Complaints over time
Complaints about the 2019 Volvo V60 peaked in 2019, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2019 Volvo V60
Wagon, gasoline, AWD/All-Wheel Drive, built in Sweden. Owner complaints on file from Oct 21, 2019 to Sep 2, 2026.
Recall campaigns covering this model year3225k vehicles or units across those campaigns
Owner complaints2Below the median 2019 wagon
Severity index0.02019 wagons average 6.8
First 24 months1Complaints in its first two years
Components
50% of complaints about the 2019 Volvo V60 name structure
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2019 Volvo V60
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-414 | Jun 2, 2021 | Low-pressure fuel pump can blow a fuse and fail | Electrical system | 85,550 | Part replacement |
| 20V-144 | Mar 12, 2020 | Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended | Driver assistance | 121,605 | Software update |
| 18V-800 | Nov 13, 2018 | Software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly | Electrical system | 17,548 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2019 Volvo V60
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Sep 2, 2026Failure Aug 12, 2026Covington, KYBody
The electronic tailgate struts/motors have failed for the 3rd time in the cars lifetime. The risk this presents is sudden dropping of the tailgate on heads, fingers or anything in between the ground and the lifted tailgate. The dealer has given a quote for replacement but will not give a quote on the diagnosis instead, simply telling me over the phone the struts need replaced and sending me a $1381.34 invoice via email. I have been working to get it in for diagnosis since August 21 with no luck. Today is September 2. The vehicle component is a well known and documented issue on forums across the V60/90 and XC60/90 SPA platforms. The warnings of this issues occuring are a loud screeching sound and rusting water coming out from the struts, there are no warnings on the dash or in the menu screen. The first time these appeared was in October of 2021, they were replaced then and then again in August 2026, currently awaiting replacement again for the now 3rd set of these struts.
NHTSA complaint 11761696 - Filed Oct 21, 2019Failure Oct 19, 20196,228 milesNovato, CAVisibility/wiper
WINDSHIELD OF VEHICLE CRACKED WHILE PARKED IN GARAGE OVERNIGHT. NO IMPACT DAMAGE. CRACK IS A STRESS FRACTURE IN FRONT OF THE CAMERA / REAR VIEW MIRROR ASSEMBLY.
NHTSA complaint 11269960
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
283 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 37774.1.0 Jul 28, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text plus 1 PDF attachment - f the headlamp horizontal light aim cannot be adjusted via the set screw, If the horizontal light aim cannot be adjusted because the cogwheel knob is broken, do not replace the entire headlamp. Instead, use the sp… - 33031.6.0 May 23, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key - 36496.10.0 May 7, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers. - 34521.11.1 May 7, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp - 35503.4.0 May 6, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Panoramic sunroof, sealing strip has a gap - 35526.1.8 Apr 23, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required. - 37809.1.1 Apr 7, 2026 · Service Bulletin/Repair Instructions
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under pri… - 34521.10.0 Mar 21, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp - 35842 Jan 13, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service. - 28874 Jan 8, 2026 · Service Bulletin/Repair Instructions
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service". - TJ 34498 Jan 6, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus TJI-516730-1_1_0 Headliner, squeak/rattle noise If a squeaking noise can be heard from the headlining around the sun roof, see instructions under Service referring to TJI-516730-1_1_0 - 34521 Dec 20, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp - 36902 Dec 19, 2025 · Service Bulletin/Repair Instructions
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions. - 37536 Dec 11, 2025 · Service Bulletin/Repair Instructions
This is a TJ text, only no attachments - If the Real Time Traffic Information (RTTI) does not work in Sensus Connect vehicle, follow advice under "Service". This Technical Journal is only valid for vehicles with VDN: VI07 TRAFFIC INFORMATION RTTI + TMC… - 28874 Dec 10, 2025 · Service Bulletin/Repair Instructions
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service". - 19245 Dec 6, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal. Vehicle type and platform identification. - TJ36902.1.0-2025-10-31 Nov 7, 2025 · Service Bulletin/Repair Instructions
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions. - 35912 Jul 23, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable. - 36916 Jul 2, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software. - TJ31514.1.0 May 20, 2025 · Service Bulletin/Repair Instructions
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal - 8501 Apr 10, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the v… - 36961 Mar 18, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Improved 12V battery test in VIDA. Service: Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test. - 37235 Feb 28, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later - S10303 Feb 21, 2025 · Service Campaign
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key… - S10303 Feb 13, 2025 · Service Campaign
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key… - 36257 Jan 30, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Climate system heating performance (HVCH). Replace HVCH. - 37175 Jan 16, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory - 8501 Jan 16, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the v… - 34521 Nov 1, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp - 36277 Oct 25, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs. - 34647 Oct 25, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456 - 37070 Oct 22, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS. The 56 kO resistor ensures safe and appropriate power delivery. - TJ31543 Oct 22, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems. - TJ36961.2.1-2024-08-07 Aug 14, 2024 · Other
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA - TJ34647.6.3-2024-08-07 Aug 14, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456 - TJ27536.21.1-2024-08-07 Aug 14, 2024 · Other
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service - TJ36895.1.0-2024-06-19 Jun 20, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control). software is available in VIDA beginning 2024 week 21. - TJ34647.6.2-2024-06-19 Jun 20, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software. - TJ36961.1.0-2024-06-04 Jun 5, 2024 · Other
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA - 36899.1.0 May 2, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software. - 36202.2.1 May 2, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads - 36916.1.0 Apr 17, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software. - 31698.3.3 Apr 16, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service. - 36845.1.4 Mar 14, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. - 36845.1.3 Feb 29, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. - 36845.1.2 Feb 21, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. - 34295.7.1 Feb 29, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: High Voltage Battery repairs. Always repair the battery according to the methods in VIDA. - 35924.1.4 Feb 21, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester. - 36376.4.0 Feb 8, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SR PHEV Cell Module Replacement. Updated BECM software was released - 36693.2.1 Jan 30, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: WPC, none or unstable charging. recalibrate the WPC by performing a WPC reload. - TJ36563 Mar 14, 2023 · Service Bulletin/Repair Instructions
Creaking noise from right engine pad - TJ36548 Mar 14, 2023 · Service Bulletin/Repair Instructions
OHC replaced too often due to CEM U134187,download software prior replacement - TJ35511 Mar 16, 2023 · Service Bulletin/Repair Instructions
Creaking noise from Steering Wheel Module (SWM) - TJ36509 Feb 9, 2023 · Service Bulletin/Repair Instructions
Volvo Cars App Remote climate or ERS, not possible - TJ36415 Feb 2, 2023 · Service Bulletin/Repair Instructions
PHEV Intermittent Start of the Combustion Engine in Hybrid - TJ36224 Feb 9, 2023 · Service Bulletin/Repair Instructions
No bass function (High Performance Audio) - TJ31543 Nov 30, 2023 · Service Bulletin/Repair Instructions
P5(SPA)/P6(CMA) Software Download Guide - 34647.6.1 Jan 18, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software. - 35912.5.0 Jan 12, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable. - 26745.13.14 Jan 12, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: 12V Battery Testing Method
Source: NHTSA manufacturer communications files.