VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THESE VEHICLES MAY HAVE A MIS-ASSEMBLED OR INCORRECTLY MANUFACTURED NUT THAT ATTACHES THE STEERING WHEEL ASSEMBLY TO THE STEERING COLUMN. THE NUT COULD BE UPSIDE DOWN IN THE STEERING WHEEL ASSEMBLY, WHICH COULD OVERSTRESS THE STEERING COLUMN SHAFT WHEN THE NUT IS TIGHTENED. IN ADDITION, SOME OF THE NUTS MAY HAVE BEEN CRACKED DURING MANUFACTURE RESULTING IN THE NUT FRACTURING WHEN IT IS TIGHTENED DURING VEHICLE ASSEMBLY.
EITHER OF THESE CONDITIONS CAN LEAD TO THE STEERING WHEEL BECOMING LOOSE OR SEPARATING FROM THE STEERING COLUMN, RESULTING IN LOSS OF STEERING CONTROL.
DEALERS WILL INSPECT AND REPLACE THE STEERING WHEEL RETENTION ARMATURE AND, IF NECESSARY, THE STEERING COLUMN TO CORRECT THIS CONDITION.
OWNER NOTIFICATION BEGAN SEPTEMBER 6, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).