Campaign 19V-114

Front shock absorber forks may develop cracks allowing the shock absorbers to loosen

View NHTSA filingAll Volkswagen campaigns
Defect summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.

Consequence

Loose shock absorbers may impair vehicle steering, increasing the risk of crash.

Remedy

Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 19V114000. Text as published by NHTSA.
Vehicles covered

4 product lines are covered

Owner complaints filed with NHTSA about suspension on these vehicles: 13, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 19V-114
MakeModelModel yearsComplaints on this component
AudiQ7201910
AudiQ820193
AudiS520190
AudiS5 Cabriolet20190
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.