Campaign 13V-344

Due to a loose snap ring inside the transmission, there may be a loss of power transfer through the transmission to the wheels

View NHTSA filingAll Stellantis campaigns
Defect summary

Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 3500 trucks manufactured May 4, 2012, through August 7, 2012; and model year 2012 RAM 4500 and 5500 trucks manufactured May 3, 2012, through August 7, 2012. Due to a loose snap ring inside the transmission, there may be a loss of power transfer through the transmission to the wheels.

Consequence

An unexpected loss of power transfer may increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the transmission assembly free of charge. The recall began on October 17, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N50.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 13V344000. Text as published by NHTSA.
Vehicles covered

3 product lines are covered

Owner complaints filed with NHTSA about powertrain on these vehicles: 42, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 13V-344
MakeModelModel yearsComplaints on this component
DodgeRAM 3500201228
DodgeRAM 450020125
DodgeRAM 550020129
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.