Campaign 00V-387-002

Vehicle description: sport utility vehicles

View NHTSA filingAll Ford campaigns
Defect summary

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE WINDSHIELD WIPER LINKAGE CAN DISENGAGE DUE TO A BROKEN BALL SOCKET.

Consequence

THIS CONDITION WILL LIKELY RESULT IN SUDDEN AND COMPLETE LOSS OF THE WINDSHIELD WIPER FUNCTION, OR OF THE WIPER FUNCTION ON THE DRIVER SIDE ONLY, INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE WIPER MODULE.

Notes

OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING DECEMBER 2000.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Source: NHTSA ODI recalls file, campaign 00V387002. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about visibility and wipers on these vehicles: 36, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 00V-387-002
MakeModelModel yearsComplaints on this component
FordEscape200136
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.