Campaign 17V-627

Driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air…

View NHTSA filingAll Mercedes-Benz campaigns
Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 17V627000. Text as published by NHTSA.
Vehicles covered

27 product lines are covered

Owner complaints filed with NHTSA about airbags on these vehicles: 1,439, of which 103 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 17V-627
MakeModelModel yearsComplaints on this component
Mercedes-BenzAMG C432016 to 20182
Mercedes-BenzAMG C632012 to 20186
Mercedes-BenzAMG C63S2015 to 20180
Mercedes-BenzAMG CLA452014 to 20184
Mercedes-BenzAMG GLA452015 to 20181
Mercedes-BenzAMG GLC432017 to 20181
Mercedes-BenzB 250E2014 to 20172
Mercedes-BenzC 3002017 to 201819
Mercedes-BenzC2502012 to 2015432
Mercedes-BenzC3002012 to 2016283
Mercedes-BenzC3502012 to 201553
Mercedes-BenzC350E2016 to 20170
Mercedes-BenzC40020150
Mercedes-BenzCLA 25020188
Mercedes-BenzCLA2502014 to 201737
Mercedes-BenzE2502014 to 20161
Mercedes-BenzE3502012 to 2016188
Mercedes-BenzE4002015 to 201746
Mercedes-BenzE400 Hybrid20140
Mercedes-BenzE5502012 to 201727
Mercedes-BenzE632012 to 20161
Mercedes-BenzGLA 2502015 to 201830
Mercedes-BenzGLC 30020186
Mercedes-BenzGLC 350 E20180
Mercedes-BenzGLC3002016 to 201722
Mercedes-BenzGLK2502013 to 201524
Mercedes-BenzGLK3502013 to 2015246
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.