Campaign 17V-177

Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air…

View NHTSA filingAll Mercedes-Benz campaigns
Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Consequence

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 17V177000. Text as published by NHTSA.
Vehicles covered

16 product lines are covered

Owner complaints filed with NHTSA about airbags on these vehicles: 1,665, of which 116 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 17V-177
MakeModelModel yearsComplaints on this component
Mercedes-BenzAMG GT S20160
Mercedes-BenzC2502013163
Mercedes-BenzC3002008 to 20161,187
Mercedes-BenzC350200925
Mercedes-BenzCLA250201613
Mercedes-BenzCLS5502012 to 20141
Mercedes-BenzE3502012 to 2016188
Mercedes-BenzG6320130
Mercedes-BenzGL4502016 to 20170
Mercedes-BenzGLC300201612
Mercedes-BenzGLE300D20160
Mercedes-BenzGLK350201462
Mercedes-BenzML3502012 to 20149
Mercedes-BenzS55020154
Mercedes-BenzSL55020141
Mercedes-BenzSL6320170
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.