Complaints about the 2012 Dodge RAM 3500 peaked in 2014, with 181 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Pickup, diesel, 4WD/4-Wheel Drive/4x4, built in Mexico. Owner complaints on file from Jan 11, 2012 to Sep 4, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-398 | May 27, 2021 | Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel… | Wheels | 447,985 | Part replacement |
| 17V-824 | Dec 21, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf | Equipment | 61,791 | Part replacement |
| 17V-821 | Dec 20, 2017 | Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin… | Powertrain | 1,482,874 | Software update |
| 16V-739 | Oct 13, 2016 | Affected vehicles have a 220 amp alternator that may suddenly fail | Electrical system | 74,811 | Part replacement |
| 16E-041 | May 16, 2016 | These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015 | Equipment | 345 | Refund or buyback |
| 15V-459 | Jul 22, 2015 | Affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring | Airbags | 1,059,444 | Repair or modification |
| 14V-635 | Oct 8, 2014 | In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat | Engine and cooling | 315,325 | Part replacement |
| 13V-529 | Nov 6, 2013 | Left tie rod assembly may break | Steering | 271,733 | Part replacement |
| 13V-344 | Aug 6, 2013 | Due to a loose snap ring inside the transmission, there may be a loss of power transfer through the transmission to the wheels | Powertrain | 85 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
366 complaints on file, page 1 of 19.
The contact owned a 2012 Dodge Ram 3500. The contact stated that while the vehicle was parked, a fire started under the hood. The fire was extinguished by the fire department. The hood was completely consumed by the fire. The fire department declared the vehicle a total loss. The contact stated that inspection by the fire department declared that the fire was an electrical fire that started on the driver's side under the hood. The contact associated the failure with NHTSA Campaign Number: 14V635000 (Engine and Engine Cooling, Fuel System, Diesel); however, the VIN was not included in the recall. The manufacturer was contacted by phone and was made aware of the failure. The failure mileage was approximately 259,500.
NHTSA complaint 11762214Driving my 2012 dodge ram 3500, just as I was crossing one of the busiest intersections in my town my truck lost all power and dropped from 35mph to 5 mph. Barley made it acrossed and pulled over. As soon as I pulled over the engine light comes on, checked code, and U010C lost coms with turbo actuator comes up. Turned truck off and rest code and everything back to normal. About a week later it happened again, luckily not as busy of a spot. Called dealer and soonest appointment was in April. Meanwhile I look up code and see hundreds of post for same issue, bad actuator replace. 28 years as a diesel mechanic for the military, so I found the part online and ordered. Replaced the actuator, drove about 50 miles, light comes back on. Finally get my appointment with dealer and they say my turbo is bad, they want $8k to fix. I ordered the turbo and replaced it myself along with another actuator, test drove. Light still comes on but have not lost power yet?? Dealer is not helping. This is a major issue that is all over the internet! The truck just goes to limp and your in the middle of traffic. If this has not caused an accident it’s only a matter of time before it does. The dealer ship just wants to replace big parts for lots of money. I’m already $2500 into this and still having an issue
NHTSA complaint 11734962The contact owns a 2012 Dodge Ram 3500. The contact stated that while driving 70 MPH, the steering wheel was loose. The contact pulled over and discovered that the steering shaft had detached. The vehicle was towed to an independent mechanic, who repaired the steering shaft. The manufacturer was not made aware of the failure. The failure mileage was approximately 151,000.
NHTSA complaint 11730792This truck has had to have several high temp burnoffs because of failures in the EGR and Carbon build up. The recent recall for Rams does not cover the 2012, and began at 2013, however, we are experiencing the same exact issues with the same type of system. In addition, we have had repeated airbag issues due to the positioning of the cockspring and wiring getting choked out.
NHTSA complaint 11688894Drivers side rear wheel broke loose from hub and bounced into the opposing lane of traffic.
NHTSA complaint 11687970The contact owns a 2012 Ram 3500. The contact stated that while that while the vehicle was in for service, the independent mechanic discovered fuel leaking from the fuel filter heater assembly. The contact was advised that the fuel filter heater assembly needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 202,000.
NHTSA complaint 11647551The wireless ignition module loses connection internally and the truck will lose power while driving. It usually happens when hitting a small bump and the key in the ignition moves. Truck loses electrical power which shuts the engine off which means loss of power steering and brakes.
NHTSA complaint 11644035The contact owns a 2012 Ram 3500. The contact stated that while driving uphill at 55 MPH, the contact became aware that the vehicle was not exceeding 55 MPH. The contact stated that the check engine warning light was illuminated. The contact continued driving to the destination. The vehicle was parked; however, upon inspection, the contact became aware that there were damages on top of the front driver’s side ball joint, the rear driver’s side axle leaf spring shackle, and the driver’s side overload spring. Additionally, there were metal fragments found in the engine oil, and a diagnostic scan retrieved DTC: P0087, P0471, U029D. The vehicle was taken to a local dealer where it was inspected; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 215,000.
