Complaints over time
Complaints about the 2021 Volvo XC90H peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 Volvo XC90H
SUV, plug-in hybrid, built in Sweden. Owner complaints on file from Apr 16, 2021 to Apr 16, 2021.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2021 suv
Severity index0.02021 suvs average 6.1
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2021 Volvo XC90H name back-over prevention
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2021 Volvo XC90H
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 Volvo XC90H
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Apr 16, 2021Failure Apr 16, 20214,500 milesLexington, MAWarnings, Electrical system, Warning
VEHICLE IN MOTION WITH TURN SIGNAL ON - A LOUD POP FROM THE SPEAKERS IS HEARD - THEN ALL AUDIO IN THE VEHICLE IS SILENCED. AFTER THIS SITUATION, NO AUDIO WORKS FROM EITHER RADIO, TURN SIGNALS, PARKING SENSORS, LANE KEEPING BEEP, ETC. AFTER SHUTTING THE VEHICLE DOWN FOR ~15 MINUTES AND RESTARTING THE PROBLEM WILL CLEAR. BECAUSE OF IT'S INTERMITTENT NATURE, DEALERS ARE UNABLE TO DIAGNOSE - BUT THIS PROBLEM IS IMPACTING MANY USERS - SEE THIS FORUM THREAD HTTPS://WWW.SWEDESPEED.COM/THREADS/SPEAKERS-CUT-OUT-WITH-A-POP-CAME-BACK-AFTER-VEHICLE-OFF-FOR-A-FEW-MINUTES.630447/PAGE-5 - THIS HAS SAFETY IMPLICATIONS AND NONE OF THE AUDIO CUES FOR VEHICLE SAFETY SYSTEMS WORK ONCE THE VEHICLE GOES INTO THIS STATE. PLEASE GET VOLVO TO ADDRESS THIS PROBLEM SERIOUSLY.
NHTSA complaint 11408341
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
99 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 36899.1.0 May 2, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software. - 36202.2.1 May 2, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads - 36916.1.0 Apr 17, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software. - 31698.3.3 Apr 16, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service. - P10263 Mar 27, 2024 · Service Bulletin/Repair Instructions
Volvo Cars USA LLC on behalf of the Volvo Car Corporation, has voluntarily decided to extend warranty coverage on vehicles exhibiting functionality issues with Apple CarPlay for certain model year 2016-2021 XC90 vehicles. The corrective action is to downlo… - 36865.1.1 Mar 14, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Squeak noise from second row outer seats over bumps. Apply PFPE Anti squeak spray, p/n 30749880 spray. - 36845.1.4 Mar 14, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. - 36845.1.3 Feb 29, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. - 36845.1.2 Feb 21, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. - CBR-2014 202402 Feb 16, 2024 · Service Bulletin/Repair Instructions
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer. - 35924.1.4 Feb 21, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester. - 36376.4.0 Feb 8, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SR PHEV Cell Module Replacement. Updated BECM software was released - 36693.2.1 Jan 30, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: WPC, none or unstable charging. recalibrate the WPC by performing a WPC reload. - 34647.6.1 Jan 18, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software. - 35912.5.0 Jan 12, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable. - 34102.3.1 Jan 12, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Unnecessary Replacements of TurboCord Charge Cable (PN 31419235) - 26745.13.14 Jan 12, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: 12V Battery Testing Method - 36814.1.0 Jan 4, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting. This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is n… - TJ36147.1.1 Nov 9, 2023 · Service Bulletin/Repair Instructions
Poor radio reception and sound (FM) - TJ36048.2.0 Oct 31, 2023 · Service Bulletin/Repair Instructions
Alleged issues with Intellisafe functionality. - TJ35912.4.0 Oct 31, 2023 · Service Bulletin/Repair Instructions
Updated Chassis Range. - TJ3671210 Sep 1, 2023 · Service Bulletin/Repair Instructions
Propulsion Message in DIM with BECM DTC - C00009 Jul 21, 2023 · Service Bulletin/Repair Instructions
COMPLIMENTARY UPGRADE C00009 DESCRIPTION. - TJ3656330 Jun 12, 2023 · Service Bulletin/Repair Instructions
Rubber cushion - 36678.1.0 Jun 30, 2023 · Service Bulletin/Repair Instructions
This is a Technical Journal. Recovering control modules stuck in “not responding” after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ. - TJ36449 Dec 9, 2022 · Service Bulletin/Repair Instructions
