Campaign 14V-393

In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward…

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Defect summary

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.

Consequence

If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

Remedy

Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 14V393000. Text as published by NHTSA.
Vehicles covered

6 product lines are covered

Owner complaints filed with NHTSA about powertrain on these vehicles: 388, of which 24 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 14V-393
MakeModelModel yearsComplaints on this component
FordEdge2012 to 2014263
FordFlex2013 to 201421
FordTaurus2013 to 201456
LincolnMKS2013 to 201411
LincolnMKT2013 to 20143
LincolnMKX2012 to 201434
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.