  • 37175 Jan 16, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
  • 8501 Jan 16, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the v…
  • TJ31543 Oct 22, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
  • TJ27536.21.1-2024-08-07 Aug 14, 2024 · Other
    Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
  • TJ36858.1.1-2024-06-06 Jun 12, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: High Temperature Message in DIM after Coolant Pump Replacement. Replace coolant pump
  • 35924.1.4 Feb 21, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
  • TJ36509 Feb 9, 2023 · Service Bulletin/Repair Instructions
    Volvo Cars App Remote climate or ERS, not possible
  • 35912.5.0 Jan 12, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
  • 26745.13.14 Jan 12, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: 12V Battery Testing Method
  • TJ35912.4.0 Oct 31, 2023 · Service Bulletin/Repair Instructions
    Updated Chassis Range.
  • TJ3666530 Sep 8, 2023 · Service Bulletin/Repair Instructions
    ERAD (Electric Rear Axle Drive) Bearing Noise
  • C00009 Jul 21, 2023 · Service Bulletin/Repair Instructions
    COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
  • TJ3656330 Jun 12, 2023 · Service Bulletin/Repair Instructions
    Rubber cushion
  • 36678.1.0 Jun 30, 2023 · Service Bulletin/Repair Instructions
    This is a Technical Journal. Recovering control modules stuck in “not responding” after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.
  • TJ36509 Feb 9, 2023 · Service Bulletin/Repair Instructions
    Volvo Cars App Remote climate or ERS, not possible
  • TJ29818 Feb 5, 2018 · Service Bulletin/Repair Instructions
    If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.
  • TJ33202 Feb 21, 2018 · Service Bulletin/Repair Instructions
    Sensus screen freezes/system locks up
  • TJ33250 Feb 14, 2018 · Service Bulletin/Repair Instructions
    Front brake pads, early or uneven wear on right side on 16" and 16.5" brakes
  • TJ33876 Oct 8, 2018 · Service Bulletin/Repair Instructions
    Squealing noise from rear brakes
  • TJ33931a Jul 16, 2019 · Service Bulletin/Repair Instructions
    software update available
  • TJ35037 Jul 19, 2019 · Service Bulletin/Repair Instructions
    Infotainment System Reboots Repeatedly after Software Download
  • TJ32014 Nov 16, 2016 · Service Bulletin/Repair Instructions
    Wind deflector net clogged
  • TJ31582a Feb 1, 2018 · Service Bulletin/Repair Instructions
    12V battery drained with High Voltage charge cable connected
  • TJ31582 Jul 14, 2017 · Service Bulletin/Repair Instructions
    12V battery drained with High Voltage charge cable connected
  • SMB00325a Jul 26, 2017 · Service Bulletin/Repair Instructions
    Volvo monitors completion rates for all service actions and will complete notification re-mails to vehicle owners when necessary. Listed below are the latest planned owner notification re-mails. Please refer to SMB 00-323 and SMB 00-323A for information on …
  • SMB00321 Oct 12, 2018 · Service Bulletin/Repair Instructions
    To further enhance the customer?s Volvo ownership experience, Volvo Car USA, LLC offers the MY 2013 and later Volvo Complimentary Factory Scheduled Maintenance Program. Model Year 2013 and later vehicles, the service intervals are every 10,000 miles and ALL…
  • TJ36224 Dec 2, 2022 · Service Bulletin/Repair Instructions
    No bass function (High Performance Audio)
  • TJ36455 Dec 19, 2022 · Service Bulletin/Repair Instructions
    Volvo Cars App Android, no climate setting button
  • TJ35902 Dec 19, 2022 · Service Bulletin/Repair Instructions
    Connectivity services activation - PSIM issues
  • 39A10163 Sep 14, 2022 · Service Bulletin/Repair Instructions
    Software upgrade.
  • A10163 Sep 14, 2022 · Service Bulletin/Repair Instructions
    Software upgrade.
  • SMB00-108C Sep 14, 2022 · Service Bulletin/Repair Instructions
    Expendable Items Parts List.
  • CBR-2201 Aug 29, 2022 · Service Bulletin/Repair Instructions
    Engine Control Module (EMS) Software (MSW) Information – August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
  • KC-145 Aug 29, 2022 · Service Bulletin/Repair Instructions
    Part information for AMT input shaft repair kits and the shim kit that is required for repair.
  • KC-331 Aug 29, 2022 · Service Bulletin/Repair Instructions
    Fuel Filters ( Primary and Secondary ) ( Backwards Compatible ) and Fuel Filter Housings
  • Special Tools Bu May 12, 2022 · Service Bulletin/Repair Instructions
    The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
  • Service Manager May 6, 2022 · Service Bulletin/Repair Instructions
    ICUP/Google Built-In Diagnostic Operations
  • Service Manager Jun 23, 2020 · Service Bulletin/Repair Instructions
    Battery Charger/maintainer requirement
  • Service Manager Feb 9, 2022 · Service Bulletin/Repair Instructions
    3G Network Sunset
  • Service Manager Feb 3, 2022 · Service Bulletin/Repair Instructions
    Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
  • 356EN01 Feb 9, 2022 · Service Bulletin/Repair Instructions
    VIDA QR Scanner Mobile App
  • TJ 3622430 Apr 22, 2022 · Service Bulletin/Repair Instructions
    No bass from sound system.
  • TJ 3622420 Apr 14, 2022 · Service Bulletin/Repair Instructions
    No bass from sound system.
  • STB216 Mar 30, 2016 · Service Bulletin/Repair Instructions
    News Letter 70
  • SMB17 May 6, 2016 · Service Bulletin/Repair Instructions
    Retail car delivery process.
  • KC-105 Oct 19, 2021 · Service Bulletin/Repair Instructions
    Volvo Chassis - Diagnostic Trouble Code ( DTC ) P05EB, Diagnostic And Repair Information - US14+OBD15 And US14+OBD16 (Commonly Model Years 2016 And 2017)
  • KC-99 Oct 18, 2021 · Service Bulletin/Repair Instructions
    Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
  • TJ 34647 6 0 Jul 19, 2021 · Service Bulletin/Repair Instructions
    Perform a software upgrade in accordance with TJ 31543.
  • TJ 35978 1 0 Jun 25, 2021 · Service Bulletin/Repair Instructions
    New Software Products (SP) have been developed to convert a Care Key to a standard key.
  • PB88-R89708-2016 Nov 2, 2016 · Service Bulletin/Repair Instructions
    Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89708 on certain model year 2016 - 2017 XC90, S90, XC60, V60CC, V60, S60, S60CC, S60 Inscription vehicles. The affected vehicles may have not had …
  • SMB17-2017A-2016 May 6, 2016 · Service Bulletin/Repair Instructions
    Retail Car Delivery Process MY 2017 S60, V60 and XC60 (P3)
Source: NHTSA manufacturer communications files.