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Model year

2020 Western Star 47X

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (1)Complaints (0)Investigations (0)Bulletins (46)
Recall campaigns covering this model year13,498 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Western Star 47X by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2020 Western Star 47X

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Western Star 47X
CampaignFiledSubjectComponentVehiclesRemedy
22V-654Aug 29, 2022Hood bezel covers may detachStructure3,498Repair or modification
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 Western Star 47X

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    46 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • FleetCom_Heater Core Dec 11, 2025 · Other
      Fleet Communications for Heater Core Plugging
    • CXA_10_25_Conmet Oil Pan Oct 16, 2025 · Other
      CX Advocate for ConMet Oil Pan Insert Additional Issues
    • MYCOM_09022025-1 Sep 2, 2025 · Other
      My Communications for UFI 0-Ring Announcement
    • CXA 3_25_SAS01T to SAS03T Mar 20, 2025 · Other
      CX Advocate for SAS01T to SAS03T replacement (TSB54-373-FTL, TSB54-097-WST)
    • CXA 3_25_NOx Mar 20, 2025 · Other
      CX Advocate for NOx conversion low faults
    • CXA 2_25_Turbo Oil Drain Feb 20, 2025 · Other
      CX Advocate for turbo oil drain cracking
    • CXA 2_25_NOx Feb 20, 2025 · Other
      CX Advocate for NOx conversion low faults
    • CXA 2_25_DA Fault Code Feb 20, 2025 · Other
      CX Advocate for M2 Plus, 47X, 49X Fault Code 232/524000/19- ECU CPC data error
    • SS770-WST Feb 5, 2025 · Other
      Service Solution for 47X/49X Dual Power Steering Gear Orifice Fittings
    • SS762-WST Feb 12, 2025 · Other
      Revised Service Solution for X-Series Western Star Fault Code 232/524000/19- ECU CPC data error
    • TSB54-097-WST Feb 4, 2025 · Service Bulletin/Repair Instructions
      Technical Service Bulletin for SAS01T to SAS03T Replacement Information
    • SS777-WST Jan 16, 2025 · Other
      Service Solution for 47X PTO Mode Delay for Split Shaft PTO
    • SS776-WST Jan 15, 2025 · Other
      Service Solution for X-Series intermittent no-start and CPC not configured message
    • CXA 1_16_Turbo Oil Drain Jan 16, 2025 · Other
      CX Advocate for turbo oil drain cracking
    • CXA 1_16_NOx Jan 16, 2025 · Other
      CX Advocate for NOx conversion low faults
    • CXA 1_16_DD13 Altitude Jan 16, 2025 · Other
      CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.
    • SF698-DLR LTR Dec 13, 2024 · Service Campaign
      Revised Field Service Campaign for Western Star Heated Headlight Parameters
    • SF698-Bulletin Dec 13, 2024 · Service Campaign
      Revised Field Service Campaign for Western Star Heated Headlight Parameters
    • ICI24-049 Dec 13, 2024 · Other
      Important Campaign Information letter for SF698 – Third Revised Bulletin
    • CXA 8_24_Conmet Oil Pan Aug 15, 2024 · Other
      CX Advocate for ConMet Oil Pan Insert Additional Failures
    • CXA 7_24_NOx Jul 18, 2024 · Other
      CX Advocate for NOx conversion low faults. Update to CXA 6_24_NOx submission.
    • CXA 7_24_Conmet Oil Pan Jul 18, 2024 · Other
      CX Advocate for ConMet Oil Pan Insert Additional Failures
    • SF698REV2-DLR LTR Jul 29, 2024 · Service Campaign
      Revised Field Service Campaign for Western Star Heated Headlight Parameters. SECOND REVISION: The parameter set was updated to address a potential conflict that affected engine speed control functionality.
    • SF698REV2-Bulletin Jul 29, 2024 · Service Campaign
      Revised Field Service Campaign for Western Star Heated Headlight Parameters. SECOND REVISION: The parameter set was updated to address a potential conflict that affected engine speed control functionality.
    • ICI24-030 Jul 29, 2024 · Other
