Complaints over time
Complaints about the 2004 Western Alpine peaked in 2009, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2004 Western Alpine
Trailer, Not Applicable, built in United States. Owner complaints on file from May 14, 2004 to May 27, 2009.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints31.5 times the median 2004 trailer
Severity index0.02004 trailers average 5.4
First 24 months1Complaints in its first two years
Components
67% of complaints about the 2004 Western Alpine name steering
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2004 Western Alpine
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2004 Western Alpine
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed May 27, 2009Failure May 20, 200923,880 milesSalinas, CASteering
TL*THE CONTACT OWNS A 2004 WESTERN ALPINE COACH RV. WHEN THE CONTACT TURNED THE STEERING WHEEL, THE A BRACKET BENT. THE STEERING COLUMN WAS MOUNTED TO THE A BRACKET, WHICH WAS NOT SUPPOSED TO BEND. HE ASSUMED THAT THE BRACKET COULD BREAK WHEN IT BENT. THE CONTACT STATED THAT THIS IS AN ONGOING FAILURE WITH HIS VEHICLE AND WILL NEED TO BE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 23,880. UPDATED 06/11/09. *LJ UPDATED 06/11/09.*JB
NHTSA complaint 10270120 - Filed May 8, 2009Failure May 7, 200936,000 milesLivingston, TXSteering
THE STEERING BRACKET ON MY 2004 ALPINE MOTOR HOME CRACKED AND I HAD IR REPLACED WITH ANEW ONE THAT WAS REINFORCED. THIS IS A WIDE SPREAD PROBLEM & I'M NOT SURE WHAT I DID HAS MADE MY MOTOR HOME COMPLETELY SAFE. *TR
NHTSA complaint 10268235 - Filed May 14, 2004Failure Feb 13, 2004LOS Gatos, CAService brakes, Antilock/traction control/electronic limited slip
"SERVICE BRAKE" LIGHT ON WITH IMPROPER BRAKING SINCE DELIVERY DAY. HAD TAKEN IN TO AUTHORIZED DEALERS ON 4 SEPARATE OCCASIONS. NONE OF THE ATTEMPSTS WERE SUCCESSFUL. ONE DEALER SAID THE VEHICLE IS UNSAFE TO DRIVE AND BRAKES MAY FAIL AND MADE ME SIGN A RELEASE TO TAKE THE VEHICLE FROM THE SHOP AFTER THE UNSUCCESFUL REPAIR ATTEMPT.*AK
NHTSA complaint 10072641
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.