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Data through Oct 2026
Campaign 18V-850

Locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position

View NHTSA filingAll Mercedes-Benz campaigns
Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.

Consequence

A car that cannot be properly steered has an increased risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 18V850000. Text as published by NHTSA.
Vehicles covered

9 product lines are covered

Owner complaints filed with NHTSA about steering on these vehicles: 80, of which 7 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 18V-850
MakeModelModel yearsComplaints on this component
Mercedes-BenzAMG C632017 to 20191
Mercedes-BenzAMG C63S2015 to 20181
Mercedes-BenzC 3002017 to 201930
Mercedes-BenzC 350 E2018 to 20190
Mercedes-BenzC3002015 to 201636
Mercedes-BenzCLS 45020193
Mercedes-BenzE 30020184
Mercedes-BenzE 40020183
Mercedes-BenzE 45020192
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.