Model year

2025 Western Star 47X

Truck, diesel, 6x4, built in United States. Owner complaints on file from Jan 13, 2026 to Apr 25, 2026.

Recall campaigns covering this model year1192k vehicles or units across those campaigns
Owner complaints22.0 times the median 2025 truck
Severity index100.02025 trucks average 27.3
First 24 months2Complaints in its first two years
Complaints over time

Complaints about the 2025 Western Star 47X by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.5220262
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2025 Western Star 47X name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
1
Powertrain
1
Brakes
1
Wheels
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

11 recall campaigns cover the 2025 Western Star 47X

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2025 Western Star 47X
CampaignFiledSubjectComponentVehiclesRemedy
26V-079Feb 11, 2026Stud connecting the battery to the starter at the frame rail may have been incorrectly installed or may corrode, which can cause a short circuitElectrical system26,960Part replacement
25V-760Nov 4, 2025Axle clamp fasteners may be loose, which can result in a loss of vehicle controlSuspension18,783Repair or modification
25V-603Sep 11, 2025Tie rod castle nut and cotter pin may not be installed properly, which can result in a loss of vehicle steering controlSteering343Part replacement
25V-601Sep 11, 2025Brake caliper mounting bolts may loosen and detach, which can cause a loss of brake function and damage the tire and/or wheelBrakes402Part replacement
25V-326Jun 23, 2025Stud connecting the battery to the starter at the frame rail may have been incorrectly installed, which can cause a short circuitElectrical system22,271Part replacement
25V-187Mar 25, 2025Software error in the advanced signal and actuator module for the automatic emergency braking system may cause the brake lights to fail to illuminateLighting1,968Software update
24V-668Sep 10, 2024Brake lights may not illuminate when the brakes are automatically applied during an active brake assist (ABA) eventLighting16,890Software update
24V-571Aug 1, 2024Tie rod in the front axle may contain ball studs that have been incorrectly heat-treated, which can cause them to break, and result in tie rod failureSteering3,799Part replacement
24V-509Jul 3, 2024Tie rod assembly ball stud could have been improperly heat treated and can failSteering61Part replacement
24V-402Jun 4, 2024Front axle tie rod ball joint studs may crack and break, which can result in tie rod separationSteering541Part replacement
24V-393Jun 3, 2024Wheel hub fasteners may loosen and cause the wheel to detach, which can result in a loss of vehicle controlWheels285Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2025 Western Star 47X

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Apr 25, 2026Failure Feb 5, 2026Spring, TXPower train, Service brakes, WheelsFire

    URGENT SAFETY DEFECT - Repeated front hub overheating/fire risk (2025 Western Star 47x) I am submitting a formal safety complaint regarding my 2025 Western Star 47x The front wheel hubs have over heated to the point of failure on 6 separate occasions, resulting in a fire on two of those occasions. The issues have been documented with Freightliner and accompanied by photo/video evidence. Each incident required the vehicle to be towed to an authorized dealership, and repairs were performed under warranty. Despite these repeated repairs, the issue has not yet been resolved. The hubs are currently overheating again, indicating a persistent and unresolved defect. This is no longer a routine maintenance or warranty issue. This is an ongoing safety defect that presents a serious fire hazard and risk of injury, property damage, or loss of life. Key Concerns - - Six separate over heating and/or fire incidents involving the front hubs - Multiple warranty repairs with no permanent resolution - Recurrence of the same failure condition - Within days or weeks of warranty repair, the vehicles becomes unsafe to operate under normal working conditions due to over heating hubs, which break down the lubricating gear oil, furthering the problem, causing more heat with thinner oil, which eventually leaks onto the brakes, causing a fire. During the times where I was fortunate enough to catch it before a fire started, the fluid was so hot that it melted the plastic hub cap to the point of blowing up like a balloon before eventually rupturing. These instances were video documented

    NHTSA complaint 11733758
  2. Filed Jan 13, 2026Failure Dec 23, 2025East Syracuse, NYElectrical systemFire

    All lights started flickering while driving. Shut truck off, would not start, smoke came out from battery cable under hood.

