Complaints over time
Complaints about the 2023 Volvo XC60MHEV peaked in 2025, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2023 Volvo XC60MHEV
SUV, hybrid, built in Sweden. Owner complaints on file from Nov 5, 2025 to Nov 5, 2025.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2023 suv
Severity index0.02023 suvs average 6.9
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2023 Volvo XC60MHEV name tires
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2023 Volvo XC60MHEV
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2023 Volvo XC60MHEV
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Nov 5, 2025Failure May 1, 2025Hawthorne, CATires
Pirelli Scorpion Zero All Weather tire size 255/40 R21 has chunks of the tread coming off. Pirelli corporate says I have to go to the dealer where I bought the car to determine if it is a warranty issue. If chunks of tread are coming off after only 15,000 miles of normal driving, then I am pretty sure it is a warranty issue at best. I have see this complaint all over the internet as well as blowouts.
NHTSA complaint 11697776
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
148 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 37710.2.2 Aug 13, 2026 · Service Bulletin/Repair Instructions
This is a TJ - text, plus 2 PDF's - If there is a "Check Engine Light" lit in the DIM with one or a combination of the DTC's listed below, please follow the advice for checks and inspection procedures under "service". - 37893.2.0 Jul 28, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, N… - 37231.1.1 Jul 28, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text only no attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Not… - 37631.3.0 Jul 28, 2026 · Service Bulletin/Repair Instructions
This is a TJ - text only no attachments - If customer complains of a headlamp error message in DIM, in combination with any of the DTCs stated below, follow advice under "Service". - 37618.3.6 Jul 28, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text - plus 2 instruction documents (TJI's) - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service". - 37342.2.3 Jul 11, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval. In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA. - 36555.8.0 Jul 11, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: text plus 3 .png files and 1 mp4 CSD Stuck in Recovery Mode, iCUP. In most cases this Recovery mode can be resolved by preforming a IHU reload. - 37414.3.0 Jun 24, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text plus 1 jpg - If the Check Engine Light is on and DTC ECM P052123 is stored, please follow the advice under "Service". with emphasis on the engine part numbers and serial numbers. - 37414.3.0 Jun 10, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text plus 1 jpg - If the Check Engine Light is on and DTC ECM P052123 is stored, please follow the advice under "Service". with emphasis on the engine part numbers and serial numbers. - 37618.3.5 Jun 10, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text - plus 2 instruction documents (TJI's) - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service". - 37839.1.1 May 23, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that i… - 33031.6.0 May 23, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key - 37826.1.1 May 20, 2026 · Service Bulletin/Repair Instructions
This is a TJ Text only no attachments -- If the FLC2 is not responding when attempting to load software, or after a failed software upgrade, VIDA will report that the FLC2 cannot be unlocked. To resolve this issue, follow the instructions in this TJ under "… - 37839.1.1 May 20, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that i… - 37813.2.0 May 20, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501 or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a “beep” (see TJ_37813… - 37618.3.4 May 13, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text - plus 2 instruction documents (TJI's) - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service". - 36496.10.0 May 7, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers. - 34521.11.1 May 7, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp - 37814.1.0 Apr 29, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text Plus 1 .mp4 file - When using the CSD for seat adjustments mode for example lumbar support and seat Cushing, the visualization does not match the selected part for adjustment. Do not fault trace for this symptom. Advice the customer to u… - 37813.2.0 Apr 28, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501 or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a “beep” (see TJ_37813… - 35526.1.8 Apr 23, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required. - 37618.3.3 Apr 22, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text - plus 2 instruction documents - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service". 3 steps… - 36923.9.1 Apr 22, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text document plus 1 PDF attachment Coolant Pump Dry Coolant Mix Residue. If the coolant pump has an active leak, a photo must be taken prior to replacement (see example as in attached picture TJ_36923_3). The photo showing the … - 37514.6.0 Apr 18, 2026 · Service Bulletin/Repair Instructions
This is a TJ. Text only no attachments - If a customer complains it is not possible to download third-party apps (only ICUP MY2026 cars affected) follow advice under "Service". Workaround is to perform a "IHU factory reset". analysis will now continue to fi… - 37809.1.1 Apr 7, 2026 · Service Bulletin/Repair Instructions
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under pri… - 37618.3.3 Apr 7, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text - plus 2 instruction documents - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service". 3 steps… - 34521.10.0 Mar 21, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp - 37495.2.0 Mar 19, 2026 · Service Bulletin/Repair Instructions
This is a Tech Journal - Text only no attachments - If a customer experiences a “Propulsion System Performance” message in the DIM with diagnostic trouble code IEM P060700, often in combination with IEM P061A00, please follow the instructions under "Service". - 37511.1.0 Mar 19, 2026 · Service Bulletin/Repair Instructions
