Complaints over time
Complaints about the 2027 Western Star 49X by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2027 Western Star 49X
Truck, diesel, 8x4, built in Mexico. Owner complaints on file from Sep 29, 2026 to Sep 29, 2026.
Recall campaigns covering this model year127k vehicles or units across those campaigns
Owner complaints1Not enough peers on file
Severity index100.02027 trucks average 100.0
First 24 monthsOpenWindow has not closed yet
Components
100% of complaints about the 2027 Western Star 49X name steering
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2027 Western Star 49X
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-079 | Feb 11, 2026 | Stud connecting the battery to the starter at the frame rail may have been incorrectly installed or may corrode, which can cause a short circuit | Electrical system | 26,960 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2027 Western Star 49X
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Sep 29, 2026Failure Sep 18, 2026Hemet, CASteeringCrash1 injured
Steering wheel detached completely off the steering bar. Couldn’t control vehicle and got into an accident
NHTSA complaint 11767837
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
18 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- TS-0004-00 Aug 4, 2026 · Other
Truck Equipment Manufacturer Solution for Odometer Pause & PTO Mode Delay with Customer Installed SSPTO & Controls - FleetCom 1_TransOil Cool Aug 28, 2026 · Other
Fleet Communications for eAxle Breather Hose Relocation to Reduce Water Intrusion Risk - CXA 08_26_TransOil Cooler Aug 20, 2026 · Other
CX Advocate for Transmission Oil Cooler Lines Rubbing - CXA 08_26_Equalizer Beam Aug 20, 2026 · Other
CX Advocate for Twin Steer Equalizer Beam Bushing Wear - WI26-009R Aug 6, 2026 · Other
Revised Warranty Information letter for missing chamber caging bolts - CAL FTL 54-044 Jul 30, 2026 · Other
Customer Advisory Letter for Bosch Common Telematics Platform (CTP) – Connectivity Service Disablement Until CTP Replacement - TS-0013-00 Jul 22, 2026 · Other
Truck Equipment Manufacturer Solution for PTO Mode Delay for Driving PTO - WI26-009 Jun 30, 2026 · Other
Warranty Information letter for missing chamber caging bolts - CXA 06_26_Hood Jun 18, 2026 · Other
CX Advocate for Hood Cracks - PB-47-900-WST Jun 1, 2026 · Service Bulletin/Repair Instructions
Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals - CXA 05_26_TransOil Cooler May 21, 2026 · Other
CX Advocate for Transmission Oil Cooler Lines Rubbing APU Coolant Lines - CXA 05_26_Equalizer Beam May 21, 2026 · Other
CX Advocate for Twin Steer Equalizer Beam Bushing Wear - WI26-008 May 20, 2026 · Other
Warranty Information letter for Reman Parts Usage Policy Reminder - FAB-QuickFIt Lighting May 8, 2026 · Other
Features and Benefits for QuickFit Lighting Extension - X series -Western Star - TS-0008-00 May 11, 2026 · Other
Truck Equipment Manufacturer Solution for RSS with PTO Engagement - PB-31-026-WST Apr 10, 2026 · Service Bulletin/Repair Instructions
Parts Bulletin for Bumper and Rock Guard Part Numbers - MyCom_04102026-1 Apr 10, 2026 · Other
My Communications for ConMet Quality Alert -- ABP 10045888 -- Seal Service Kit - MyCom_03182026-2 Mar 18, 2026 · Other
My Communications for Air Dryer Location Update for Western Star X-Series
Source: NHTSA manufacturer communications files.