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Data through Oct 2026
Campaign 17V-252

Steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering

View NHTSA filingAll Mercedes-Benz campaigns
Defect summary

Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.

Consequence

A loss of steering can increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 17V252000. Text as published by NHTSA.
Vehicles covered

6 product lines are covered

Owner complaints filed with NHTSA about steering on these vehicles: 95, of which 8 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 17V-252
MakeModelModel yearsComplaints on this component
Mercedes-BenzAMG C6320130
Mercedes-BenzC2502013 to 201437
Mercedes-BenzC3002013 to 201439
Mercedes-BenzC35020131
Mercedes-BenzGLK2502013 to 20141
Mercedes-BenzGLK3502013 to 201517
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.