This is a TJ - 1 txt file plus 3 PDF's - If the customer complains about any of the below symptoms after updating vehicle to next software release (5.0.x or later,) either with VIDA or OTA, follow instruction under "Service". - 37438.4.0 Mar 10, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal - text plus 1 jpg : iCUP IHU - If, during a Software Download (SWDL) at the workshop, connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unre… - 37236.5.1 Mar 7, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text only no attachments - CEL and DTC ECM P04F000. New ECM software has been released - 33183.9.1 Mar 7, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service. If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attache… - 37480.2.0 Mar 4, 2026 · Service Bulletin/Repair Instructions
This is a Tech Journal - Text plus 1 jpeg--- This Technical Journal is rewritten in its entirety. When the vehicle has 5.0.X software installed, it includes the new Volvo Car UX for both Centre Display and the Driver Display, see attachment TJ_37480_1.… - 37288.4.0 Feb 21, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: MIL and DTCs ECM P012807/P01287A. In case of MIL and DTCs P012807 and P01287A set together, follow advice under "Service". A software solution was released in version 3.4.4 - 36923 Feb 17, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text document plus 1 PDF attachment Coolant Pump Dry Coolant Mix Residue. If the coolant pump has an active leak, a photo must be taken prior to replacement (see example as in attached picture TJ_36923_3). The photo showing the … - 37710 Feb 13, 2026 · Service Bulletin/Repair Instructions
This is a TJ - text, plus 2 PDF's - If there is a "Check Engine Light" lit in the DIM with one or a combination of the DTC's listed below, please follow the advice for checks and inspection procedures under "service". - 37664 Feb 5, 2026 · Service Bulletin/Repair Instructions
This is a TJ Text only no attachments - If the Check Engine Light is on in the DIM and the DTCs listed below are set with no other symptoms, Do not replace any parts. Please follow the advice under "Service". This TJ is a complement to the fault tracing in … - 37288.4.0 Feb 5, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: MIL and DTCs ECM P012807/P01287A. In case of MIL and DTCs P012807 and P01287A set together, follow advice under "Service". A software solution was released in version 3.4.4 - 36923 Jan 30, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Coolant Pump Dry Coolant Mix Residue. If the coolant pump has an active leak, a photo must be taken prior to replacement (see example as in attached picture TJ_36923_3). The photo showing the active water pump leak on the vehicl… - 37414 Jan 13, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text plus 1 jpg - If the Check Engine Light is on and DTC ECM P052123 is stored, please follow the advice under "Service". with emphasis on the engine part numbers and serial numbers. - 35842 Jan 13, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service. - TJ 34498 Jan 6, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus TJI-516730-1_1_0 Headliner, squeak/rattle noise If a squeaking noise can be heard from the headlining around the sun roof, see instructions under Service referring to TJI-516730-1_1_0 - 34521 Dec 20, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp - 36902 Dec 19, 2025 · Service Bulletin/Repair Instructions
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions. - 37236 Dec 19, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: CEL and DTC ECM P04F000. New ECM software has been released - 37316 Dec 11, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: DTC ECM-P06DE00 set, no symptoms. Do not replace any parts or perform additional fault tracing. This is a misdetection and a false positive (a.k.a. "ghost code"). The oil pump is actually working as intended - 37500 Dec 10, 2025 · Service Bulletin/Repair Instructions
This is a TJ No attachments - If the Check Engine Light is on in the DIM and one or a combination of the listed DTCs below are set, please follow the advice under "Service". - 19245 Dec 6, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal. Vehicle type and platform identification. - TJI-527893-1 for TJ 36747 Nov 14, 2025 · Service Bulletin/Repair Instructions
This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. P… - TJ36747.1.0-2025-11-12 Nov 14, 2025 · Service Bulletin/Repair Instructions
This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. P… - TJ36902.1.0-2025-10-31 Nov 7, 2025 · Service Bulletin/Repair Instructions
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions. - TJI VCC-517278-1 Nov 1, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice under service. - AC pressure check Nov 1, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice under service. - TJ34648.5.0-2025-10-29 Nov 1, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice under service. - 36923 Oct 31, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Coolant Pump Dry Coolant Mix Residue. If the coolant pump has an active leak, a photo must be taken prior to replacement (see example as in attached picture TJ_36923_3). The photo showing the active water pump leak on the vehicl… - 36923 Oct 31, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Coolant Pump Dry Coolant Mix Residue. If the coolant pump has an active leak, a photo must be taken prior to replacement (see example as in attached picture TJ_36923_3). The photo showing the active water pump leak on the vehicl… - 37148 Oct 10, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500. For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing addi… - 36551 Oct 10, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: If the sound can be located towards camshaft sealing area according to attached files: Loosen the oil filling cap a little bit and turn engine off again to see if affects the noise. If sound is gone with cap loosened, … - 37438 Sep 25, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Software Download failure. Follow the recommended procedure depending on the MY (Model Year) of the vehicle - 37480 Sep 2, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal IHU 4.2 - Spare part replacement and Volvo Car UX - If the replaced IHU includes the new upgraded Volvo Car UX (one HMI) software for the Center Display, please inform the customer about the change prior to the vehicle leaving th…
Source: NHTSA manufacturer communications files.