Campaign 17V-243

Electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact

View NHTSA filingAll Mercedes-Benz campaigns
Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.

Consequence

A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 17V243000. Text as published by NHTSA.
Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about steering on these vehicles: 26, of which 4 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 17V-243
MakeModelModel yearsComplaints on this component
Mercedes-BenzC 300201713
Mercedes-BenzC300201613
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.