If the software is older than V2.4, which was released 22w42, perform a software upgrade - TJ36405 Dec 1, 2022 · Service Bulletin/Repair Instructions
Disconnect Charging Cable? With No Cable Attached. - TJ36224 Dec 2, 2022 · Service Bulletin/Repair Instructions
No bass function (High Performance Audio) - TJ36195 Nov 30, 2022 · Service Bulletin/Repair Instructions
Cannot lock/unlock vehicle with remote control key - TJ35856 Dec 2, 2022 · Service Bulletin/Repair Instructions
Do not swap TCAM?s unless instructed and guided by the Retailer Technical Support team - TJ36374 Dec 19, 2022 · Service Bulletin/Repair Instructions
General radio deviations ICUP vehicles - TJ36106 Dec 13, 2022 · Service Bulletin/Repair Instructions
Electrical motor sound information - TJ36455 Dec 19, 2022 · Service Bulletin/Repair Instructions
Volvo Cars App Android, no climate setting button - TJ36139 Dec 15, 2022 · Service Bulletin/Repair Instructions
Vehicle cannot receive OTA updates - TJ35929 Dec 16, 2022 · Service Bulletin/Repair Instructions
OTA not available for customer - TJ35902 Dec 19, 2022 · Service Bulletin/Repair Instructions
Connectivity services activation - PSIM issues - TJ35884 Dec 15, 2022 · Service Bulletin/Repair Instructions
OTA - FAQ for technicians - TJ36226.2.0 Apr 8, 2022 · Service Bulletin/Repair Instructions
ISGM and charging error DTC?s - SMB00-108C Sep 14, 2022 · Service Bulletin/Repair Instructions
Expendable Items Parts List. - CBR-2163 Aug 29, 2022 · Service Bulletin/Repair Instructions
Engine Control Module (EMS) Software Information - Improvement List (Change Log), US21+OBD2020 – US21+OBD2021 Emissions Turbo compound Engines ONLY - CBR-2201 Aug 29, 2022 · Service Bulletin/Repair Instructions
Engine Control Module (EMS) Software (MSW) Information – August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions - CBR-2131 Aug 29, 2022 · Service Bulletin/Repair Instructions
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E - CBR-2201 Aug 29, 2022 · Service Bulletin/Repair Instructions
Engine Control Module (EMS) Software (MSW) Information – August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions - KC-145 Aug 29, 2022 · Service Bulletin/Repair Instructions
Part information for AMT input shaft repair kits and the shim kit that is required for repair. - Special Tools Bu May 12, 2022 · Service Bulletin/Repair Instructions
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve. - Service Manager May 6, 2022 · Service Bulletin/Repair Instructions
ICUP/Google Built-In Diagnostic Operations - Service Manager Jun 23, 2020 · Service Bulletin/Repair Instructions
Battery Charger/maintainer requirement - Service Manager Feb 3, 2022 · Service Bulletin/Repair Instructions
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS) - 356EN01 Feb 9, 2022 · Service Bulletin/Repair Instructions
VIDA QR Scanner Mobile App - TJ3607310 Oct 28, 2021 · Service Bulletin/Repair Instructions
Information in DIM ?system check, please wait? and no start. - KC-159 Nov 4, 2021 · Service Bulletin/Repair Instructions
Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer - KC-99 Oct 18, 2021 · Service Bulletin/Repair Instructions
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure - TJ 35901 4 0 Jul 21, 2021 · Service Bulletin/Repair Instructions
Driving, Twin Engine/Propulsion using electric motor not possible. - TJ 35507 6 0 Jul 21, 2021 · Service Bulletin/Repair Instructions
Outer rear view mirror glass incorrect position after reversing. - TJ 34647 6 0 Jul 19, 2021 · Service Bulletin/Repair Instructions
Perform a software upgrade in accordance with TJ 31543. - ST 229 Jun 10, 2021 · Service Bulletin/Repair Instructions
BEV, PHEV Battery, and Powertrain Lift Table. - TJ35944.1.0-2021 May 5, 2021 · Service Bulletin/Repair Instructions
This is a Technical Journal: Ghost DTC set, VCU1-U210782. does not affect any of the functions in the car. - SMB17-2021-2021- Apr 26, 2021 · Service Bulletin/Repair Instructions
This is a Service Manager Bulletin: Retail Car Delivery Process - TJ35786.3.1-2021 Apr 26, 2021 · Service Bulletin/Repair Instructions
This is a Technical Journal: WPC (Wireless Phone Charger) not charging iPhone 12 models - TJ35451.7.0-2021 Apr 23, 2021 · Service Bulletin/Repair Instructions
This is a Technical Journal: VOC app driving journal A to B trail missing
Source: NHTSA manufacturer communications files.