Complaints over time
Complaints about the 2021 Volvo V90 by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 Volvo V90
Wagon, gasoline, AWD/All-Wheel Drive, built in Sweden. Owner complaints on file from Mar 10, 2026 to Mar 10, 2026.
Recall campaigns covering this model year222k vehicles or units across those campaigns
Owner complaints1Below the median 2021 wagon
Severity index0.02021 wagons average 5.3
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2021 Volvo V90 name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2021 Volvo V90
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-682 | Sep 1, 2021 | Seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly | Seat belts | 19,149 | Part replacement |
| 21V-001 | Jan 7, 2021 | Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash | Airbags | 2,883 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 Volvo V90
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Mar 10, 2026Failure Jan 31, 2026Chapel Hill, NCElectrical system
In our 2021 Volvo XC90, the hybrid battery has completely failed, which I suspect is a common issue in this model. The error message is Hybrid System Failure, and the dealership has confirmed that the entire battery will need replacement. Volvo has not listed this car as subject to a recall over this issue, and I suspect they are underplaying its frequency. We have been waiting weeks for a replacement to become available.
NHTSA complaint 11723274
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
183 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 33031.6.0 May 23, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key - 36496.10.0 May 7, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers. - 34521.11.1 May 7, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp - 35526.1.8 Apr 23, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required. - 37809.1.1 Apr 7, 2026 · Service Bulletin/Repair Instructions
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under pri… - 34521.10.0 Mar 21, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp - 37773.1.2 Mar 19, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text only no attachments - If customer experiences an incorrect ambient temperature reading in DIM (Driver Information Module) or reduced A/C performance, follow the advice under Service. Please refer to the wiring diagram in VIDA to locate t… - 35842 Jan 13, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service. - TJ 34498 Jan 6, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus TJI-516730-1_1_0 Headliner, squeak/rattle noise If a squeaking noise can be heard from the headlining around the sun roof, see instructions under Service referring to TJI-516730-1_1_0 - 34521 Dec 20, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp - 36902 Dec 19, 2025 · Service Bulletin/Repair Instructions
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions. - 19245 Dec 6, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal. Vehicle type and platform identification. - TJ36902.1.0-2025-10-31 Nov 7, 2025 · Service Bulletin/Repair Instructions
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions. - TJI VCC-517278-1 Nov 1, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice under service. - AC pressure check Nov 1, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice under service. - TJ34648.5.0-2025-10-29 Nov 1, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice under service. - 37428 Sep 8, 2025 · Service Bulletin/Repair Instructions
This is a Tech Journal - If a customer complains that RTTI information is NOT visible in the navigation system when an internet connection is available (globe in the top left corner), follow the instructions under "service". This Technical Journal hand… - 36048 Jul 31, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together … - 35912 Jul 23, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable. - TJ31514.1.0 May 20, 2025 · Service Bulletin/Repair Instructions
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal - 8501 Apr 10, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the v… - 36961 Mar 18, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Improved 12V battery test in VIDA. Service: Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test. - 36048 Mar 11, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together … - S10303 Feb 21, 2025 · Service Campaign
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key… - S10303 Feb 13, 2025 · Service Campaign
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key… - 36257 Jan 30, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Climate system heating performance (HVCH). Replace HVCH. - 37175 Jan 16, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory - 8501 Jan 16, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the v… - 36277 Oct 25, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs. - 34647 Oct 25, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456 - 37000 Oct 15, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Outer rear view mirror intermittently not folding. May required replacing terminals. - 36048 Sep 21, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Alleged issues with Intellisafe functionality. Inform the customer of the functions and limitations - 37048 Sep 5, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Difficulty clearing SODx DTCs. put the car in usage mode "Driving" and continue the erasing process - TJ36961.2.1-2024-08-07 Aug 14, 2024 · Other
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA - TJ34647.6.3-2024-08-07 Aug 14, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456 - TJ27536.21.1-2024-08-07 Aug 14, 2024 · Other
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service - 36845 Jul 4, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. - TJ36895.1.0-2024-06-19 Jun 20, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control). software is available in VIDA beginning 2024 week 21. - TJ36845.1.6-2024-06-19 Jun 20, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. - TJ34647.6.2-2024-06-19 Jun 20, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software. - TJ36845.1.5-2024-06-07 Jun 12, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. - TJ36961.1.0-2024-06-04 Jun 5, 2024 · Other
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA - 36899.1.0 May 2, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software. - 36202.2.1 May 2, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads - 36845.1.4 Mar 14, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. - 36845.1.3 Feb 29, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. - 36845.1.2 Feb 21, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. - 35924.1.4 Feb 21, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester. - TJ36563 Mar 14, 2023 · Service Bulletin/Repair Instructions
Creaking noise from right engine pad - TJ36548 Mar 14, 2023 · Service Bulletin/Repair Instructions
OHC replaced too often due to CEM U134187,download software prior replacement - TJ36415A Mar 24, 2023 · Service Bulletin/Repair Instructions
PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode - TJ36415 Mar 17, 2023 · Service Bulletin/Repair Instructions
PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode - TJ36125 Feb 24, 2023 · Service Bulletin/Repair Instructions
WPC (Wireless Phone Charger) charging information - TJ35511 Mar 16, 2023 · Service Bulletin/Repair Instructions
Creaking noise from Steering Wheel Module (SWM) - TJ32525A Mar 16, 2023 · Service Bulletin/Repair Instructions
DIM message ?Parking brake service required? - TJ36509 Feb 9, 2023 · Service Bulletin/Repair Instructions
Volvo Cars App Remote climate or ERS, not possible - TJ36415 Feb 2, 2023 · Service Bulletin/Repair Instructions
PHEV Intermittent Start of the Combustion Engine in Hybrid - TJ36224 Feb 9, 2023 · Service Bulletin/Repair Instructions
No bass function (High Performance Audio) - TJ31543 Nov 30, 2023 · Service Bulletin/Repair Instructions
P5(SPA)/P6(CMA) Software Download Guide - 34647.6.1 Jan 18, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.
Source: NHTSA manufacturer communications files.