      Important Campaign Information Letter for SF698 – Second Revised Bulletin
    • CXA 06_24_Clutch Bolts Jun 21, 2024 · Other
      CX Advocate communication for clutch bolts
    • CXA 06_24_NOx Jun 21, 2024 · Other
      CX Advocate communication for NOx conversion low faults
    • SF698-REV-DLR LTR Jun 14, 2024 · Service Campaign
      Revised Field Service Campaign for Western Star Heated Headlight Parameters. REVISION: Clarifying statements and a figure were added to the work instructions between steps 8 and 9 regarding “grayed out” XMC parameters.
    • SF698-REV-Bulletin Jun 14, 2024 · Service Campaign
      Revised Field Service Campaign for Western Star Heated Headlight Parameters. REVISION: Clarifying statements and a figure were added to the work instructions between steps 8 and 9 regarding “grayed out” XMC parameters.
    • ICI24-024 Jun 13, 2024 · Service Campaign
      Revised Important Campaign Information letter for SF698 - Revised Bulletin. REVISION: Clarifying statements and a figure were added to the work instructions between steps 8 and 9 regarding “grayed out” XMC parameters.
    • CALWS54-007 Jun 21, 2024 · Service Bulletin/Repair Instructions
      Customer Advisory Letter for Battery Cable Depopulation Stud Inspection, with or without Jumpstart Post
    • VSWP Customer Letter May 21, 2024 · Other
      Customer letter regarding variable speed water pump.
    • SS763-WST May 8, 2024 · Other
      Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
    • SF698-OWN LTR May 21, 2024 · Service Campaign
      Field Service Campaign for Western Star Heated Headlight Parameters
    • SF698-DLR LTR May 21, 2024 · Service Campaign
      Field Service Campaign for Western Star Heated Headlight Parameters
    • SF698-Bulletin May 21, 2024 · Service Campaign
      Field Service Campaign for Western Star Heated Headlight Parameters
    • SS3144-FTL Apr 25, 2024 · Service Bulletin/Repair Instructions
      Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
    • ICI24-007 Feb 14, 2024 · Service Bulletin/Repair Instructions
      Important Campaign Information letter for SF669 Campaign Suspended
    • SF669 Dec 19, 2023 · Service Bulletin/Repair Instructions
      Field Service Campaign for Adaptive Cruise Control
    • SS759-WST Nov 30, 2023 · Service Bulletin/Repair Instructions
      Service Solution for 47X & 49X Headlamp Marker Light Strobing or Flickering
    • SS754-WST2023 Sep 29, 2023 · Service Bulletin/Repair Instructions
      Service Solution for 49X and 47X Web Mounted 5th Wheel Ramps
    • SF672 Jun 2, 2023 · Service Bulletin/Repair Instructions
      Field Service Campaign for Common Telematics Platform Software Update
    • MYCOM_11012022 Nov 1, 2022 · Service Bulletin/Repair Instructions
      My Communications for SF625 and SF657 Pre-Flashed USB Tools. The download files for SF625 and SF657 are no longer available in our download center. In order to perform these updates you will need to order the Pre-Flashed USB tools from the PDC. This will al…
    • SBW54-089 Nov 9, 2022 · Service Bulletin/Repair Instructions
      Updated Western Star Service Bulletin for Tire Pressure Monitoring System (TPMS) Water Intrusion. This bulletin replaces the version dated 08/17/2022. Information about the protective boot has been updated.
    • SBW54-090 Sep 28, 2022 · Service Bulletin/Repair Instructions
      Western Star Service Bulletin for ABS mBSP ECU Software Update Fault Code 629-11. New Cascadia vehicles manufactured from September 12, 2018 through March 22, 2021 that are equipped with WABCO Anti-Lock Braking System (ABS) controllers log excessive 629-11 …
    • SBW54-089 Aug 17, 2022 · Service Bulletin/Repair Instructions
      Western Star Service Bulletin for Tire Pressure Monitoring System (TPMS) Water Intrusion
    Source: NHTSA manufacturer communications files.
    About service bulletins