Campaign 17V-628

Castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen

View NHTSA filingAll Daimler Truck campaigns
Defect summary

Daimler Trucks North America LLC (DTNA) is recalling certain 2016 Western Star 4900 and Freightliner Cascadia vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.

Consequence

If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. DTNA issued an interim to owners on December 4, 2017. The recall began on March 7, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-751.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 17V628000. Text as published by NHTSA.
Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about steering on these vehicles: 3, of which 1 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 17V-628
MakeModelModel yearsComplaints on this component
FreightlinerCascadia20163
Western Star490020160
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.