Model year

2023 Volvo V60

Wagon, plug-in hybrid, built in Sweden. Owner complaints on file from Sep 2, 2025 to Sep 2, 2025.

Recall campaigns covering this model year4869k vehicles or units across those campaigns
Owner complaints22.0 times the median 2023 wagon
Severity index0.02023 wagons average 15.2
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2023 Volvo V60 peaked in 2025, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.52202522026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2023 Volvo V60 name back-over prevention

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Back-over prevention
1
Electrical system
1
Lighting
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2023 Volvo V60

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 Volvo V60
CampaignFiledSubjectComponentVehiclesRemedy
25V-908Dec 23, 2025Rearview camera image may not display when the vehicle is placed in reverseBack-over prevention413,151Software update
25V-282May 8, 2025Rearview camera image may not display when the vehicle is placed in reverseBack-over prevention413,151Software update
23V-012Jan 19, 2023Diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and…Brakes27,457Software update
22V-793Oct 20, 2022Electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive powerEngine and cooling15,674Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2023 Volvo V60

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Sep 2, 2025Failure Sep 1, 2025Arlington, MAElectrical system, Exterior lighting

    Vehicle: 2023 Volvo V60 T8. Turn signal failure. About once a week the infotainment system goes black and completely dies while driving, causing the audio in the car to stop working. When this occurs the turn signal is silent when activated. The vehicle uses the speakers to produce the blinker "clicking" noise when actuated, but there is no sound when the infotainment system fails. This causes me to be unsure if my blinker is actually working and possibly increases the risk of crashing, as other around me may be unaware I am turning or merging. Volvo dealerships claim this will be fixed in OTA updates, but my car just received the 3.7.0 software update and the problem still occurs. This has been happening for over one year.

    NHTSA complaint 11684496
  2. Filed Sep 2, 2025Failure Sep 1, 2025Arlington, MACamera

    Vehicle: 2023 Volvo V60 T8. The rear camera does not display video while reversing and instead text appears stating "camera is temporarily unavailable". This occurs periodically, sometimes it works, sometimes its does not, and there is no pattern to when it works. This has been occurring for over a year and recently my car received the 3.7.0 software update OTA. After the update the issue is the same with intermittent failures of the backup camera. This software/hardware failure make the car less safe when backing up, especially when reversing out of a tight parking spot or onto a road with fences/shrubs. Volvo dealer keeps saying it will be fixed via OTA updates but that has not worked so far. No other warning lights or messages other than the "camera is temporarily unavailable" in the center display.

