AutoStatsIQ
Data through Oct 2026
Model year

2023 Western Star 6900

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (2)Complaints (0)Investigations (0)Bulletins (23)
Recall campaigns covering this model year2185 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2023 Western Star 6900 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2023 Western Star 6900

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 Western Star 6900
CampaignFiledSubjectComponentVehiclesRemedy
24V-013Jan 10, 2024Defect in the inversion valve may delay park brake engagement, which could allow the vehicle to move unintentionallyBrakes149Part replacement
22V-722Sep 28, 2022Tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separateSteering36Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2023 Western Star 6900

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    23 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • PB-47-900-WST Jun 1, 2026 · Service Bulletin/Repair Instructions
      Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals
    • CXA_10_25_Conmet Oil Pan Oct 16, 2025 · Other
      CX Advocate for ConMet Oil Pan Insert Additional Issues
    • PB33-005-WST Jun 19, 2025 · Service Bulletin/Repair Instructions
      Parts Bulletin for Tie Rod Assembly Part Breakdown
    • WI24-019 Nov 11, 2024 · Warranty Program/Extension
      Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
    • CXA 10_17_Incorrect VIN Oct 17, 2024 · Other
      CX Advocate for eCascadia incorrect VIN (SF692)
    • SF679-DLR LTR Oct 1, 2024 · Service Campaign
      Revised Field Service Campaign for Virtual Technician Module. 2nd REVISION:Certain vehicles in Group B with Cummins engines have been reassigned to the newly created Group E. The Parts table has been updated to include the mounting bracket and fasteners req…
    • SS1023366-Detroit Oct 1, 2024 · Other
      Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
    • SF679-Bulletin Oct 1, 2024 · Service Campaign
      Revised Field Service Campaign for Virtual Technician Module. 2nd REVISION:Certain vehicles in Group B with Cummins engines have been reassigned to the newly created Group E. The Parts table has been updated to include the mounting bracket and fasteners req…
    • ICI24-036 Oct 1, 2024 · Other
      Important Campaign Information letter for SF679 – Revised Bulletin.
    • SF692-OWN LTR Sep 11, 2024 · Service Campaign
      Field Service Campaign for VIN Certification Labels
    • SF692-DLR LTR Sep 11, 2024 · Service Campaign
      Field Service Campaign for VIN Certification Labels
    • SS1023366-Detroit Sep 16, 2024 · Other
      Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
    • SF692-Bulletin Sep 11, 2024 · Service Campaign
      Field Service Campaign for VIN Certification Labels
    • CXA 8_24_Conmet Oil Pan Aug 15, 2024 · Other
      CX Advocate for ConMet Oil Pan Insert Additional Failures
    • CXA 8_24_AutoElevate Disa Aug 15, 2024 · Other
      CX Advocate for AutoElevate Disablement Gen5 Engines
    • CXA 8_24_AutoElevate and Aug 15, 2024 · Other
      CX Advocate for benefits of Autoelevate and hydrocarbon faults
    • CXA 7_24_Conmet Oil Pan Jul 18, 2024 · Other
      CX Advocate for ConMet Oil Pan Insert Additional Failures
    • CXA 7_24_AutoElevate Disa Jul 18, 2024 · Other
      CX Advocate for AutoElevate Disablement Gen5 Engines
    • CXA 06_24_Clutch Bolts Jun 21, 2024 · Other
      CX Advocate communication for clutch bolts
    • SS3144-FTL Apr 25, 2024 · Service Bulletin/Repair Instructions
      Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
    • SF679 Feb 2, 2024 · Service Bulletin/Repair Instructions
      Revised Field Service Campaign for Virtual Technician Module. REVISION: The parts table has been updated.
    • ICI24-004 Feb 2, 2024 · Service Bulletin/Repair Instructions
      Important Campaign Information letter for SF679 Bulletin Revision. REVISION: The parts table has been updated.
    • SF679 Jan 26, 2024 · Service Bulletin/Repair Instructions
      Field Service Campaign for Virtual Technician Module
    Source: NHTSA manufacturer communications files.
    About service bulletins