2020 Volvo VN

5 complaints on file, page 1 of 1.

1. Filed Mar 10, 2026Failure Mar 7, 2026Jones Mills, PAService brakes

   I have just purchased this truck to replace an old truck lost due to a total loss . I picked up the truck in South dakota and drove back to Pennsylvania. When setting the parking brakes parked on a small incline with the truck empty the parking brake hold on the front drive axle and it skids those tires when rolling away. However the rear rear drive axle is not equipped with parking brake chambers which results in insufficient braking force to hold the truck in place. The truck has rolled away on me twice since I have purchased it . This is a huge saftey concern due to the fact it will certainly cause property damage or death . I have alerted Volvo Trucks and have a case number but they are really no help in resolving this. I have done research and found that this is already an issue with 2020-2027 trucks where the rear rear drive axle is not properly equipped with parking brake chambers.

   NHTSA complaint 11723271
2. Filed Dec 12, 2024Failure Oct 23, 2024Bartlett, ILElectrical system, Service brakes, Hydraulic

   The contact owns a 2020 Volvo VN. The contact received notification of NHTSA Campaign Number: 24V790000 (Electrical System, Service Brakes, Hydraulic); however, the contact called the local dealer to schedule an appointment and was informed that there was no recall associated with the VIN. The manufacturer was contacted and informed the contact that there was no recall associated with the VIN. The contact had not experienced a failure. Parts distribution disconnect.

   NHTSA complaint 11630307
3. Filed Mar 2, 2022Failure Feb 8, 202190,000 milesPeoria, AZSuspension

   The contact owns a 2020 Volvo VNL-860. The contact stated that her husband was driving at 65 MPH and towing a 53-foot trailer, and the steering wheel would overcompensate while making adjustment, left or right to stay centered in lane. The failure lead to constant steering adjustments. The contact stated no warning light was illuminated. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the leaf springs and bushings needed to be replaced. The failure persisted and the vehicle was taken to a second dealer were it was diagnosed and had the gear box replaced. The contact stated that the failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.

   NHTSA complaint 11454839
4. Filed May 12, 2021Failure May 4, 2021Cumberland, MDElectrical system, Exterior lighting, Visibility/wiper

   THE OWNER PROGRAMMED A 5 MINUTE IDLE SHUT OFF AND DID NOT PROVIDE ANYTHING FOR ME AS THE DRIVER TO STAY WARM AT NIGHT I WAS DRIVING DURING WINTER AND TRAVELING TO STATES LIKE WYOMING WHERE IT REACHED 23 DEGREES. HE HAS MANY THINGS NOT UP TO DOT REGULATIONS WITH HIS TRUCK, LOT OF THINGS ARE NOT WORKING AND DAMAGED. HE ALSO DIDN'T DO ANY TYPE OF A PRE EMPLOYMENT DRUG TEST OR FOR ANY OF THE OTHER DRIVERS HE HIRED. HE THREATENED NOT TO PAY ME AND WITHHELD MY PAY ON TWO SEPARATE OCCASIONS. HE STOLE 800.00 FROM MY BACK ACCOUNT FOR DAMAGES TO HIS COMPANY TRUCK THAT I HADN'T DRIVEN FOR 3 WEEKS I AND CURRENTLY TAKING HIM TO COURT TO GET MY MONEY BACK. HE HAS SCREWED OVER PLENTY OF DRIVERS AND SHOULD BE SHUT DOWN.

   NHTSA complaint 11416256
5. Filed Sep 22, 2020Failure Sep 21, 2020145,980 milesNaperville, ILStructure

   TL* THE CONTACT OWNS A 2020 VOLVO VNL TRUCK. THE CONTACT STATED THAT THE SLEEPER BUNK WINDOW DETACHED ON TOP HOWEVER, THE BOTTOM BRACKETS PREVENTED THE WINDOW FROM COMPLETELY DETACHING WHILE THE VEHICLE WAS IN MOTION. WESTFALL GMC TRUCK INC LOCATED AT 3915 RANDOLPH RD, RANDOLPH, MO 64161 (816) 455-7262, WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V208000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V208000 (STRUCTURE). THE FAILURE MILEAGE WAS 145,980.

   NHTSA complaint 11360398