Complaints over time
Complaints about the 2024 Volvo VN peaked in 2024, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 Volvo VN
Heavy truck, diesel, 6x4, built in United States. Owner complaints on file from Sep 13, 2024 to Sep 13, 2024.
Recall campaigns covering this model year7129k vehicles or units across those campaigns
Owner complaints1Below the median 2024 heavy truck
Severity index100.02024 heavy trucks average 8.3
First 24 months1Complaints in its first two years
Components
Complaints by component
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
7 recall campaigns cover the 2024 Volvo VN
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-257 | Apr 17, 2025 | Idler gear bracket fasteners may have been improperly tightened, allowing the idler gear to detach from the engine | Engine and cooling | 102 | Part replacement |
| 24V-790 | Oct 23, 2024 | Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working | Electrical system | 124,949 | Software update |
| 24V-741 | Oct 3, 2024 | When the Controller Area Network (CAN) communications are interrupted and the vehicle is in limp mode, an incorrect accelerator pedal signal can… | Electrical system | 2,098 | Software update |
| 23V-816 | Dec 5, 2023 | Gross Axle Weight Rating (GAWR) listed on the vehicle certification label is incorrect, which can allow the vehicle to be overloaded | Equipment | 53 | Part replacement |
| 23V-793 | Nov 22, 2023 | Engine may not return to idle within 2 seconds if the accelerator pedal position sensor becomes disconnected | Speed control | 858 | Software update |
| 23V-769 | Nov 15, 2023 | Passenger side bench seat may be inadequately attached to the floor | Seats | 638 | Part replacement |
| 23V-441 | Jun 23, 2023 | Steering gear fasteners may not be properly tightened | Steering | 224 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 Volvo VN
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Sep 13, 2024Failure Sep 12, 2024Cherry Valley, CAUnknown or otherCrash1 injured
This Person hit my SUV and would not Stop, USDOT # 923849 I had to chase him down for a mile before he stopped. He destroyed my New Car 2025 Subaru Forester. I would like this person NOT be able to drive a BIG RIG again.
NHTSA complaint 11614359
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
149 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- TSB 373-001 202609 Sep 21, 2026 · Service Bulletin/Repair Instructions
Overheating has been observed at the alternator power cable and ground cable connection, resulting in melted insulation around the terminal area. The alternator power cable connection should maintain a stable electrical contact without overheating or insu… - CBR 2398 202609 Sep 17, 2026 · Service Bulletin/Repair Instructions
This CBR solution addresses the issue of binding between the outer air filter housing and inner HVAC box due to misalignment during installation. - CBR-2592-1 202606 Jun 22, 2026 · Service Bulletin/Repair Instructions
The purpose of this CBR is to provide steps on how to correct a customer complaint of DTC P107B86 accompanied With intermittent loss of throttle. - RD26-2 202605 May 29, 2026 · Over The Air
If you have received this document, it is because one or more of the following Faults has been active for at least 5 minutes and can potentially prevent the Supplemental Restraint System/Airbag Inflation System (SRS) from functioning properly in the event o… - CBR 2246-5 032026 Mar 3, 2026 · Service Bulletin/Repair Instructions
CBR - Z Spring Bracket Wear. Volvo Chassis - CBR 2172-7 032026 Mar 19, 2026 · Service Bulletin/Repair Instructions
CBR - No Start Condition After Over the Air Programing - VECU5 No Start "Safe State" - S4343 022026 Feb 1, 2026 · Service Campaign
SC - Volvo Trucks has determined that a select group of trucks were built with an AHI Module fuel pressure sensor which does not meet our specifications. - CBR 439 022026 Feb 9, 2026 · Service Bulletin/Repair Instructions
CBR - It has been found that the hood may not properly deflect water away from the "bird-beak" openings around the windshield opening. - CBR 2361 022026 Feb 13, 2026 · Service Bulletin/Repair Instructions
CBR - Observing debris within the cooling system is possible, with this debris potentially being dark and resembling sand. - CBR 976-7 202601 Jan 9, 2026 · Service Bulletin/Repair Instructions
