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Model year

2018 Western Star 4800

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (0)Complaints (0)Investigations (0)Bulletins (148)
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2018 Western Star 4800 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2018 Western Star 4800

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2018 Western Star 4800

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    148 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • VSWP Customer Letter May 21, 2024 · Other
      Customer letter regarding variable speed water pump.
    • CALWS83-001REV Dec 9, 2021 · Service Bulletin/Repair Instructions
      HVAC Actuator Wiring Harness. Revision History: Service kit part number changed from RDH RD5 17147 0 to WWS RD-3-9069-0 on 12/9/21. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped wi…
    • ICI21-030 Oct 18, 2021 · Service Bulletin/Repair Instructions
      SF626 Western Star Window Replacement Inspection Notification. This letter is to inform you that Field Service Campaign SF626 Western Star Window Replacement Inspection Notification campaign was released.
    • CALWS83-001 Sep 10, 2021 · Service Bulletin/Repair Instructions
      Customer Advisory Letter for HVAC Actuator Wiring Harness. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion …
    • SS1033094 May 12, 2017 · Service Bulletin/Repair Instructions
      Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
    • TechTalk566647 May 3, 2021 · Service Bulletin/Repair Instructions
      Tech Talk Discussion 121-8861-005 3 Compartment air tank with one way internal check valve
    • WSTCAE180-2020 Oct 13, 2020 · Service Bulletin/Repair Instructions
      Portland Truck Plant Paint Changes
    • WSTCAE165-2018 May 4, 2018 · Service Bulletin/Repair Instructions
      Certain Stamped Spider Drum Brakes Replaced by Cast Spider Drum Brakes on Steer Axles
    • TechTalk12369K Apr 1, 2021 · Service Bulletin/Repair Instructions
      Tech Talk discussion on a burned cab.
    • WP60-100 Mar 10, 2021 · Service Bulletin/Repair Instructions
      Updated Western Star Parts Technical Bulletin for Universal Design Floor Mats. This bulletin replaces the version dated February 12, 2021. Information about parts notes in the Paragon system have been added and the trimming instructions are revised. Univers…
    • SBW54-057 Oct 27, 2020 · Service Bulletin/Repair Instructions
      Western Star Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved t…
    • sbw54065 Aug 1, 2017 · Service Bulletin/Repair Instructions
      sbw54065 GHG17 Heavy Duty Engine Platform Vehicle Dash Oil Pressure Guage
    • 21OEM-06 Feb 19, 2021 · Service Bulletin/Repair Instructions
      Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest …
    • WP60-100 Feb 12, 2021 · Service Bulletin/Repair Instructions
      Western Star Parts Technical Bulletin for Universal Design Floor Mats. Universal floor mat designs fit multiple cab configurations and may require trimming. Trim lines displaying size options are scored into the pad side of the mat; use an existing floor ma…
    • ICI21-003 Feb 15, 2021 · Service Bulletin/Repair Instructions
      Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers a…
    • 21TS-03 Jan 25, 2021 · Service Bulletin/Repair Instructions
      Technical Service Letter for GHG17 1-Box Inlet and Outlet Exhaust Clamps. There is a short supply of exhaust clamps, part number DDE A6809950502, used as inlet and outlet exhaust clamps on GHG17 heavy duty engines (DD13, DD15 and DD16) with a 1-Box aftertre…
    • WI21-003 Jan 25, 2021 · Service Bulletin/Repair Instructions
      Warranty Information Letter for Detroit Bearing Failures - Standard Diagnostic Times. DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has t…
    • SBW35-018 Dec 17, 2020 · Service Bulletin/Repair Instructions
      Western Star Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O…
    • WP20-018R Dec 8, 2020 · Service Bulletin/Repair Instructions
      Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Re…
    • WP20-018 Dec 7, 2020 · Service Bulletin/Repair Instructions
      Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot pa…
    • 18SP736 Sep 30, 2020 · Service Bulletin/Repair Instructions
      Detroit Diesel Special Publication informing about Heavy Duty Friction Style Belt Tensioner Kit. This heavy duty friction style belt tensioner kit contains the belt tensioner and two M10 bolts to correctly pin the friction style belt tensioner. The M10x80mm…
    • 20TS-03REV2 Sep 29, 2020 · Service Bulletin/Repair Instructions
      Revised Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change. A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform. The revision includes additional information on retrofit and servic…
    • TechTalk7679 Sep 15, 2020 · Service Bulletin/Repair Instructions
      Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
    • TechTalk4725 Sep 22, 2020 · Service Bulletin/Repair Instructions
      Tech Talk discussion about power steering fluid.
    • D20M9 Sep 1, 2020 · Service Bulletin/Repair Instructions
      Detroit Diesel Field Service Campaign for Engine Emission Label Replacement. Certain DETROIT heavy-duty engines installed in various applications will require reprogramming and engine emission label replacement.
    • ICI20-022R Aug 11, 2020 · Service Bulletin/Repair Instructions
      Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built …
    • ICI20-022 Aug 3, 2020 · Service Bulletin/Repair Instructions
      Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customerÃÂâÃÂÃÂÃÂÙs location to perform a recall or field service campaign.
    • WI20-014 Aug 3, 2020 · Service Bulletin/Repair Instructions
      Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize proce…
    • WI20-012 Aug 3, 2020 · Service Bulletin/Repair Instructions
      Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
    • 20TS-05 Jul 27, 2020 · Service Bulletin/Repair Instructions
      Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility. Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or ca…
    • 20OEM-05 Jul 27, 2020 · Service Bulletin/Repair Instructions
      OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
    • 20CSA-10 Jul 27, 2020 · Service Bulletin/Repair Instructions
      Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLinkÃÂÃÂÃÂî 8.12 Standard and Professional is available to download from the Detroit Diesel server.
    • TS1033768 Aug 13, 2018 · Service Bulletin/Repair Instructions
      Training Solution for Western Star Front Brake Squeal - Burnishing Procedure. The brake burnishing procedure can be used to help reduce brake related noise or imbalance concerns which may occur in the field.
    • 20CSA-09 Jul 23, 2020 · Service Bulletin/Repair Instructions
      Customer Service Announcement for DiagnosticLink Software Update Reminder. Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete progr…
    • SBW60-027 Jul 13, 2020 · Service Bulletin/Repair Instructions
      Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting proce…
    • TS1033014 Mar 9, 2017 · Service Bulletin/Repair Instructions
      Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines. Occasionally we see trucks come in with fuel leaking from the high pressure fuel pump weep hole. This is NOT a defect in the pump and further diagnostics …
    • SBW31-016 Jul 28, 2020 · Service Bulletin/Repair Instructions
      Western Star Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension bogie cr…
    • 20CSA-08 Jun 10, 2020 · Service Bulletin/Repair Instructions
      Customer Service Announcement for Release of DiagnosticLink 8.12. On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at…
    • 20TS-03REV Jun 25, 2020 · Service Bulletin/Repair Instructions
      Revised Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change. A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform.
    • 20TS-03 May 22, 2020 · Service Bulletin/Repair Instructions
      Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change. A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform.
    • SBW72-008REV May 22, 2020 · Service Bulletin/Repair Instructions
      Service Bulletin for Window Regulator Retrofit. The bulletin dated December 4, 2019 has been revised to include 4800 Models. Beginning 04/01/2019 Western Star cab doors were updated to a new style regulator and window. When replacing an older style regulato…
    • WI20-008 Apr 27, 2020 · Service Bulletin/Repair Instructions
      Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeT…
    • WP20-007 Apr 23, 2020 · Service Bulletin/Repair Instructions
      Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be…
    • WP20-006 Apr 23, 2020 · Service Bulletin/Repair Instructions
      Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Author…
    • WP20-005 Apr 22, 2020 · Service Bulletin/Repair Instructions
      Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Part…
    • WI20-004 Apr 21, 2020 · Service Bulletin/Repair Instructions
      Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.
    • 20CSA-04 Mar 20, 2020 · Service Bulletin/Repair Instructions
      Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink® 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
    • 03.2020 Campaign Mar 17, 2020 · Service Bulletin/Repair Instructions
      Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers.
    • WP20-002 Mar 17, 2020 · Service Bulletin/Repair Instructions
      Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before …
    • 02.2020 Campaign Mar 4, 2020 · Service Bulletin/Repair Instructions
      Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
    • SS1034179 Feb 19, 2020 · Service Bulletin/Repair Instructions
      Service Solution on Western Star speedometers. For certain speedometers the speedometer may drop out or the odometer may reset to zero.
    • SBW54-061 Feb 14, 2020 · Service Bulletin/Repair Instructions
      Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
    • 20CSA-01 Jan 31, 2020 · Service Bulletin/Repair Instructions
      Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change t…
    • SS1034615 Jan 21, 2020 · Service Bulletin/Repair Instructions
      Service Solution for Western Star Velvac Door Mirror Seal Curling. The rubber that is rolling back is actually a rubber tape. Originally, the mirrors did not have this tape. Velvac added the tape to address some whistling complaints from customers.
    • SS1034621 Jan 20, 2020 · Service Bulletin/Repair Instructions
      Service Solution for Western Star vehicles equipped with Hendrickson AIRTEK Axles experiencing a Harsh Ride.
    • SBW83-020 Jan 16, 2020 · Service Bulletin/Repair Instructions
      Service Bulletin on A/C System Receiver-Drier Replacement Guidelines.
    • 17TS-12REV Jan 2, 2020 · Service Bulletin/Repair Instructions
      Technical Service Letter for GHG17 Heavy Duty Engine Platform 1-BOX Aftertreatment System (ATS) Wire Harness experiencing chaffing caused by vibration and dirt collecting in the harness conduit.
    • WI19-022 Jan 2, 2020 · Service Bulletin/Repair Instructions
      Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
    • SS1034577 Dec 2, 2019 · Service Bulletin/Repair Instructions
      Service Solution to address WST Cab drone / vibration / tapping Under acceleration for vehicles w/Eaton Manual Trans.
    • D19R5 Nov 20, 2019 · Service Bulletin/Repair Instructions
      Updated Recall Safety Bulletin for vehicles in Australia and New Zealand with DD15 engines regarding high pressure fuel lines. Language was clarified that this only applies to Australia and New Zealand.
    Source: NHTSA manufacturer communications files.
    About service bulletins