Model year

2023 Volvo V60CC

Wagon, hybrid, AWD/All-Wheel Drive, built in Belgium. Owner complaints on file from Sep 6, 2023 to Jul 23, 2026.

Recall campaigns covering this model year4854k vehicles or units across those campaigns
Owner complaints33.0 times the median 2023 wagon
Severity index33.32023 wagons average 15.2
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2023 Volvo V60CC peaked in 2023, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120231202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

67% of complaints about the 2023 Volvo V60CC name driver assistance

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Driver assistance
2
Seat belts
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2023 Volvo V60CC

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 Volvo V60CC
CampaignFiledSubjectComponentVehiclesRemedy
25V-908Dec 23, 2025Rearview camera image may not display when the vehicle is placed in reverseBack-over prevention413,151Software update
25V-282May 8, 2025Rearview camera image may not display when the vehicle is placed in reverseBack-over prevention413,151Software update
23V-188Mar 22, 2023Diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver…Electrical system393Software update
23V-012Jan 19, 2023Diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and…Brakes27,457Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2023 Volvo V60CC

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

3 complaints on file, page 1 of 1.

  1. Filed Jul 23, 2026Failure Jul 22, 202648,000 milesCanterbury, CTSeat belts

    The contact owns a 2023 Volvo V60CC. The contact stated that while driving approximately 52 MPH, the vehicle drove over a small bump on the road, causing the front driver’s side seat belt to tighten and pull the contact closer to the seat by the neck after locking. The contact stated that the seat belt left a bruise on the neck after several seconds when the vehicle returned to normal operation. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The vehicle was taken back to the residence. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.

    NHTSA complaint 11752409
  2. Filed Oct 18, 2024Failure Oct 4, 2024Issaquah, WAAssistCrash1 injured

    While driving on the highway, Lane Keeping Assistance activated as my wife made room for a vehicle on the side of the highway. Ultimately, she ended up swerving into the middle lane and continued to feel as if she was fighting the car, swerving side to side, ultimately making contact with a car in the left lane. The vehicle is currently at a collision service center awaiting repair. Ultimately this feature seems to have contributed to, or frankly caused an accident with another driver. The system was ping-ponging the vehicle side to side attempting to find a lane. Two vehicles were involved in the accident. The actions of the lane keep assist were described to the police officer on scene, and also to our insurance company. The problem has not been reproduced, as the car is in a shop awaiting repair. The vehicle was inspected by an insurance representative for damage, however their assessment did not include the lane keeping assistance. We had noticed prior to the accident, a few times, that the lane keep assist seemed fairly aggressive. At times when it kicked in, it was a rather big surprise. The system is not exactly subtle. A system like this, that has the potential to surprise a driver to the point of losing control, or one that seems to wrestle for control, should not be on the road.

    NHTSA complaint 11620501
  3. Filed Sep 6, 2023Failure Sep 6, 2023SUN City Center, FLBlind spot detection, Warning, Unknown or other

    All of the sounds in the vehicle just stops. This has happened twice while driving the vehicle. No saftey warning sounds, no idiot light sounds, no turn signal sound and no radio. The vehicle still runs; however all the the safely ADAS systems remain silent. There are no warning sounds for any of Volvo's advanced safety systems. This is a series safety issue since there are no sounds; someone would have to constantly watch the dashboard instead of watching the road while one is driving.

