Complaints over time
Complaints about the 2023 Western Star 47X peaked in 2025, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2023 Western Star 47X
Truck, diesel, 6x4, built in United States. Owner complaints on file from May 22, 2025 to May 22, 2025.
Recall campaigns covering this model year12382k vehicles or units across those campaigns
Owner complaints1Close to the median 2023 truck
Severity index0.02023 trucks average 0.0
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2023 Western Star 47X name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
12 recall campaigns cover the 2023 Western Star 47X
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-079 | Feb 11, 2026 | Stud connecting the battery to the starter at the frame rail may have been incorrectly installed or may corrode, which can cause a short circuit | Electrical system | 26,960 | Part replacement |
| 25V-760 | Nov 4, 2025 | Axle clamp fasteners may be loose, which can result in a loss of vehicle control | Suspension | 18,783 | Repair or modification |
| 25V-326 | Jun 23, 2025 | Stud connecting the battery to the starter at the frame rail may have been incorrectly installed, which can cause a short circuit | Electrical system | 22,271 | Part replacement |
| 24V-668 | Sep 10, 2024 | Brake lights may not illuminate when the brakes are automatically applied during an active brake assist (ABA) event | Lighting | 16,890 | Software update |
| 23V-238 | Apr 4, 2023 | Tie rod may be missing a fastener, allowing the steer arm to detach | Steering | 306 | Part replacement |
| 23V-073 | Feb 10, 2023 | Brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during braking initiated by Electronic… | Stability and traction control | 70,167 | Software update |
| 22V-817 | Nov 1, 2022 | Brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during an Adaptive Cruise Control (ACC)… | Driver assistance | 219,390 | Software update |
| 22V-681 | Sep 12, 2022 | U-joint pinch bolt on the steering shaft may detach, which can cause a loss of steering control | Steering | 200 | Repair or modification |
| 22V-654 | Aug 29, 2022 | Hood bezel covers may detach | Structure | 3,498 | Repair or modification |
| 22V-554 | Jul 29, 2022 | Engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down | Engine and cooling | 1,375 | Part replacement |
| 22V-299 | May 4, 2022 | Caliper mounting bolts may loosen and detach, which can reduce brake performance | Brakes | 15 | Repair or modification |
| 22V-227 | Apr 7, 2022 | Stainless steel cover on the side air intake may loosen and detach from the vehicle | Structure | 2,284 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2023 Western Star 47X
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed May 22, 2025Failure Apr 24, 2024Morgantown, INService brakes
Electronic stability control will randomly apply the brakes the truck has been back to the dealership 4 times wabco has been involved and has never been repaired currently I am working with wabco I would like a configuration file to remove the esc from the vehicle they say that would be a safety violation although our newest truck a 2025 western star does not have I need help getting these people to work with use
NHTSA complaint 11662605
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
196 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- FleetCom 1_X-Series HD Su Aug 28, 2026 · Other
Fleet Communications for X-Series HD Front Suspension Threaded - CXA 08_26_X-Series HD Sus Aug 20, 2026 · Other
CX Advocate for X-Series HD Front Suspension Threaded - CXA 08_26_Equalizer Beam Aug 20, 2026 · Other
CX Advocate for Twin Steer Equalizer Beam Bushing Wear - WI26-009R Aug 6, 2026 · Other
Revised Warranty Information letter for missing chamber caging bolts - TS-0013-00 Jul 22, 2026 · Other
Truck Equipment Manufacturer Solution for PTO Mode Delay for Driving PTO - TSB-54-375-FTL Jul 10, 2026 · Service Bulletin/Repair Instructions
Revised Technical Service Bulletin for Removing Odometer Pause Wiring Modifications - WI26-009 Jun 30, 2026 · Other
Warranty Information letter for missing chamber caging bolts - CXA 06_26_Hood Jun 18, 2026 · Other
CX Advocate for Hood Cracks - PB-47-900-WST Jun 1, 2026 · Service Bulletin/Repair Instructions
Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals - TSB-26-007-WST May 28, 2026 · Service Bulletin/Repair Instructions
Revised Technical Service Bulletin for DT12 OVX Transmission Refresh - CXA 05_26_Equalizer Beam May 21, 2026 · Other
CX Advocate for Twin Steer Equalizer Beam Bushing Wear - WI26-008 May 20, 2026 · Other
Warranty Information letter for Reman Parts Usage Policy Reminder - TS-0008-00 May 11, 2026 · Other
Truck Equipment Manufacturer Solution for RSS with PTO Engagement - TSB-26-001-DDC Apr 17, 2026 · Service Bulletin/Repair Instructions
Revised Technical Service Bulletin for DT12 Range Detent Diagnostic - PB-31-026-WST Apr 10, 2026 · Service Bulletin/Repair Instructions
Parts Bulletin for Bumper and Rock Guard Part Numbers - MyCom_04102026-1 Apr 10, 2026 · Other
My Communications for ConMet Quality Alert -- ABP 10045888 -- Seal Service Kit - TSB-26-001-DDC Sep 2, 2025 · Other
