AutoStatsIQ
Data through Oct 2026
Model line

Mercedes-Benz CLA250

Every Mercedes-Benz CLA250 model year on file, 2012 to 2019. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years34929 involved a crash, fire, injury or death
Model years82012 to 2019
Recall campaigns15Distinct campaigns listing it
Service bulletins518Summed across model years
By model year

The 2014 model year drew the most complaints, 179, 51% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

05010015020020122013201417920152016201720182019
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Components

Engine and cooling leads the Mercedes-Benz CLA250 complaint record

Owner complaints across all model years, by component.

Engine and cooling
108
Electrical system
68
Airbags
45
Speed control
41
Powertrain
35
Structure
29
Stability and traction control
25
Fuel system
22
Visibility and wipers
19
Steering
17
Source: NHTSA ODI complaints file.
Model years

The record for each Mercedes-Benz CLA250 model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

Mercedes-Benz CLA250 by model year
YearBodyComplaintsSeverity indexPeer indexRecallsInvestigationsBulletins
2019Not decoded0NoneNone010
2018Not decoded0NoneNone010
2017Sedan2711.1159102106
2016Sedan6612.14718296
2015Sedan619.838172107
2014Sedan1796.189562103
2013Not decoded90.09000057
2012Sedan714.3230049
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls

Recent campaigns covering the Mercedes-Benz CLA250

  • 23V-854 Dec 15, 2023
    Front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair,…
    Structure · 2,976 vehicles
  • 22V-365 May 20, 2022
    Error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system
    Communication · 243k vehicles
  • 21V-229 Apr 1, 2021
    Steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the…
    Steering · 4,992 vehicles
  • 21V-197 Mar 19, 2021
    Front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair
    Structure · 15k vehicles
  • 21V-072 Feb 12, 2021
    On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles
    Communication · 67 vehicles
  • 21V-058 Feb 5, 2021
    Software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the…
    Communication · 1.29M vehicles
  • 19V-892 Dec 16, 2019
    Occupant Classification System (OCS) may have been improperly calibrated, which may prevent the proper deployment of the front passenger air bag
    Airbags · 129 vehicles
  • 19V-787 Nov 1, 2019
    For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
    Communication · 24k vehicles
  • 17V-627 Oct 6, 2017
    Driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air…
    Airbags · 495k vehicles
  • 17V-177 Mar 14, 2017
    Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air…
    Airbags · 51 vehicles
Source: NHTSA ODI recalls file.