Complaints over time
Complaints about the 2017 Volvo XC90H peaked in 2017, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 Volvo XC90H
SUV, plug-in hybrid, AWD/All-Wheel Drive, built in Sweden. Owner complaints on file from Mar 11, 2017 to Mar 11, 2017.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2017 suv
Severity index0.02017 suvs average 5.6
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2017 Volvo XC90H name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2017 Volvo XC90H
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 Volvo XC90H
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Mar 11, 2017Failure Dec 1, 2016900 milesRockville, MDElectrical system, Fuel/propulsion system, Power train
WITHIN TWO WEEKS OF PURCHASE, AND WHILE DRIVING - THE VEHICLE HAD A CATASTROPHIC FAILURE RELATED TO ITS HYBRID BATTERY. A WEEK AFTER IT BEING RETURNED, IT DEVELOPED AN "ENGINE MALFUNCTION" LIGHT. SHORTLY AFTER GETTING THE CAR BACK (AGAIN), THE VEHICLE'S "DRIVE MODE" WAS MALFUNCTIONING. THIS ALLOWS THE VEHICLE TO GO FROM ELECTRIC TO AWD. THE FAILURE TO GO INTO AWD IS A REAL DANGER BECAUSE THE VEHICLE CANNOT SAFELY HANDLE ANY ROADS WITH ANY DEGREE OF WATER ON THEM W/O AWD.
NHTSA complaint 10960119
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
525 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 36899.1.0 May 2, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software. - 34123.1.7 May 2, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: T8 P0EA773 Auxiliary Cooling System Performance. install component 32139082 - 36202.2.1 May 2, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads - 36916.1.0 Apr 17, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software. - 31698.3.3 Apr 16, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service. - P10263 Mar 27, 2024 · Service Bulletin/Repair Instructions
Volvo Cars USA LLC on behalf of the Volvo Car Corporation, has voluntarily decided to extend warranty coverage on vehicles exhibiting functionality issues with Apple CarPlay for certain model year 2016-2021 XC90 vehicles. The corrective action is to downlo… - 36865.1.1 Mar 14, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Squeak noise from second row outer seats over bumps. Apply PFPE Anti squeak spray, p/n 30749880 spray. - 36845.1.4 Mar 14, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. - 36665.4.1 Mar 14, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: ERAD (Electric Rear Axle Drive) Bearing Noise. Bearing kit replacement. - 36845.1.3 Feb 29, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. - 36845.1.2 Feb 21, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. - CBR-2014 202402 Feb 16, 2024 · Service Bulletin/Repair Instructions
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer. - 34295.7.1 Feb 29, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: High Voltage Battery repairs. Always repair the battery according to the methods in VIDA. - 35924.1.4 Feb 21, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester. - 36376.4.0 Feb 8, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SR PHEV Cell Module Replacement. Updated BECM software was released - 34647.6.1 Jan 18, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software. - 35912.5.0 Jan 12, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable. - 26745.13.14 Jan 12, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: 12V Battery Testing Method - 36814.1.0 Jan 4, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting. This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is n… - TJ35912.4.0 Oct 31, 2023 · Service Bulletin/Repair Instructions
Updated Chassis Range. - TJ3666530 Sep 8, 2023 · Service Bulletin/Repair Instructions
ERAD (Electric Rear Axle Drive) Bearing Noise - C00009 Jul 21, 2023 · Service Bulletin/Repair Instructions
COMPLIMENTARY UPGRADE C00009 DESCRIPTION. - TJ3656330 Jun 12, 2023 · Service Bulletin/Repair Instructions
Rubber cushion - 32037.4.0 Jun 30, 2023 · Service Bulletin/Repair Instructions
This is a Technical Journal. Front door decor panel, noise. if a noise is heard, tighten the screw slow and gently. - 36678.1.0 Jun 30, 2023 · Service Bulletin/Repair Instructions
This is a Technical Journal. Recovering control modules stuck in “not responding” after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ. - TJ29818 Feb 5, 2018 · Service Bulletin/Repair Instructions
If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service. - TJ31582a Feb 1, 2018 · Service Bulletin/Repair Instructions
12V battery drained with High Voltage charge cable connected - TJ31582 Jul 14, 2017 · Service Bulletin/Repair Instructions
12V battery drained with High Voltage charge cable connected - SMB00325a Jul 26, 2017 · Service Bulletin/Repair Instructions
