Complaints over time
Complaints about the 2007 Western Alpine peaked in 2009, with 8 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2007 Western Alpine
Trailer, Not Applicable, built in United States. Owner complaints on file from Nov 26, 2007 to Jul 6, 2009.
Recall campaigns covering this model year2143 vehicles or units across those campaigns
Owner complaints99.0 times the median 2007 trailer
Severity index0.02007 trailers average 8.9
First 24 months1Complaints in its first two years
Components
89% of complaints about the 2007 Western Alpine name steering
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2007 Western Alpine
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 08V-005 | Jan 9, 2008 | On certain motor homes equipped with atwood sealed burner ranges, the range and slide-in burner tubes leading from the gas manifold to the burner… | Equipment | 85 | Part replacement |
| 07V-313 | Jul 20, 2007 | On certain motor homes built with cummins isl cm850 diesel engines, the connecting rod contains a machining defect in the wrist pin bushing of the… | Engine and cooling | 58 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2007 Western Alpine
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
9 complaints on file, page 1 of 1.
- Filed Jul 6, 2009Failure Jun 1, 20069,700 milesReno, NESteering
FAILURE: STEEL BRACKET CONNECTING POWER STEERING GEAR TO THE VEHICLES FRAME BENDS EXCESSIVELY WHENEVER OPERATING THE STEERING. OCCURENCE: WHENEVER VEHICLE IS OPERATED. CORRECTION: NONE AT THIS TIME. *TR
NHTSA complaint 10275854 - Filed May 21, 2009Failure Dec 5, 200812,279 milesLAS Vegas, NVSteering
I HAD PROBLEMS WITH MY RV, A LOOSENESS IN THE STEERING, THE STEERING WHEEL CENTER POSITION KEPT CHANGING POSITION AND MOVEMENT IN THE WIND. WHEN I TOOK MY RV IN TO A SHOP FOR ALIGNMENT AND CHECK FOR THESE PROBLEMS, THEY FOUND THE STEERING BOX MOUNTING BRACKET FLEXED AN UNSAFE AMOUNT AND A SMALL CRACK HAD ALREADY FORMED ON THE REAR UPPER PORTION. I TOOK IT TO A TRUCK REPAIR, WE FOUND THAT THE INTERNAL BRACE FOR THE MOUNTING BRACKET WAS NOT WELDED EVERY WHERE IT SHOULD BE. THEY WELDED THE INTERNAL BRACE AND THE CRACK AND AN ADDITIONAL BRACE INSTALLED. *TR
NHTSA complaint 10269659 - Filed May 18, 2009Failure May 18, 2009Chatsworth, CASteering
THE BRACKET SUPPORTING THE STEERING BOX SHOWS SIGNIFICANT FLEX WHEN THE STEERING WHEEL IS TURNED. I AM AFRAID THAT CRACKING AND SUBSEQUENT FRACTURE WILL EVENTUALLY OCCUR. *TR
NHTSA complaint 10269273 - Filed May 17, 2009Failure May 17, 200911,450 milesWildwood, MOSteering
FAILURE: STEEL BRACKET CONNECTING THE POWER STEERING GEAR TO THE VEHICLE'S FRAME BENDS EXCESSIVELY WHENEVER STEERING. THIS OCCURS WHENEVER THE VEHICLE IS OPERATED. NO CORRECTION HAS BEEN MADE AT THIS TIME AS THE MANUFACTURER IS NO LONGER IN BUSINESS. *TR
NHTSA complaint 10268968 - Filed May 16, 2009Failure May 16, 20099,615 milesTangent, ORSteering