CBR - Volvo Chassis - I-Shift Transmission - Moisture / Contamination Found In The Transmission Electronic Control Unit (TECU ) Air Ports And Control Housing. - CBR 2539-1 202601 Jan 5, 2026 · Service Bulletin/Repair Instructions
CBR - Volvo Chassis – Grille Spacers Loosening Over Time. - CBR 2190-10 202601 Jan 7, 2026 · Service Bulletin/Repair Instructions
CBR - Volvo DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and US22+OBD23 (DOES NOT APPLY TO VN(4)) - S4719 202512 Dec 1, 2025 · Service Campaign
SC - Electric Exhaust Heater Control Unit Update - CBR 2361-16 202512 Dec 2, 2025 · Service Bulletin/Repair Instructions
CBR - 3 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between The Coolant Pump Housing And Oil Cooler Housing - CBR 199-7 202512 Dec 4, 2025 · Service Bulletin/Repair Instructions
CBR - 3 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between The Coolant Pump Housing And Oil Cooler Housing - CBR 2495-4 202511 Nov 13, 2025 · Service Bulletin/Repair Instructions
CBR - Carb 24 Phase 1 - 48V Diagnostics Guide. - CBR 2016-18 202511 Nov 18, 2025 · Service Bulletin/Repair Instructions
CBR - Frame or Cab Lean - CBR 199-6 202511 Nov 11, 2025 · Service Bulletin/Repair Instructions
CBR - 13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between The Coolant Pump Housing And Oil Cooler Housing - CBR 2495 092025 Sep 4, 2025 · Service Bulletin/Repair Instructions
The purpose of the 48V EATS heater system is to provide additional heat to the exhaust stream allowing the EATS to become active earlier during acold start and during engine operation that produces low exhaust gas temperatures. - CBR 2172-5 082025 Aug 22, 2025 · Service Bulletin/Repair Instructions
CBR - When an OTA (Over-The-Air) job starts to program the VECU blocks the starter relay out, if the job ends in a Critical failure, the vehicle will remain in Safe State. - CBR 939 072025 Jul 17, 2025 · Service Bulletin/Repair Instructions
CBR - US17AbstractVolvo Chassis equipped with Volvo Active Driver Assist may display DTC / Fault code SPN 516103 FMI 19 on Premium Tech Tool ( PTT ) or J-Pro, and code 167 in Bendix ACOM software. - CBR 2488 072025 Jul 28, 2025 · Service Bulletin/Repair Instructions
CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data. - CBR 2016-14 202505 May 1, 2025 · Service Bulletin/Repair Instructions
Volvo Chassis - Frame Or Cab Lean - CBR 939 202505 May 6, 2025 · Service Bulletin/Repair Instructions
Volvo Chassis equipped with Volvo Active Driver Assist may display DTC / Fault code SPN 516103 FMI 19 on Premium Tech Tool (PTT) or J-Pro, and code 167 in Bendix ACOM software. - CBR 901-5 202505 May 13, 2025 · Service Bulletin/Repair Instructions
Remote Control Central Door Lock, Programming; Key Fob Cannot Be Programmed Or Does Not Work After Programming - Model Year 2018 And Newer - CBR 439-7 202505 May 13, 2025 · Service Bulletin/Repair Instructions
It has been found that the hood may not properly deflect water away from the "bird-beak" openings around the windshield opening. - CBR 170-8 202505 May 28, 2025 · Service Bulletin/Repair Instructions
Inactive Code P25AE00 Being Generated After A Hard Pull And A Momentary Drop In Engine Oil Pressure (Low Oil Pressure) (Possible Related Codes - SPN4811 , SPN 100 , PID 100) - TSB V-258-002A 202504 Apr 29, 2025 · Service Bulletin/Repair Instructions
TSB - Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor Replacement. - S4444 202504 Apr 2, 2025 · Service Campaign
Fleet Campaign - Certain VN model trucks could experience excessive moisture build up within chassis mounted auxiliary air tank due to limited driver access to I-Shift air tank drain. - CBR 2452 202503 Mar 17, 2025 · Service Bulletin/Repair Instructions
CBR - Driver Display Popup Error "Door Is Open. Shift Transmission To Neutral." -Instrument Cluster Software Update - CBR 2449 202503 Mar 12, 2025 · Service Bulletin/Repair Instructions
CBR - Vertical Exhaust Aftertreatment System (EATS) Catalyst Cracking -Trucks Equipped With a Cummins 12LCompressed Natural Gas (CNG) Engine - CBR 561 202503 Mar 6, 2025 · Service Bulletin/Repair Instructions
CBR - 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions - SC - S4343 202502 Feb 1, 2025 · Service Campaign
SC - Volvo Trucks has determined that a select group of trucks were built with an AHI Module fuel pressure sensor which does not meet our specifications. - CBR - 2016 202502 Feb 12, 2025 · Service Bulletin/Repair Instructions