    NHTSA complaint 11710624
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

205 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • FleetCom 1_X-Series HD Su Aug 28, 2026 · Other
    Fleet Communications for X-Series HD Front Suspension Threaded
  • CXA 08_26_X-Series HD Sus Aug 20, 2026 · Other
    CX Advocate for X-Series HD Front Suspension Threaded
  • CXA 08_26_Equalizer Beam Aug 20, 2026 · Other
    CX Advocate for Twin Steer Equalizer Beam Bushing Wear
  • WI26-009R Aug 6, 2026 · Other
    Revised Warranty Information letter for missing chamber caging bolts
  • CXA 07_25_F1011,F1015 Lbl Jul 17, 2026 · Other
    CX Advocate for Lost/Damaged Replacement F1011/F1015 Labels
  • TS-0013-00 Jul 22, 2026 · Other
    Truck Equipment Manufacturer Solution for PTO Mode Delay for Driving PTO
  • TSB-54-375-FTL Jul 10, 2026 · Service Bulletin/Repair Instructions
    Revised Technical Service Bulletin for Removing Odometer Pause Wiring Modifications
  • WI26-009 Jun 30, 2026 · Other
    Warranty Information letter for missing chamber caging bolts
  • CXA 06_26_Hood Jun 18, 2026 · Other
    CX Advocate for Hood Cracks
  • PB-47-900-WST Jun 1, 2026 · Service Bulletin/Repair Instructions
    Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals
  • TSB-26-007-WST May 28, 2026 · Service Bulletin/Repair Instructions
    Revised Technical Service Bulletin for DT12 OVX Transmission Refresh
  • CXA 05_26_Equalizer Beam May 21, 2026 · Other
    CX Advocate for Twin Steer Equalizer Beam Bushing Wear
  • WI26-008 May 20, 2026 · Other
    Warranty Information letter for Reman Parts Usage Policy Reminder
  • TS-0008-00 May 11, 2026 · Other
    Truck Equipment Manufacturer Solution for RSS with PTO Engagement
  • TSB-26-001-DDC Apr 17, 2026 · Service Bulletin/Repair Instructions
    Revised Technical Service Bulletin for DT12 Range Detent Diagnostic
  • FleetCom 1_Chassis Lean Apr 9, 2026 · Other
    Fleet Communications for Trucks arriving at dealers and body builders with chassis leans greater than 3/8 of an inch
  • PB-31-026-WST Apr 10, 2026 · Service Bulletin/Repair Instructions
    Parts Bulletin for Bumper and Rock Guard Part Numbers
  • MyCom_04102026-1 Apr 10, 2026 · Other
    My Communications for ConMet Quality Alert -- ABP 10045888 -- Seal Service Kit
  • TSB-26-001-DDC Sep 2, 2025 · Other
    Technical Service Bulletin for DT12 Range Detent Diagnostic
  • CXA 03_26_Surge Tank Mar 19, 2026 · Other
    CX Advocate for discolored coolant surge tanks (24CSA-20)
  • CXA 03_26_Crossmember Mar 19, 2026 · Other
    CX Advocate for crossmember steel replacement (TSB-31-019-WST)
  • CXA 03_26_ABS LA Fault Mar 19, 2026 · Other
    CX Advocate for 1810/02 ABS longitudinal acceleration fault (TSB-54-104-WST,TSB-54-379-FTL)
  • TSB-32-020-WST Oct 17, 2025 · Service Bulletin/Repair Instructions
    Technical Service Bulletin for TufTrac M12 Bolts
  • TSB-26-009-WST Jan 15, 2026 · Service Bulletin/Repair Instructions
    Technical Service Bulletin for Transmission shift stalk
  • TSB-54-104-WST Feb 18, 2026 · Service Bulletin/Repair Instructions
    Technical Service Bulletin for ESC warning lamp and ECU replacement
  • TitanX Extension Feb 4, 2026 · Warranty Program/Extension
    Standard Warranty Extension for vehicles with TitanX Radiators
  • FleetCom_ECU Faults Jan 12, 2026 · Other
    Fleet Communications for Intermittent Connections and ECU Fault Codes
  • TSB-26-006-WST Jan 30, 2026 · Service Bulletin/Repair Instructions
    Technical Service Bulletin for DT12 Excessive Wear
  • CXA_01_26_Trans Support Jan 15, 2026 · Other
    CX Advocate for Aftermarket Transmission Support
  • FleetCom_Heater Core Dec 11, 2025 · Other
    Fleet Communications for Heater Core Plugging
