Campaign 02V-325

On certain low floor 29', 35' and 40' buses, the engine compartment insulation could fatigue and sag, potentially touching the turbocharger

Defect summary

ON CERTAIN LOW FLOOR 29', 35' AND 40' BUSES, THE ENGINE COMPARTMENT INSULATION COULD FATIGUE AND SAG, POTENTIALLY TOUCHING THE TURBOCHARGER.

Consequence

THIS COULD POTENTIALLY LEAD TO A VEHICLE FIRE.

Remedy

GILLIG IS PROVIDING THE OWNERS WITH NEW INSULATION AND INSTALLATION PROCEDURES. THE NEW INSULATION IS TO BE INSTALLED ON THE INSIDE SIDE SURFACE OF THE ACCESS HATCH AND A MECHANICAL RETAINING STRIP TO SUPPORT THE ADJACENT INSULATION. THE RETAINING STRIP IS ATTACHED WITH NUTS AND BOLTS. OWNER NOTIFICATION BEGAN DECEMBER 19, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GILLIG AT 1-800-735-1500.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Source: NHTSA ODI recalls file, campaign 02V325000. Text as published by NHTSA.

Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about engine and cooling on these vehicles: 1, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 02V-325
Make	Model	Model years	Complaints on this component
Gillig	LOW Floor	1997 to 2001	0
Thor	Dutchmen	1996 to 1997	1

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

This recall followed an NHTSA defect investigation

PE02090 ENGINE COMPARTMENT INSULATION SAGGING
Opened Nov 29, 2002, closed Dec 13, 2002

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