NHTSA complaint 11642736Driving vehicle and lost the ability to steer. The inner drag link tie rod broke at pitman arm.
NHTSA complaint 11630408The key loses contact and vehicle shuts off at random times. The vehicle is not able to be steered when shut off happens. Could very easily cause an accident. It has happened driving on the highway at highway speeds and also on county roads driving slower. There are no warning messages. I have inspected it myself and believe the ignition box needs replaced
NHTSA complaint 11605941Valve body issue
NHTSA complaint 11589949The contact owns a 2012 Ram 3500. The contact stated that while reversing at approximately 1 MPH, the front driver’s tie rod fractured and put a whole in the aluminum wheel. The contact who works as an independent mechanic completed the repair. The contact stated that a recall repair for the driver’s side outer tie rod had been completed in July 2019. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.
NHTSA complaint 11541274The contact owns a 2012 Ram 3500. The contact stated that after driving at an undisclosed speed, he stopped at the gas station and went inside to pay for fuel; however, when the contact returned to the vehicle, he became aware that the rear passenger’s side wheel was missing five studs. The contact stated that he was able to safely drive the vehicle to the dealer, where the wheel was inspected and the dealer was able to diagnose the failure; however, the vehicle was not repaired. The contact stated that there was a previous safety recall for the vehicle, but when the vehicle was taken for the recall repair, the recall repair was not completed; the wheels were only inspected. The manufacturer was made aware of the failure; however, the contact stated that the manufacturer originally approved completing the repair as a recall repair and then declined the approval. The failure mileage was approximately 307,000.
NHTSA complaint 11536453The contact owns a 2012 Ram 3500 equipped with Duraturn Tires, Tire Line: Travia A/T, Tire Size: 235/85/R17, DOT Number: DOTUFPPFLB1117. The contact stated that while driving at 60 MPH, the two front tires made abnormal sounds. The contact stopped and inspected the tire and became aware that the treads on both tires had separated. The contact stated that he purchased the tires from Pro Puller and contacted the store and made them aware of the failure. The contact stated that he was advised to contact the NHTSA Hotline to file a safety complaint because there had been several failures reported regarding the tires. The manufacturer was not made aware of the failure. The failure mileage was 92,500.
NHTSA complaint 115333232 days ago my vehicle was in a wreck. A car T-bone the truck on the passenger side, causing the axle to break and the wheel to deflate. The airbag did not deploy during this accident, even though the car was rammed into a pole. Causing Slight injury to the driver.
NHTSA complaint 11532156Vehicle will, at random, completely lose all power while driving unexpectedly. There seems to be no cause that precipitates this loss of power. During the night, it is extremely dangerous, because the lights and everything go out.
NHTSA complaint 11519874While driving, the vehicle will, if going over a bump, begin shaking uncontrollably, and render the driver helpless to remain in control of steering other than to slam on the brakes and hope another vehicle does not hit them. Vehicle ceases shaking when brought down to a slow rate of speed and then drives as normal. I have replaced multiple parts and cannot locate the problem. Happens frequently.
NHTSA complaint 11519872The contact owns a 2012 Ram 3500. The contact stated while driving 60 MPH, there was an abnormally roaring sound coming from the vehicle. The contact stated that while slowing down, the rear wheels detached from the wheel studs with the lug nuts. The vehicle was towed to the dealer and the contact was informed that the lug nuts were torqued too tight on the studs. The contact referenced NHTSA Campaign Number: 21V398000 (Wheels). The vehicle was repaired. The contact stated that he also noticed that the lug nuts on the front wheels were missing. The dealer and the manufacturer were notified of the failure. The contact was informed that the repair would be an out-of-pocket expense. The failure mileage was 247,000.
NHTSA complaint 11475949My key fob ignition switch is going bad. The 1st time I noticed is when I was pulling my camper on vacation and the truck just shut off all the lights everything. I safely pulled over and then I tried to start it and it wouldn't start.. I then wiggled the key and then it started. I talk to other people that own rams and they say they have the same problem. So I talked to the dealer and they said the only thing they can do is replace the Ignition. Which could cost more than $600. Now I would think being that this is quite a common thing that Chrysler would take care of the problem before somebody gets hurt or even killed from their vehicle shouting off and not knowing what to do. There are videos on YouTube on how to Terra park and clean the Ignition but I don't think that is a good idea.
NHTSA complaint 11449788Key fob will randomly come loose when driving causing all systems to shut down. Shuts down fuel, steering, and power brakes. Any amount of vibration or small bump can cause it to shut down.
NHTSA complaint 11445115Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.