Heavy truck, diesel, 6x4, built in Mexico. Owner complaints on file from Jul 9, 2016 to Aug 31, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-214 | Apr 14, 2020 | Rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road | Lighting | 63,175 | Inspection |
| 19V-370 | May 14, 2019 | Vehicles may have an insufficient service brake air reservoir capacity | Brakes | 741 | Not stated |
| 19V-093 | Feb 12, 2019 | In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube | Steering | 111 | Part replacement |
| 17V-810 | Dec 15, 2017 | These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the… | Equipment | 24,860 | Part replacement |
| 17V-761 | Nov 27, 2017 | After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal | Lighting | 438,255 | Repair or modification |
| 17V-628 | Oct 6, 2017 | Castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen | Steering | 41 | Part replacement |
| 16V-656 | Sep 13, 2016 | Affected vehicles have a Power Distribution Module (PDM) that is mounted near the CNG fuel tank | Electrical system | 1,039 | Repair or modification |
| 16V-634 | Aug 31, 2016 | These vehicles specify a front axle weight limit that may be greater than that of the hub capacity | Powertrain | 156 | Part replacement |
| 16V-143 | Mar 9, 2016 | Affected vehicles are equipped with Bergstrom Parksmart HVAC auxiliary units | Equipment | 8,865 | Part replacement |
| 15V-620 | Oct 2, 2015 | Affected vehicles are equipped with certain Cummins ISB6.7, ISL9, ISX12 or ISX15 engines whose engine control module (ECM) may short circuit and… | Electrical system | 273 | Part replacement |
| 15V-617 | Oct 1, 2015 | In the affected vehicles, when the transmission shift lever is moved from reverse to neutral, the reverse gear may stay engaged | Powertrain | 14 | Repair or modification |
| 15V-613 | Sep 30, 2015 | In the affected vehicles, the steering arm bolts may not be properly tightened | Steering | 10,843 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
12 complaints on file, page 1 of 1.
There is a defect on the Freightliner Cascadia Oil Pump Manifold aka Oil Pickup Tube which causes engine failure and will go out without warning
NHTSA complaint 11684161Injector cup started leaking damaging injectors and causing cross contamination between fuel and coolant. This is a know problem for the isx and cummins should pay for the repair
NHTSA complaint 11634584The contact owns a 2016 Freightliner Cascadia. The contact stated that while a driver was attempting to exit parking lot, the S-Cam 2 and S-Cam support bracket independently detached. No warning light was illuminated. A local independent mechanic arrived on scene to inspect the vehicle and it was determined that the S-Cam bracket and S-Cam mount needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 22V338000 (Equipment) however, the VIN was not included. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 700,000.
NHTSA complaint 11621550The contact owns a 2016 Freightliner Cascadia. The contact stated that while her worker was driving at various speeds, the vehicle lost motive power and stalled. The check engine warning light was illuminated. The vehicle failed to restart. The vehicle was then towed to a local dealer, where it was diagnosed that the engine control module (ECM), engine, and an unknown fuse needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 600,000.
NHTSA complaint 11516788______________________________________________________________________________ Last October 2021 I bought truck Freightliner Cascadia 2016. Vin # [XXX]. Mileage: 477400. Last my trip I made in May 2022 from Nogales, AZ to Boise, ID When I approaching Ely, NV about 5-8 miles I drive down from the mountain hill . I used speed 25-30 MPH, suddenly my steering wheel was locked and did not made right turn. I used hardly brake because my truck was out of control and pulled forward shoulder out of highway. Only because I hardly used brake I save my lives. When I stopped before roll over from highway I lightly make right turn steering wheel and left turn steering wheel was unlocked. When I reach Loves truck Stop in Ely, NV it is repeated 3 times. I just lightly made right turn steering wheel and left turn wheel unlocked again. Now I want to inform You Freightliner Cascadia 2016 is very danger truck to use on road in the USA. Inventors from freightliner must recall this truck and fined out mistakes in steering Column Why steering Column? Because from 2004 I used Volvo 780. Now my Volvo truck pass 2 000 000. ( two