CBR - Troubleshooting cab lean should only begin after completing a vehicle preparation procedure to ensure all components are in place and settled. - S4346 202501 Jan 1, 2025 · Service Campaign
SC - Volvo Trucks has identified that certain VN model trucks equipped with a D13 Turbo Compound (TC) engine may be at risk of TC unit failure due to an under-torqued idler gear bracket. - CBR 2438-1 202501 Jan 31, 2025 · Service Bulletin/Repair Instructions
CBR - Volvo Chassis - No-Crank Issue After Programming - CBR 2361-12 202501 Jan 13, 2025 · Service Bulletin/Repair Instructions
CBR - Volvo Chassis - Debris In 13L Cooling Systems Filled With Extended Life (VCS2) - CBR 2016-12 202501 Jan 22, 2025 · Service Bulletin/Repair Instructions
CBR - Frame Or Cab Lean - V-321-002 202412 Dec 1, 2024 · Service Bulletin/Repair Instructions
Volvo Trucks has identified that some VN model vehicles equipped with auxiliary power unit batteries may experience insufficient battery system charging. This could lead to early battery failure and improper functioning of the auxiliary power systems. Fol… - V-321-001 202412 Dec 1, 2024 · Service Bulletin/Repair Instructions
Volvo Trucks has identified that some VN model vehicles equipped with auxiliary power unit batteries may experience insufficient battery system charging. This could lead to early battery failure and improper functioning of the auxiliary power systems. Fol… - S3977 202412 Dec 19, 2024 · Service Campaign
This Service Campaign is the solution for vehicles affected by the Hub cover Insufficient Retention Recall RVXX2302. This campaign also covers trucks that were shipped from the factory without hubcaps. - CBR-2016 202412 Dec 3, 2024 · Service Bulletin/Repair Instructions
Frame lean can be caused by several seemingly isolated possibilities. The two most common are suspension and frame assembly issues. - CBR-997 202411 Nov 15, 2024 · Service Bulletin/Repair Instructions
Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping. These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring. - CBR-2417 202411 Nov 6, 2024 · Service Bulletin/Repair Instructions
11L Engine Block Compatibility and Backward Conversion Parts Requirements - CBR-2260 202410 Nov 1, 2024 · Service Bulletin/Repair Instructions
CBR - Volvo Chassis - Timing Gear Plate Repair - S4232 202410 Oct 1, 2024 · Service Campaign
FLEET IMPROVEMENT CAMPAIGN - Pepsi Lift Axle Hardware Torque - M0295 202410 Oct 1, 2024 · Emissions
CBR - 13L engines may be equipped with an improper engine software calibration that does not match the engine certification label. - CBR-2411 202410 Oct 23, 2024 · Service Bulletin/Repair Instructions
CBR - One-Box SCR Weld Leaks - CBR-2409 202410 Oct 1, 2024 · Service Bulletin/Repair Instructions
CBR - 13L Engine - Rear Main Oil Seal Leak - Model Year 2025 - CBR-2406 202410 Oct 8, 2024 · Service Bulletin/Repair Instructions
CBR - Volvo VN Chassis - Headlight High Beams Do Not Function From Stalk Switch - S0302 202409 Sep 24, 2024 · Service Campaign
Service Campaign: TGW3 Non-Communication - CBR-2258 202409 Sep 24, 2024 · Service Bulletin/Repair Instructions
CBR - Diagnostic Trouble Code (DTC) P107471 - AMT-F - CBR-570 202409 Sep 21, 2024 · Service Bulletin/Repair Instructions
CBR - US17 GHG Common Rail Fuel System Component Electrical Faults - Model Year 2017 To 2024 - CBR-2376 202409 Sep 20, 2024 · Service Bulletin/Repair Instructions
CBR - Drivers Information Display (DID) Inoperative/Goes Blank During Vehicle Operation - CBR-2398 202409 Sep 18, 2024 · Service Bulletin/Repair Instructions
CBR - Volvo Chassis - HVAC Fresh Air Door Binding - CBR-2387 202409 Sep 18, 2024 · Service Bulletin/Repair Instructions
CBR - Vehicles Equipped With A Lift Axle - Wheel Speed Fault Code SPN 793, SPN 794 Set When Axle Is Up - CBR-731 202409 Sep 16, 2024 · Service Bulletin/Repair Instructions
CBR - Automated Manual Transmission (AMT) Model D or F (mDrive and I-Shift, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer - CBR-2361 202409 Sep 12, 2024 · Service Bulletin/Repair Instructions
CBR - Volvo Chassis - Debris In 13L Cooling Systems Filled With Extended Life (VCS2). - CBR-2391 202408 Aug 6, 2024 · Service Bulletin/Repair Instructions
CBR: Diagnostic Trouble Code (DTC) U010187- Lost Communication With TECU - CBR-2361 202408 Aug 6, 2024 · Service Bulletin/Repair Instructions
CBR: Volvo Chassis - Debris In 13L Cooling Systems Filled With Extended Life(VCS2)
Source: NHTSA manufacturer communications files.