Technical Service Bulletin for DT12 Range Detent Diagnostic - CXA 03_26_Surge Tank Mar 19, 2026 · Other
CX Advocate for discolored coolant surge tanks (24CSA-20) - CXA 03_26_Crossmember Mar 19, 2026 · Other
CX Advocate for crossmember steel replacement (TSB-31-019-WST) - CXA 03_26_ABS LA Fault Mar 19, 2026 · Other
CX Advocate for 1810/02 ABS longitudinal acceleration fault (TSB-54-104-WST,TSB-54-379-FTL) - TSB-32-020-WST Oct 17, 2025 · Service Bulletin/Repair Instructions
Technical Service Bulletin for TufTrac M12 Bolts - TSB-26-009-WST Jan 15, 2026 · Service Bulletin/Repair Instructions
Technical Service Bulletin for Transmission shift stalk - TSB-54-104-WST Feb 18, 2026 · Service Bulletin/Repair Instructions
Technical Service Bulletin for ESC warning lamp and ECU replacement - FleetCom_ECU Faults Jan 12, 2026 · Other
Fleet Communications for Intermittent Connections and ECU Fault Codes - TSB-26-006-WST Jan 30, 2026 · Service Bulletin/Repair Instructions
Technical Service Bulletin for DT12 Excessive Wear - CXA_01_26_Trans Support Jan 15, 2026 · Other
CX Advocate for Aftermarket Transmission Support - FleetCom_Heater Core Dec 11, 2025 · Other
Fleet Communications for Heater Core Plugging - FleetCom_ECU Faults Dec 11, 2025 · Other
Fleet Communications for Corrosion Protecton/Glyptal Application - FleetCom_ECP Module Dec 11, 2025 · Other
Fleet Communications for ECP (Electronic Control Pneumatic) Module Water Ingress - FleetCom_TCM Clutch Dec 11, 2025 · Other
Fleet Communications for TCM Fault 520970/7 – Clutch Unable to Open Fully - SS 781-WST Dec 9, 2025 · Other
Revised Service Solution for Western Star vehicles with excessive water intrusion into the air system - TSB54-101-WST Dec 1, 2025 · Service Bulletin/Repair Instructions
Technical Service Bulletin Low Coolant Sensor - FleetCom_Clutch Nov 20, 2025 · Other
Fleet Communications for New AMTcc - DTC 520970/7: Clutch Unable to Open Sufficiently - FleetCom_Low Coolant Nov 19, 2025 · Other
Fleet Communications for Low Coolant Sensor - TSB31-019-WST Nov 25, 2025 · Service Bulletin/Repair Instructions
Technical Service Bulletin for Replacing the One-Piece Aluminum Crossmember with a Steel Five-Piece Crossmember - CXA 11_25_X-Series HD Sus Nov 20, 2025 · Other
CX Advocate for X-Series HD Front Suspension Threaded - CXA 11_25_Tech Questions Nov 20, 2025 · Other
CX Advocate for Questions/Issues Raised - CXA 11_25_ECU Faults Nov 20, 2025 · Other
CX Advocate for Intermittent Connections and ECU Fault Codes - CXA 11_25_ECP Modules Nov 20, 2025 · Other
CX Advocate for ECP (Electronic Control Pneumatic) Modules, possible water ingress - CXA 11_25_AMTcc DTC Nov 20, 2025 · Other
CX Advocate for New AMTcc - DTC 520970/7: Clutch Unable to Open Sufficiently - TSB82-003-WST Nov 6, 2025 · Service Bulletin/Repair Instructions
Technical Service Bulletin for Fixing Unintended Wiper Sweep - CXA 10_25_Discolored Cool Oct 16, 2025 · Other
CX Advocate for Plastic Opaque Surge Tank Staining - CXA 10_25_Air Dryer Purge Oct 16, 2025 · Other
CX Advocate for Experiencing Excessive Purging from Air Dryer - CXA_10_25_Tech Questions Oct 16, 2025 · Other
CX Advocate for technical questions/issues raised - CXA_10_25_Odometer Pause Oct 16, 2025 · Other
CX Advocate for Removing Odometer Pause Wiring Modifications (TSB-54-375-FTL, TSB-54-100-WST) - CXA_10_25_Low Coolant Oct 16, 2025 · Other
CX Advocate for P4, WST X-Series, DD Engines Low/Critical Low Coolant Warnings - CXA_10_25_J1939 Comm Oct 16, 2025 · Other
CX advocate for WST X-Series J1939 Communication Errors with Cummins Engines - CXA_10_25_Conmet Oil Pan Oct 16, 2025 · Other
CX Advocate for ConMet Oil Pan Insert Additional Issues - CXA_9_25_Tech Questions Sep 18, 2025 · Other
CX Advocate for technical questions/issues raised - MYCOM_09092025-1 Sep 9, 2025 · Other
My communications for DTNA Announces Extended Coverage Policy Updates - MYCOM_09022025-1 Sep 2, 2025 · Other
My Communications for UFI 0-Ring Announcement - WI25-014 Sep 15, 2025 · Other
Warranty Information letter for Power Steering Tank Venting Diagnostic Procedures Revision - CXA_8_25_Tech Questions Aug 21, 2025 · Other
CX Advocate for technical questions/issues raised - CXA_8_25_TCM CAN Aug 21, 2025 · Other
CX Advocate for DT12 - TCM CAN communication issues with CPC - TSB54-100-WST Aug 20, 2025 · Service Bulletin/Repair Instructions
Technical Service Bulletin for Removing Odometer Pause Wiring Modifications - 24CSA-19Rev Aug 15, 2025 · Other
Revised Customer Service Annoucement for No Trouble Found Heavy Duty Engine Product (HDEP) Oil Separator Leaks - TSB83-032-WST Jul 22, 2025 · Service Bulletin/Repair Instructions
Technical Service Bulletin for HVAC Stops Cooling - PB33-005-WST Jun 19, 2025 · Service Bulletin/Repair Instructions
Parts Bulletin for Tie Rod Assembly Part Breakdown - TSB26-008-WST Apr 30, 2025 · Service Bulletin/Repair Instructions
Service Solution for DT12 Oil Plug Ports - SS765-WST Apr 30, 2025 · Other
Service Solution for ECP Solenoid Valve Interim Replacement Parts
Source: NHTSA manufacturer communications files.