    NHTSA complaint 11684491
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

134 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 35953.10.0 May 14, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Unable to connect "Volvo Cars App" to vehicle. Follow detailed instructions.
  • 36899.1.0 May 2, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
  • 36926.1.0 May 2, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Google acceptance required for SW 3.0.3. Software download.
  • 36202.2.1 May 2, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads
  • 36447.4.0 Apr 23, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Call button in the OHC might not be lit. Perform a total upgrade according to TJ 31543.
  • 36905.1.0 Apr 17, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: DIM Message and DTC IEM P0A4000. Erase DTC. -Let the vehicle go to "Abandoned mode" - this can take up to 20 minutes. -Perform a new VIDA readout
  • 36894.1.0 Apr 16, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Long Range PHEV ERAD Knocking Noise Repair Kit. Install a repair kit.
  • 31698.3.3 Apr 16, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service.
  • 36796.2.0 Feb 21, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Oxygen Sensor DTCs. Perform a Total Upgrade of the vehicle software.
  • 36845.1.4 Mar 14, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
  • 36845.1.3 Feb 29, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
  • 36691.5.0 Mar 14, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: iCUP, “Searching for GPS” message in DIM / CSD. Restart IHU via home button.
  • 36555.7.0 Mar 14, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP. In most cases this Recovery mode can be resolved by perfoming a IHU reload.
  • 36187.3.3 Mar 14, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Internet Connectivity symbols in CCD
  • 36845.1.2 Feb 21, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
  • 35924.1.4 Feb 21, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
  • 36821.1.0 Feb 1, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal:
  • 36825.1.0 Jan 30, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Slippery Road alert on DIM. Perform Software download.
  • 36823.1.0 Jan 30, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: PHEV IEM P060700 Control Module Performance DTC. Clear DTCs, road test and then perform a new readout.
  • TJ36573 Mar 16, 2023 · Service Bulletin/Repair Instructions
    Navigation Map View in DIM Swiping Sideways
  • TJ36563 Mar 14, 2023 · Service Bulletin/Repair Instructions
    Creaking noise from right engine pad
  • TJ36555A Mar 13, 2023 · Service Bulletin/Repair Instructions
    CSD Stuck in Recovery Mode, iCUP
  • TJ36555 Feb 24, 2023 · Service Bulletin/Repair Instructions
    CSD Stuck in Recovery Mode, iCUP
  • TJ36546 Feb 23, 2023 · Service Bulletin/Repair Instructions
    IHU General Issues
  • TJ36542 Feb 23, 2023 · Service Bulletin/Repair Instructions
    ICUP, Upper & Lower bar in CSD not visible
  • TJ36526 Feb 23, 2023 · Service Bulletin/Repair Instructions
    ERS or preconditioning fails + message in VC App
  • TJ36514 Feb 28, 2023 · Service Bulletin/Repair Instructions
    Software Update Fails and VIDA Can?t Connect, VGM Unresponsive
  • TJ36447 Mar 13, 2023 · Service Bulletin/Repair Instructions
    Call button in the OHC might not be lit
  • TJ36125 Feb 24, 2023 · Service Bulletin/Repair Instructions
    WPC (Wireless Phone Charger) charging information
  • TJ36519 Feb 10, 2023 · Service Bulletin/Repair Instructions
    VC App: PHEV Scheduled Charging Turned Off
  • TJ36509 Feb 9, 2023 · Service Bulletin/Repair Instructions
    Volvo Cars App Remote climate or ERS, not possible
  • TJ36507 Feb 9, 2023 · Service Bulletin/Repair Instructions
    Factory Reset IHU
  • TJ36469 Feb 6, 2023 · Service Bulletin/Repair Instructions
    Google assistant voice commands
  • TJ36224 Feb 9, 2023 · Service Bulletin/Repair Instructions
    No bass function (High Performance Audio)
  • TJ36137 Feb 9, 2023 · Service Bulletin/Repair Instructions
    ICUP, Connected phone - echo in phone for counterpart
  • TJ36691 Dec 7, 2023 · Service Bulletin/Repair Instructions
    ICUP - ?Searching for GPS? message in DIM / CSD
  • TJ35978 Nov 22, 2023 · Service Bulletin/Repair Instructions
    Convert CARE KEY to normal key
  • TJ35940 Dec 20, 2023 · Service Bulletin/Repair Instructions
    TCAM Replacement Needs Prior Approval
  • TJ31543 Nov 30, 2023 · Service Bulletin/Repair Instructions
    P5(SPA)/P6(CMA) Software Download Guide
  • C00012 Nov 30, 2023 · Service Bulletin/Repair Instructions
    Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary Upgrade ? C00012 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OT…
  • A10246 Sep 26, 2023 · Service Bulletin/Repair Instructions
    Volvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring production on vehicles built with rear leaf spring suspension. As a result, the rear suspension leaf spring may break.
  • 26745.13.14 Jan 12, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: 12V Battery Testing Method
  • 36801.1.0 Jan 4, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Check Engine Lamp and Misfire DTC - ECM P030098. Do not replace any parts. Improved software was released in 2023 week 48 (version 2.13.1). If the SW is earlier than 2.13.1 first please perform a total upgrade of the SW accordi…
  • TJ36189.4.0 Nov 15, 2023 · Service Bulletin/Repair Instructions
    Battery, complete.
  • TJ36147.1.1 Nov 9, 2023 · Service Bulletin/Repair Instructions
    Poor radio reception and sound (FM)
  • TJ36048.2.0 Oct 31, 2023 · Service Bulletin/Repair Instructions
    Alleged issues with Intellisafe functionality.
  • TJ35912.4.0 Oct 31, 2023 · Service Bulletin/Repair Instructions
    Updated Chassis Range.
  • 35940.8.3 Dec 20, 2023 · Service Bulletin/Repair Instructions
    This is a Technical Journal: TCAM Replacement Needs Prior Approval
  • A10246 Oct 16, 2023 · Service Bulletin/Repair Instructions
    Leaf Spring Inspect-Repair.
  • TJ3671210 Sep 1, 2023 · Service Bulletin/Repair Instructions
    Propulsion Message in DIM with BECM DTC
  • TJ3668140 Sep 15, 2023 · Service Bulletin/Repair Instructions
    PHEV BECM software released
  • TJ3664720 Sep 7, 2023 · Service Bulletin/Repair Instructions
    Incorrect fuel level or tank capacity
  • A10246a Sep 26, 2023 · Service Bulletin/Repair Instructions
    Volvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring production on vehicles built with rear leaf spring suspension. As a result, the rear suspension leaf spring may break.
  • A10246 Sep 26, 2023 · Service Bulletin/Repair Instructions
    The corrective action is to inspect the leaf spring and only replace if the matching serial number is found in the Serial Number Matrix located in TIE.
  • TJ3669120 Jul 25, 2023 · Service Bulletin/Repair Instructions
    Media, navigation and communication.
  • TJ3668130 Jul 17, 2023 · Service Bulletin/Repair Instructions
    Software Improvements
  • TJ3664710 Jun 30, 2023 · Service Bulletin/Repair Instructions
    Incorrect fuel level or tank capacity
  • TJ3651940 Jul 14, 2023 · Service Bulletin/Repair Instructions
    PHEV Scheduled charging Turned Off.
  • PB31A10241 Jul 7, 2023 · Service Bulletin/Repair Instructions
    Service Action A10241 BECM Update.
  • C00009 Jul 21, 2023 · Service Bulletin/Repair Instructions
    COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
Source: NHTSA manufacturer communications files.