million miles) About after 950 000 I fined out power steering pump not working correctly. When I used steering wheel on low RPM , steering wheel unable made right or left, but when I increase RPM it worked correctly. I install new steering pump and forgot for this problem. In my case on low RPM Freightliner steering Wheel working good, and it happened because something wrong with steering column. In Ely, NV I made exchanged steering oil. After exchanged steering Oil I safety reached Boise, ID. In my Volvo truck I exchanged steering oil about 11-12 times just when my steering wheel worked tight on low RPM I checked Steering Oil filter and Chengde Oil, and Volvo steering wheel never locked steering wheel like on Freightliner Cascadia. I send N INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint 11476588Truck was parked for about 5-6 hours on yard and randomly catching fire and burns up , see similar year make and model had similar things happen and was recalled my truck was manufactured in the time period of the other recalls but I didn’t get a letter please advise
NHTSA complaint 11435244I AM A FIRE INVESTIGATOR WITH ONONDAGA COUNTY NY RECENTLY I HAD TWO SEPARATE FIRES IN SIMILAR VEHICLES (SEE NHTSA COMPLIANT # 11390543) BOTH ORIGIN AND CAUSE INVESTIGATIONS REVEALED A MALFUNCTION/FAILURE IN WHAT HAS BEEN DESCRIBED TO ME AS A POWER DISTRIBUTION MODULAR (PDM) BOTH VEHICLES WERE TOTALLY DESTROYED BY THE RESULTING FIRE. BOTH VEHICLES WERE PARKED AND NOT RUNNING AT THE TIME OF EVENT.*DT*JB*JB*JB*JB CONSUMER BELIEVES THE MELTING SNOW WHICH ENTERED THE ELECTRIC COMPONENTS WAS CONTRIBUTING FACTOR THAT CAUSED THE FIRE.*JB
NHTSA complaint 11390547I AM A FIRE INVESTIGATOR WITH ONONDAGA COUNTY FIRE INVESTIGATION UNIT. RECENTLY I HAD TWO FIRES WITH SIMILAR VEHICLES BOTH WERE 2016 FREIGHTLINERS CASCADIA 125 BOTH WERE PARKED AND NOT RUNNING AT THE TIME OF THE FIRE EVENTS. BOTH ORIGIN AND CAUSE INVESTIGATIONS APPEARED TO REVEAL A FAILURE/MALFUNCTION AT THE WHAT HAS BEEN DESCRIBED TO ME AS BEING THE POWER DISTRIBUTION MODULAR (PDM). BOTH RESULTED IN THE VEHICLES BEING DESTROYED BY FIRE.*DT*JB*JB*JB*JB*JB
NHTSA complaint 11390543IN 01/2019 THE ARM FROM MOTOR TO WIPER LINKAGE FAILED AND WIPERS STOPPED DURING A SNOW STORM ON I-79, OUTSIDE OF PITTSBURG, PA. WAS ABLE TO SAFELY GET TO AN EXIT OFF RAMP TO PARK AND INVESTIGATE THE ISSUE. REPLACED THE MOTOR AND LINKAGE AS RECOMMENDED TO REMEDY THE PROBLEM. NOW 11 MONTHS LATER, WIPERS STOP COMPLETELY FOR NO REASON AT ALL. WHEN I TURN THE WIPERS BACK OFF, THEN BACK ON, STILL NOTHING. IMMEDIATELY I PULL VEHICLE TO SHOULDER TO INVESTIGATE, BUT COULD FIND NOTHING WRONG. I RESTART VEHICLE AND TO MY SURPRISE THE WIPERS BEGIN TO WORK. THIS HAS HAPPENED TWICE IN TWO WEEKS, BOTH TIMES IN HEAVY RAIN. ONCE ON NEW YORK THRUWAY HEADING SOUTH JUST NORTH OF THE MAHWAH REST AREA AND THEN ON I-87, NORTHWAY AT EXIT 4. BOTH TIMES I WAS ABLE TO SUCCESSFULLY CORRECT THE ISSUE BY TURNING OFF THE TRUCK FOR A FEW MINUTES THEN RESTARTING. THE WIPERS BEGAN WORKING AGAIN AFTER THAT. VERY FORTUNATE TO BE ABLE TO MOVE VEHICLE TO SHOULDER TO INVESTIGATE BOTH TIMES. WIPERS ARE VERY IMPORTANT TO THE SAFE OPERATION OF A VEHICLE AND SHOULD BE TAKEN SERIOUSLY. THE MOTOR AND LINKAGE DOESN'T EVEN HAVE A YEAR FROM THE TIME IT WAS INSTALLED. EVERYTHING LOOKS GOOD ON LINKAGE, NOTHING BINDING OR CATCHING, ALSO FUSES ARE GOOD. ALL WIRING GOOD AS WELL. THANK YOU
NHTSA complaint 11289226TL* THE CONTACT OWNS A 2016 FREIGHTLINER CASCADIA. WHILE DRIVING, THE CONTACT HEARD A LOUD BOOM NOISE BUT COULD NOT DETERMINE THE LOCATION OF THE NOISE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY DRIFTED TO THE LEFT AND THEN INDEPENDENTLY DRIFTED TO THE RIGHT. AS A RESULT, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE SLAMMED INTO A GUARDRAIL AND BOUNCED INTO A WALL, WHICH DAMAGED THE FRONT DRIVER'S SIDE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A HEAD INJURY AND BODY ACHES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V613000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 09/07/17*LJ *CN
NHTSA complaint 11003726MULTIPLE VEHICLE RECALLS THAT HAVE COSTED ME THOUSANDS FROM EXCESSIVE OPERATING COST , AND HAVE BEEN ENDANGERING MY LIFE SINCE THE DAY I BOUGHT MY TRACTOR:-(
NHTSA complaint 10983250JAKE BRAKE HANDLE FALLS FROM OFF POSITION TO ON POSITION OVER BUMPS. ON RT 81 NORTH CRUISE SET AT 60 HIT BUMP MAKE WENT FULL ON THREW ME AGAINST SEATBELT. THANKFULLY DRY ROAD
NHTSA complaint 10883788Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.