STEERING BRACKET FLEX. *TR
NHTSA complaint 10268907 - Filed May 15, 2009Failure May 11, 2009Welches, ORSteering
FAILURE: STEEL MOUNTING BRACKET CONNECTING POWER STEERING GEAR TO THE VEHICLE'S FRAME BENDS EXCESSIVELY WHENEVER OPERATING THE STEERING. OCCURRENCE: WHENEVER VEHICLE IS OPERATED. CORRECTION: NONE AT THIS TIME. *TR
NHTSA complaint 10268876 - Filed May 11, 2009Failure May 11, 200925,400 milesLAS Vegas, NVSteering
WESTERN RV INSTALLED AN INADEQUATE BRACKET THAT HOLDS THE STEERING BOX IN OUR 2007 ALPINE MOTOR COACH. IT IS THE OPINION OF SERVICE TECH'S THAT THIS BRACKET WILL FAIL AFTER A PERIOD OF TIME DUE TO STRESS FRACTURES, POSING A SIGNIFICANT SAFETY HAZARD. *TR
NHTSA complaint 10268444 - Filed May 5, 2009Failure May 1, 200922,000 milesBend, ORSteering
WE HAVE DISCOVERED A VERY SERIOUS AND DANGEROUS CONDITION THAT PERTAINS TO ALL LATE MODEL ALPINE COACH MOTORHOMES, MANUFACTURED BY WESTERN RV OF YAKIMA WASHINGTON. THE MANUFACTURER IS ONE OF MANY THAT IS NOW OUT OF BUSINESS, SO A RECALL THROUGH ORDINARY CHANNELS WOULD NOT BE POSSIBLE. HOWEVER THE PROBLEM AFFECTS AN INADEQUATE MOUNTING BRACKET FOR THE STEERING BOX THAT RESULTS IN SEVERE SWAY AND STRESS ON THE MOUNTING BRACKET. WE HAVE BOTH VIDEO EXAMPLES, AND EMAIL REPORTS FROM MANY ALPINE OWNERS THAT SUBSTANTIATE THE SCOPE AND SEVERITY OF THE PROBLEM. APPARENTLY NO ONE IS FAMILIAR WITH THE PROCESS OF PRESENTING THIS ISSUE FOR YOUR CONSIDERATION, AND I AM DOING SO WITH THIS SUBMISSION. THIS HAS NOT TO DATE RESULTED, TO MY KNOWLEDGE, OF AN ACTUAL ACCIDENT OR DAMAGE TO LIFE OR PROPERTY. BUT IT IS ONLY A MATTER OF TIME BEFORE THIS IS LIKELY TO OCCUR, ABSENT YOUR INTERVENTION INTO THIS SITUATION. BY WAY OF BACKGROUND, I AM A FORMER CORPORATE ATTORNEY, AND A FORMER EXECUTIVE DIRECTOR OF THE AMERICAN BAR ASSOCIATION. I'M CERTAIN YOU RECEIVE MANY UNMERITORIOUS REPORTS OF SAFETY ISSUES, BUT I WOULD LIKE TO ASSURE YOU THIS DEFINITELY DESERVES YOU FURTHER CONSIDERATION. IF YOU CAN ADVISE WHERE I CAN SEND DOCUMENTED EVIDENCE OF THIS PROBLEM (LIKELY AFFECTING SOME HUNDREDS OF MOTORHOMES), I WOULD APPRECIATE THE OPPORTUNITY TO DO SO. THIS WOULD SEEM TO BE RIGHT ON TARGET WITH YOUR RECENTLY ANNOUNCED CAMPAIGN TO ADDRESS SAFETY ISSUES INVOLVING MOTORHOMES. YOUR GUIDANCE WOULD BE APPRECIATED. TOM GONSER *TR
NHTSA complaint 10267793 - Filed Nov 26, 2007Failure Jun 25, 2007Caron City, NVUnknown or other
THE SOLD US A 5TH WHEEL, AND SAID IT WAS A 2008 AND IT WAS MADE IN 06' TO BE A 07' THEY SOLD IT AS A 08' IT IS REALLY A 07', THEY DO NOT HAVE ANY 08' AS OF TODAY NOV. 25TH, 2007 . THEY ARE TRYING TO MAKE US OUT TO SELLING US A 08', THEY LIED AND CHANGED THE VIN # ON OUR 5TH WHEEL, THE SHOP MANAGER GAVE ME A DIFFERENT VIN# IT WAS ON THE TRAILER IN THE BEGINNING, THEN THEY CHANGED IT AND TOOK US FOR A LARGE AMOUNT OF CASH, AND STILL PAYING ON IT TOO. *TR
NHTSA complaint 10209951
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.