  • FleetCom_ECU Faults Dec 11, 2025 · Other
    Fleet Communications for Corrosion Protecton/Glyptal Application
  • FleetCom_ECP Module Dec 11, 2025 · Other
    Fleet Communications for ECP (Electronic Control Pneumatic) Module Water Ingress
  • FleetCom_TCM Clutch Dec 11, 2025 · Other
    Fleet Communications for TCM Fault 520970/7 – Clutch Unable to Open Fully
  • SS 781-WST Dec 9, 2025 · Other
    Revised Service Solution for Western Star vehicles with excessive water intrusion into the air system
  • TSB54-101-WST Dec 1, 2025 · Service Bulletin/Repair Instructions
    Technical Service Bulletin Low Coolant Sensor
  • FleetCom_Chassis Lean Nov 20, 2025 · Other
    Fleet Communications for Trucks arriving at dealers and body builders with chassis leans greater than 3/8 of an inch
  • FleetCom_Clutch Nov 20, 2025 · Other
    Fleet Communications for New AMTcc - DTC 520970/7: Clutch Unable to Open Sufficiently
  • FleetCom_Low Coolant Nov 19, 2025 · Other
    Fleet Communications for Low Coolant Sensor
  • TSB31-019-WST Nov 25, 2025 · Service Bulletin/Repair Instructions
    Technical Service Bulletin for Replacing the One-Piece Aluminum Crossmember with a Steel Five-Piece Crossmember
  • CXA 11_25_X-Series HD Sus Nov 20, 2025 · Other
    CX Advocate for X-Series HD Front Suspension Threaded
  • CXA 11_25_Tech Questions Nov 20, 2025 · Other
    CX Advocate for Questions/Issues Raised
  • CXA 11_25_ECU Faults Nov 20, 2025 · Other
    CX Advocate for Intermittent Connections and ECU Fault Codes
  • CXA 11_25_ECP Modules Nov 20, 2025 · Other
    CX Advocate for ECP (Electronic Control Pneumatic) Modules, possible water ingress
  • CXA 11_25_AMTcc DTC Nov 20, 2025 · Other
    CX Advocate for New AMTcc - DTC 520970/7: Clutch Unable to Open Sufficiently
  • F1015-DLR LTR Nov 14, 2025 · Emissions
    Revised Emissions Recall for VECI Label Emissions Recall
  • ICI25-026 Nov 14, 2025 · Other
    Important Campaign Information for F1011 & F1015 Campaigns Revised
  • F1015-Bulletin Nov 14, 2025 · Emissions
    Revised Emissions Recall for VECI Label Emissions Recall
  • CXA 10_25_Discolored Cool Oct 16, 2025 · Other
    CX Advocate for Plastic Opaque Surge Tank Staining
  • CXA 10_25_Air Dryer Purge Oct 16, 2025 · Other
    CX Advocate for Experiencing Excessive Purging from Air Dryer
  • SS775-WST Oct 21, 2025 · Other
    Service Solution for X-Series Western Star Vehicles, SSL and SSR Non-Functional
  • SS3162-FTL Oct 21, 2025 · Other
    Service Solution for M2 Plus, 108,114SD Plus and New Cascadia Vehicles, SSL and SSR Non-Functional
  • CXA_10_25_Tech Questions Oct 16, 2025 · Other
    CX Advocate for technical questions/issues raised
  • CXA_10_25_Odometer Pause Oct 16, 2025 · Other
    CX Advocate for Removing Odometer Pause Wiring Modifications (TSB-54-375-FTL, TSB-54-100-WST)
  • CXA_10_25_Low Coolant Oct 16, 2025 · Other
    CX Advocate for P4, WST X-Series, DD Engines Low/Critical Low Coolant Warnings
  • CXA_10_25_J1939 Comm Oct 16, 2025 · Other
    CX advocate for WST X-Series J1939 Communication Errors with Cummins Engines
  • CXA_10_25_Conmet Oil Pan Oct 16, 2025 · Other
    CX Advocate for ConMet Oil Pan Insert Additional Issues
  • CXA_10_25_Chassis Lean Oct 16, 2025 · Other
    CX Advocate for Trucks arriving at dealers and body builders with chassis leans greater than 3/8 of an inch
  • ICI23-018R5 Sep 25, 2025 · Other
    Important Campaign Information letter for (Revised) Love’s Travel Stops Authorized Campaign Program
  • CXA_9_25_Tech Questions Sep 18, 2025 · Other
    CX Advocate for technical questions/issues raised
  • CXA_9_25_SF715 Sep 18, 2025 · Other
    CX Advocate for SF715 Stalk Switch Left and Right Inoperative
Source: NHTSA manufacturer communications files.