VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH TRW 20-EDL BALL-SOCKET ASSEMBLIES. CERTAIN OF THE BALL-SOCKET BEARINGS HAVE A BELOW SPECIFICATION CASE DEPTH AND/OR HARDNESS WHICH CAN LEAD TO PREMATURE WEAR OUT OF THE SOCKET. THESE BEARINGS WERE PRODUCED BETWEEN JULY 5 AND OCTOBER 3, 1999.
IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE PARTIAL CONTROL OF THE RIGHT FRONT WHEEL, POSSIBLY RESULTING IN A VEHICLE CRASH.
DEALERS WILL REPLACE THE BALL-SOCKET ASSEMBLIES.
OWNER NOTIFICATION BEGAN NOVEMBER 8, 2000.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WESTERN STAR AT 1-250-860-3319. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).