Campaign 12V-504

Due to a software problem, the doors may appear to be closed and latched, but, in fact, may inadvertently open

View NHTSA filingAll BMW campaigns
Defect summary

BMW is recalling certain model year 2005-2007 7-Series vehicles, equipped with both Comfort Access and Soft Close Automatic options, and manufactured August 23, 2004, through September 3, 2007. Due to a software problem, the doors may appear to be closed and latched, but, in fact, may inadvertently open.

Consequence

The door may unexpectedly open due to road or driving conditions or occupant contact with the door. The sudden opening may result in occupant ejection or increase the risk of injury in the event of a crash.

Remedy

BMW will notify owners and dealers will update software. The recall began on December 12, 2012. Owners may contact BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.

Notes

Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 12V504000. Text as published by NHTSA.
Vehicles covered

6 product lines are covered

Owner complaints filed with NHTSA about latches and locks on these vehicles: 76, of which 1 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 12V-504
MakeModelModel yearsComplaints on this component
BMW745I20053
BMW745LI20054
BMW750I2006 to 200715
BMW750LI2006 to 200753
BMW760I2005 to 20061
BMW760LI2005 to 20070
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.