ZF North America, Inc. (ZF) is recalling certain Transmission Control Sensor Clusters manufactured May 1, 2013, to July 15, 2014. These transmission sensor clusters, used in 9-speed automatic transmissions, may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
ZF will notify the vehicle manufacturers that purchased the affected transmissions. Those manufacturers will file recalls and their dealers will update the transmission software to prevent the transmission from shifting into neutral due to a faulty crimp, free of charge. The recall began on July 15, 2016. Owners may contact ZF customer service at 1-734-416-6200.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.