Model line

Ford Flex

Every Ford Flex model year on file, 2009 to 2019. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years1,92596 involved a crash, fire, injury or death

Model years112009 to 2019

Recall campaigns14Distinct campaigns listing it

Service bulletins614Summed across model years

By model year

The 2013 model year drew the most complaints, 580, 30% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.

Components

Electrical system leads the Ford Flex complaint record

Owner complaints across all model years, by component.

Electrical system

395

Steering

381

Back-over prevention

229

Engine and cooling

228

Fuel system

193

Structure

191

Suspension

107

Powertrain

105

Brakes

Visibility and wipers

Source: NHTSA ODI complaints file.

Model years

The record for each Ford Flex model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

Ford Flex by model year
Year	Body	Complaints	Severity index	Peer index	Recalls	Investigations	Bulletins
2019	SUV	251	1.6	598	4	2	49
2018	SUV	67	11.9	161	3	1	64
2017	SUV	42	4.8	82	4	1	82
2016	SUV	98	5.1	239	3	0	87
2015	SUV	110	2.7	242	4	0	54
2014	SUV	249	6.8	566	4	0	55
2013	SUV	580	2.9	1,813	6	0	71
2012	SUV	64	12.5	221	2	0	47
2011	SUV	144	6.9	472	2	0	45
2010	SUV	139	7.9	392	1	0	36
2009	SUV	181	6.1	823	1	0	24

Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.

Latest recalls

Recent campaigns covering the Ford Flex

25V-732 Oct 24, 2025
Driver and front passenger B-Pillar door trim may detach while driving
Structure · 92k vehicles
25V-695 Oct 13, 2025
Rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse
Back-over prevention · 1.45M vehicles
24V-951 Dec 20, 2024
Rearview camera may intermittently display a blank or distorted image
Back-over prevention · 31k vehicles
20V-072 Feb 10, 2020
Rear suspension toe links may fracture due to stress on the rear suspension
Suspension · 211k vehicles
18V-548 Aug 20, 2018
Power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc
Electrical system · 87 vehicles
16V-925 Dec 22, 2016
Improperly brazed turbocharger oil supply tubes may leak oil on engine components
Engine and cooling · 1,163 vehicles
16V-621 Aug 25, 2016
Component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump
Fuel system · 78k vehicles
16V-247 Apr 26, 2016
Driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash
Airbags · 695 vehicles
15V-812 Dec 2, 2015
In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak
Fuel system · 868 vehicles
15V-464 Jul 24, 2015
Affected vehicles have a parking brake that may not fully engage when applied
Brakes · 7,165 vehicles

Source: NHTSA ODI recalls file.