Volvo monitors completion rates for all service actions and will complete notification re-mails to vehicle owners when necessary. Listed below are the latest planned owner notification re-mails. Please refer to SMB 00-323 and SMB 00-323A for information on … - SMB00321 Oct 12, 2018 · Service Bulletin/Repair Instructions
To further enhance the customer?s Volvo ownership experience, Volvo Car USA, LLC offers the MY 2013 and later Volvo Complimentary Factory Scheduled Maintenance Program. Model Year 2013 and later vehicles, the service intervals are every 10,000 miles and ALL… - TJ36224 Dec 2, 2022 · Service Bulletin/Repair Instructions
No bass function (High Performance Audio) - TJ36455 Dec 19, 2022 · Service Bulletin/Repair Instructions
Volvo Cars App Android, no climate setting button - TJ35902 Dec 19, 2022 · Service Bulletin/Repair Instructions
Connectivity services activation - PSIM issues - SMB00-108C Sep 14, 2022 · Service Bulletin/Repair Instructions
Expendable Items Parts List. - CBR-2201 Aug 29, 2022 · Service Bulletin/Repair Instructions
Engine Control Module (EMS) Software (MSW) Information – August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions - KC-145 Aug 29, 2022 · Service Bulletin/Repair Instructions
Part information for AMT input shaft repair kits and the shim kit that is required for repair. - KC-331 Aug 29, 2022 · Service Bulletin/Repair Instructions
Fuel Filters ( Primary and Secondary ) ( Backwards Compatible ) and Fuel Filter Housings - Special Tools Bu May 12, 2022 · Service Bulletin/Repair Instructions
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve. - Service Manager May 6, 2022 · Service Bulletin/Repair Instructions
ICUP/Google Built-In Diagnostic Operations - Service Manager Jun 23, 2020 · Service Bulletin/Repair Instructions
Battery Charger/maintainer requirement - Service Manager Feb 3, 2022 · Service Bulletin/Repair Instructions
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS) - 356EN01 Feb 9, 2022 · Service Bulletin/Repair Instructions
VIDA QR Scanner Mobile App - TJ 3622430 Apr 22, 2022 · Service Bulletin/Repair Instructions
No bass from sound system. - TJ 3622420 Apr 14, 2022 · Service Bulletin/Repair Instructions
No bass from sound system. - KC-105 Oct 19, 2021 · Service Bulletin/Repair Instructions
Volvo Chassis - Diagnostic Trouble Code ( DTC ) P05EB, Diagnostic And Repair Information - US14+OBD15 And US14+OBD16 (Commonly Model Years 2016 And 2017) - KC-99 Oct 18, 2021 · Service Bulletin/Repair Instructions
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure - TJ 34647 6 0 Jul 19, 2021 · Service Bulletin/Repair Instructions
Perform a software upgrade in accordance with TJ 31543. - ST 229 Jun 10, 2021 · Service Bulletin/Repair Instructions
BEV, PHEV Battery, and Powertrain Lift Table. - TJ35451.7.0-2021 Apr 23, 2021 · Service Bulletin/Repair Instructions
This is a Technical Journal: VOC app driving journal A to B trail missing - TJ33867.1.3-2021 Apr 20, 2021 · Service Bulletin/Repair Instructions
This is a Technical Journal: we find with automobiles. Radial force variation ( RFV ) is a condition where excessive run out will create the same symptom as an unbalanced tire. Tire balancing should be checked and corrected as needed but is not always the s… - TJ33183.7.0-2021 Mar 31, 2021 · Service Bulletin/Repair Instructions
This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service. If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attache… - TJ35912.1.0-2021 Mar 31, 2021 · Service Bulletin/Repair Instructions
This is a Technical Journal: AC evaporator repair, additional parts needed - TJ31558.10.0-202 Mar 23, 2021 · Service Bulletin/Repair Instructions
If the rear Parking Assistance System (PAS) is not working and there is a message in DIM about ?Parking Assistance System service required? displayed in DIM, then it is possible that there is water ingress into rear park assist sensors and connectors caused… - TJ35902.1.1-2021 Mar 11, 2021 · Service Bulletin/Repair Instructions
This is a Technical Journal: Connectivity services activation - PSIM issues - TJ31423.18.1-202 Mar 4, 2021 · Service Bulletin/Repair Instructions
This is a Technical Journal: Blown fuse, compressor - air suspension. Perform Total Upgrade, replace fuse and compressor according to VIDA. - TJ33183.6.0-2021 Mar 4, 2021 · Service Bulletin/Repair Instructions
This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service. If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attache… - TJ35507.5.0-2021 Feb 27, 2021 · Service Bulletin/Repair Instructions
This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing - TJ35507.4.0-2021 Feb 25, 2021 · Service Bulletin/Repair Instructions
This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing - TJ34241.2.3-2021 Feb 25, 2021 · Service Bulletin/Repair Instructions
This is a Technical Journal: 12V battery message and DTC CEM-B129F96 - SMB00-288-2021-0 Feb 19, 2021 · Service Bulletin/Repair Instructions
Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations …
Source: NHTSA manufacturer communications files.