Model line

Mercedes-Benz Metris

Every Mercedes-Benz Metris model year on file, 2015 to 2023. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years2125 involved a crash, fire, injury or death
Model years92015 to 2023
Recall campaigns31Distinct campaigns listing it
Service bulletins392Summed across model years
By model year

The 2016 model year drew the most complaints, 126, 59% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

050100150201520161262017201820192020202120222023
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Components

Fuel system leads the Mercedes-Benz Metris complaint record

Owner complaints across all model years, by component.

Fuel system
49
Tires
45
Visibility and wipers
23
Engine and cooling
23
Wheels
21
Steering
20
Electrical system
17
Brakes
7
Back-over prevention
7
Driver assistance
6
Source: NHTSA ODI complaints file.
Model years

The record for each Mercedes-Benz Metris model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

Mercedes-Benz Metris by model year
YearBodyComplaintsSeverity indexPeer indexRecallsInvestigationsBulletins
2023Van250.01004015
2022Van911.13005031
2021Van10.0257040
2020Not decoded70.07008048
2019Minivan90.02012051
2018Minivan280.05810038
2017Van290.018114157
2016Van1262.41,40013161
2015Sedan10.063051
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls

Recent campaigns covering the Mercedes-Benz Metris

  • 26V-070 Feb 6, 2026
    Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended
    Airbags · 52k vehicles
  • 25V-463 Jul 11, 2025
    Electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display
    Back-over prevention · 43k vehicles
  • 23V-881 Dec 21, 2023
    Fuel pump may shutdown, causing a loss of drive power
    Fuel system · 14k vehicles
  • 23V-444 Jun 26, 2023
    Fuel pump may shutdown, which can result in a loss of drive power
    Fuel system · 21k vehicles
  • 22V-482 Jul 7, 2022
    Value for the maximum combined load weight capacity of the tires is incorrect
    Tires · 24k vehicles
  • 22V-360 May 20, 2022
    Error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system
    Communication · 20k vehicles
  • 22V-134 Mar 8, 2022
    Connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak
    Fuel system · 42k vehicles
  • 22V-099 Feb 22, 2022
    Defective memory chip in the rearview camera may cause the display image to freeze
    Back-over prevention · 17k vehicles
  • 22V-066 Feb 8, 2022
    Brake fluid reservoir may be incorrectly mounted, which can allow it to detach
    Brakes · 29k vehicles
  • 21V-513 Jul 7, 2021
    Seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly
    Seat belts · 1,514 vehicles
Source: NHTSA ODI recalls file.