Campaign 17V-595

These vehicles have electrical power steering control units with improperly welded contact pins

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.

Consequence

The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 17V595000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about steering on these vehicles: 14, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 17V-595
Make	Model	Model years	Complaints on this component
Mercedes-Benz	Metris	2015 to 2017	14

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

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