Campaign 97V-075

Vehicle description: conventional trucks and truck/tractors equipped with a firewall adapter plate for the steering shaft boot

View NHTSA filingAll Western Star Trucks campaigns
Defect summary

VEHICLE DESCRIPTION: CONVENTIONAL TRUCKS AND TRUCK/TRACTORS EQUIPPED WITH A FIREWALL ADAPTER PLATE FOR THE STEERING SHAFT BOOT. INSUFFICIENT CLEARANCE BETWEEN THE TOP OF THE STEERING SHAFT AND THE TOP OF THE OPENING IN THE ADAPTER PLATE CAN CAUSE THE STEERING SHAFT TO CONTACT THE TOP OF THE FIREWALL ADAPTER OPENING WEARING A GROOVE IN THE STEERING SHAFT. IF THE GROOVE IS ALLOWED TO WEAR DEEP ENOUGH, THE SHAFT CAN FAIL.

Consequence

IF THE STEERING SHAFT FAILS, STEERING CONTROL WILL BE LOST INCREASING THE RISK OF A VEHICLE CRASH.

Remedy

DEALERS WILL REPLACE THE FIREWALL ADAPTER PLATE ON THE AFFECTED VEHICLES.

Notes

OWNER NOTIFICATION:OWNER NOTIFICATION IS EXPECTED TO BEGIN MAY 20, 1997.NOTE:OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WESTERN STAR AT 1-250-660-3319.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-800-424-9393.

Source: NHTSA ODI recalls file, campaign 97V075000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about steering on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 97V-075
MakeModelModel yearsComplaints on this component
Western StarConstellation1995 to 19970
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.