    NHTSA complaint 11542948
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

140 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 35953.10.0 May 14, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Unable to connect "Volvo Cars App" to vehicle. Follow detailed instructions.
  • 36551.6.1 May 21, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Chirping noise from engine during engine shutoff. Replace both front camshaft seals
  • 36899.1.0 May 2, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
  • 36920.1.0 May 2, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Check engine light and DTC - ECM P061C48/P060C48. Change engine oil and filter.
  • 36926.1.0 May 2, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Google acceptance required for SW 3.0.3. Software download.
  • 36202.2.1 May 2, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads
  • 36447.4.0 Apr 23, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Call button in the OHC might not be lit. Perform a total upgrade according to TJ 31543.
  • 36743.3.0 Apr 18, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults. Replace the AUD unit.
  • 35976.4.0 Feb 29, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: 12V Critical Charge Message w/ MVBM-B166094 MVBM-B165F94 DTC's set. Do not replace the MVBM. Delete the DTC´s and perform a SW update. A new SW fix is planned 2024 quarter 1.
  • 36691.5.0 Mar 14, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: iCUP, “Searching for GPS” message in DIM / CSD. Restart IHU via home button.
  • 36555.7.0 Mar 14, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP. In most cases this Recovery mode can be resolved by perfoming a IHU reload.
  • 36187.3.3 Mar 14, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Internet Connectivity symbols in CCD
  • 35924.1.4 Feb 21, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
  • 36743.2.0 Feb 6, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults. Replace the AUD unit.
  • 36821.1.0 Feb 1, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal:
  • 36825.1.0 Jan 30, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Slippery Road alert on DIM. Perform Software download.
  • 36693.2.1 Jan 30, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: WPC, none or unstable charging. recalibrate the WPC by performing a WPC reload.
  • TJ36555A Mar 13, 2023 · Service Bulletin/Repair Instructions
    CSD Stuck in Recovery Mode, iCUP
  • TJ36555 Feb 24, 2023 · Service Bulletin/Repair Instructions
    CSD Stuck in Recovery Mode, iCUP
  • TJ36546 Feb 23, 2023 · Service Bulletin/Repair Instructions
    IHU General Issues
  • TJ36542 Feb 23, 2023 · Service Bulletin/Repair Instructions
    ICUP, Upper & Lower bar in CSD not visible
  • TJ36526 Feb 23, 2023 · Service Bulletin/Repair Instructions
    ERS or preconditioning fails + message in VC App
  • TJ36514 Feb 28, 2023 · Service Bulletin/Repair Instructions
    Software Update Fails and VIDA Can?t Connect, VGM Unresponsive
  • TJ36447 Mar 13, 2023 · Service Bulletin/Repair Instructions
    Call button in the OHC might not be lit
  • TJ36125 Feb 24, 2023 · Service Bulletin/Repair Instructions
    WPC (Wireless Phone Charger) charging information
  • TJ36519 Feb 10, 2023 · Service Bulletin/Repair Instructions
    VC App: PHEV Scheduled Charging Turned Off
  • TJ36509 Feb 9, 2023 · Service Bulletin/Repair Instructions
    Volvo Cars App Remote climate or ERS, not possible
  • TJ36507 Feb 9, 2023 · Service Bulletin/Repair Instructions
    Factory Reset IHU
  • TJ36469 Feb 6, 2023 · Service Bulletin/Repair Instructions
    Google assistant voice commands
  • TJ36224 Feb 9, 2023 · Service Bulletin/Repair Instructions
    No bass function (High Performance Audio)
  • TJ36137 Feb 9, 2023 · Service Bulletin/Repair Instructions
    ICUP, Connected phone - echo in phone for counterpart
  • TJ34102-2 Feb 9, 2023 · Service Bulletin/Repair Instructions
    Unnecessary Replacements of BEV and PHEV Charging Cables
  • TJ34102-1 Feb 6, 2023 · Service Bulletin/Repair Instructions
    Unnecessary Replacements of BEV and PHEV Charging Cables
  • TJ34102 Feb 2, 2023 · Service Bulletin/Repair Instructions
    Unnecessary Replacements of BEV and PHEV Charging Cables
  • TJ36734 Dec 5, 2023 · Service Bulletin/Repair Instructions
    Turbo wastegate rod rattling noise
  • TJ36691 Dec 7, 2023 · Service Bulletin/Repair Instructions
    ICUP - ?Searching for GPS? message in DIM / CSD
  • TJ36690 Dec 20, 2023 · Service Bulletin/Repair Instructions
    Chirping sound from exhaust
  • TJ35978 Nov 22, 2023 · Service Bulletin/Repair Instructions
    Convert CARE KEY to normal key
  • TJ35940 Dec 20, 2023 · Service Bulletin/Repair Instructions
    TCAM Replacement Needs Prior Approval
  • TJ31543 Nov 30, 2023 · Service Bulletin/Repair Instructions
    P5(SPA)/P6(CMA) Software Download Guide
  • C00012 Nov 30, 2023 · Service Bulletin/Repair Instructions
    Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary Upgrade ? C00012 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OT…
  • A10246 Sep 26, 2023 · Service Bulletin/Repair Instructions
    Volvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring production on vehicles built with rear leaf spring suspension. As a result, the rear suspension leaf spring may break.
  • 34647.6.1 Jan 18, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.
  • 35912.5.0 Jan 12, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
  • 34102.3.1 Jan 12, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Unnecessary Replacements of TurboCord Charge Cable (PN 31419235)
  • 26745.13.14 Jan 12, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: 12V Battery Testing Method
  • 36814.1.0 Jan 4, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting. This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is n…
  • 36426.1.2 Jan 4, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Unintentional VIDA Wi-Fi Connection Leading to 12V Battery Drain. Software Solution was made available with V2.8 SW, which was released 23w16. Please ensure vehicle is on V2.8+ SW.
  • 36769.1.0 Jan 3, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Audio or media sound system, distorted sound - upgrade to V2.13.1 SW. Do not replace any parts. Improved software is available from version 2.13.1 in VIDA or via OTA (Over The Air).
  • 35976.3.0 Jan 3, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: 12V Critical Charge Message w/ MVBM-B166094 MVBM-B165F94 DTC's set. Do not replace the MVBM. Delete the DTC´s and perform a SW update. A new SW fix is planned 2024 quarter 1.
  • TJ36189.4.0 Nov 15, 2023 · Service Bulletin/Repair Instructions
    Battery, complete.
  • TJ36147.1.1 Nov 9, 2023 · Service Bulletin/Repair Instructions
    Poor radio reception and sound (FM)
  • TJ36048.2.0 Oct 31, 2023 · Service Bulletin/Repair Instructions
    Alleged issues with Intellisafe functionality.
  • TJ35912.4.0 Oct 31, 2023 · Service Bulletin/Repair Instructions
    Updated Chassis Range.
  • 35940.8.3 Dec 20, 2023 · Service Bulletin/Repair Instructions
    This is a Technical Journal: TCAM Replacement Needs Prior Approval
  • 36691.4.0 Dec 20, 2023 · Service Bulletin/Repair Instructions
    This is a Technical Journal: iCUP, “Searching for GPS” message in DIM / CSD. Restart IHU via home button.
  • 36734.2.0 Dec 22, 2023 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Turbo wastegate rod rattling noise. Replace wastegate rod.
  • A10246 Oct 16, 2023 · Service Bulletin/Repair Instructions
    Leaf Spring Inspect-Repair.
  • TJ3671210 Sep 1, 2023 · Service Bulletin/Repair Instructions
    Propulsion Message in DIM with BECM DTC
  • TJ3668140 Sep 15, 2023 · Service Bulletin/Repair Instructions
    PHEV BECM software released
Source: NHTSA manufacturer communications files.