Sedan, gasoline, built in United States. Owner complaints on file from Feb 15, 2019 to Oct 8, 2020.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-787 | Nov 1, 2019 | For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf | Communication | 24,226 | Software update |
| 17V-177 | Mar 14, 2017 | Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air… | Airbags | 51 | Software update |
| 16V-308 | May 17, 2016 | In affected vehicles, the adhesive bond between the carbon-fiber driveshaft and the rear flange may fail, and as a result, there may be a loss of… | Powertrain | 136 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
I BOUGHT A C63 AMG 2016 FROM DCH FORD OF THOUSAND OAKS CA ON 9/18/20 AND 9/21 I HEARD BRAKE NOISE I CALL THE DEALER TO INFORM THEM ABOUT THE NOISE AND THEY SAID I BOUGHT AS IS, I TOOK THE CAR TO MERCEDES BENZ OF ENCINO CA TO GET A FULL INSPECTION . I GOT A REPORT STATING THAT THE BRAKES WERE 2 MM ALMOST NO BRAKES I CALL THE DCH FORD AND ALSO SEND THEM THE REPORT FROM MERCEDES BENZ DEALER AND THEY SAID THAT THE BRAKES WERE 4 MM WHEN I BOUGHT THE CAR, I ONLY DROVE THE CAR FOR 273 MILES WHICH IS NOT ENOUGH FOR WEARING DOWN THE BRAKES AND ENDING WITH BAD BRAKES. I JUST NEED THEM TO TAKE CARE OF THIS ISSUE AS WE ALL KNOW THIS IS A SAFETY MATTER EVEN IF I BOUGHT IT AS IS , THEY CAN'T SELL A CAR WITH BAD BRAKES.
NHTSA complaint 11363478MY GLC300 2016 COULDN'T START AND THE INFORMATION APPEARED ON THE SCREEN: 'POWER STEERING MALFUNCTION'. ON THE NHTSA WEBSITE, I FOUND THAT MY CAR NEEDED TO BE RECALLED DUE TO STEERING PROBLEMS, BUT I DID NOT RECEIVE A CALL ABOUT IT.
NHTSA complaint 11353885THE PANORAMIC SUNROOF WAS ALMOST DETACHED WHEN I TRIED TO OPEN IT ON THE FREEWAY,AND THE PROBLEM NOW IS NOT CLOSING ALL THE WAY.
NHTSA complaint 11340800DRIVING THE CAR IN THE HIGHWAY AND STEERING WHEEL LOCKED AT 40 MILES PER HOUR (MIRACLE THAT I DID NOT HAVE AND ACCIDENT. SENT THE CAR TO THE DEALER MULTIPLE TIMES AND SAID IT WAS A ELECTRONIC (SOFTWARE ISSUE ). SAME PROBLEM CAME BACK AFTER TRYING TO TURN OUT OF A BUSY STREET. CAR IS AT THE DEALER AND I DO NOT THINK THEY KNOW WHAT IS THE ISSUE OTHER THAN REPLACE ALL KINDS OF PARTS. I NEED HELP SINCE MERCEDES DOES NOT FEEL THAT IS A PROBLEM THAT SHOULD MOBILIZE THEIR EFFORTS TO RESOLVE- I GUESS IF I HAD LET THE CAR GET TO THE DITCH AND CRASH THEY WOULD BE MORE RESPONSIVE. THE CAR STILL AT THE DEALER 2/14/19
NHTSA complaint 11180427Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.