Campaign 15V-340

Affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault

View NHTSA filingAll Ford campaigns
Defect summary

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

Consequence

If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Remedy

Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 15V340000. Text as published by NHTSA.
Vehicles covered

7 product lines are covered

Owner complaints filed with NHTSA about steering on these vehicles: 3,735, of which 130 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 15V-340
MakeModelModel yearsComplaints on this component
FordFlex2011 to 2013230
FordFusion2011 to 20122,901
FordTaurus2011 to 2013337
LincolnMKS2011 to 201390
LincolnMKT2011 to 201362
LincolnMKZ2011 to 201239
MercuryMilan201176
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.