2019 Audi Q7

62 complaints on file, page 1 of 4.

1. Filed Sep 19, 2026Failure Aug 28, 2026Highlands Ranch, COEngine, Vehicle speed control

   During summer 2026 the check-engine light on our 2019 Audi Q7 came on BEFORE its first August service/oil-change visit. The light remained on when the dealer returned the vehicle. Within days, the driver found cruise control no longer worked; it had worked before that visit. She called the dealer in mid-August to arrange a return. At the second visit, the dealer reported intake-manifold runner controls for banks 1 and 2 stuck closed and recorded: "water pump has failed internally, causing a vacuum leak". The water pump was replaced. After the second visit, around August 28, 2026, a high-pitched whining/squealing noise began. It occurred while coasting or going downhill and generally when the accelerator was not pressed, not only while braking. The driver initially suspected a brake noise. She recalls the dealer advising measures to remove excess brake material and saying it should not pose a safety risk. The noise persisted after those measures. At a third visit the dealer diagnosed a PCV/crankcase-breather issue. That repair remains outstanding. The earlier reassurance concerned a suspected brake noise before the PCV diagnosis. We request investigation of the persistent warning, cruise-control malfunction, diagnosed vacuum/intake-manifold issues and later PCV/noise complaint, including any safety implications for vehicle operation. Whether these faults are related is UNKNOWN; their timing alone does not establish that service caused them. Our specific concern is abnormal crankcase pressure from the PCV fault, including possible overpressure, oil leakage or seal damage and impaired engine operation in traffic. Actual pressure/vacuum measurements and any resulting damage are UNKNOWN; these are concerns for investigation, not confirmed events. Receipts are available. Actual fault codes, diagnostic tests, and repair records should be reviewed. Availability of removed parts for inspection is UNKNOWN.

   NHTSA complaint 11765439
2. Filed Jun 10, 2026Failure Apr 24, 2026La Crescenta, CAEngine and engine cooling

   See attached document for complaint.

   NHTSA complaint 11743264
3. Filed Mar 30, 2026Failure Mar 25, 2026Charlotte, NCAutomatic emergency braking, Warnings, Service brakes

   My car has experienced unintended automatic emergency braking while driving in active traffic with no obstruction present. This created a serious risk of a rear-end collision from vehicles behind. Prior to this, the car had ongoing alignment and steering issues beginning shortly after purchase. The car consistently pulls while driving and has required multiple repair attempts, including alignments and inspections of steering and suspension components. These repairs have not resolved the issue. The problem appears to be worsening. In addition to the unintended braking, the vehicle intermittently displays safety system warnings related to driver assistance features. The failure involves both mechanical and electronic systems, including steering alignment and automatic emergency braking. It's believed that incorrect alignment or suspension issues may be affecting sensor calibration and causing false collision detection. The car has been inspected multiple times by the dealership, but the issue has not been diagnosed or permanently repaired. The car's unsafe to operate due to unpredictable braking behavior. The warning signs that the car gives are “Traffic jam assist unavailable” and “Safety system malfunction” while driving.These warning messages and system malfunctions have been occurring intermittently since shortly after purchase in early 2025 and were previously reported to the dealership. The warnings continued after the incident and are documented with photos taken the following day. The safety systems appear to be unreliable and malfunctioning in real-time operation.

   NHTSA complaint 11728044
4. Filed Mar 16, 2026Failure Mar 16, 2025138,000 milesColumbia, SCBack over prevention

   The contact owns a 2019 Audi Q7. The contact stated that while in reverse, the back-over prevention intermittently displayed a black screen. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact researched online and became aware of NHTSA Campaign Number: 25V900000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not made aware of the issue. The failure mileage was approximately 138,000.

   NHTSA complaint 11724609
5. Filed Jan 17, 2026Failure Dec 31, 2025Milford, CTElectrical system

   The starter in my Audi Q7 2019 failed and the car would not start. I was parked in my garage and manually had to put the car in neutral using the tool provided in the trunk and push the car out of the garage until a flatbed tow truck was able to take my car to the shop. If this happened elsewhere, I could have been stranded without the ability to start my car. My car was towed to a certified shop where they confirmed the failure and made the repair by installing a new starter.

   NHTSA complaint 11711657
6. Filed Dec 23, 2025Failure Aug 6, 2025San Diego, CAElectrical system

   While driving, the vehicle’s infotainment system suddenly froze and then rebooted on its own. During the reboot, the display was unavailable for several minutes, causing loss of access to navigation, vehicle status information, and warning messages while the vehicle was in motion. This occurred without warning and distracted the driver while driving, creating a potential safety risk.

   NHTSA complaint 11706777
7. Filed Oct 3, 2025Failure Oct 2, 2025San Dimas, CAFuel/propulsion system

   Drive System malfunction code appeared while driving. Engine then shut off immediately. Had it towed to Audi dealership. Fuel Pump and Fuel Pump Module Codes reported in diagnostics check: codes P3044, P1158, and P0148. There is a NHTSA campaign number 22V516 (Audi recall number 20DR) that has been reported on this same issue with the fuel pump, however, my model 2019 is one year shy of the 2020 Q7 to 2021 affected vehicle range. Asking NHTSA to look into other repeated fuel pump issues for the same model vehicle, but for 2019 models. I have read of other 2019 model fuel pump complaints that match the 2020-2021 recall. The 2019 models need to be included in the investigation and recall.

   NHTSA complaint 11691309
8. Filed Aug 13, 2025Failure Aug 13, 2025Secaucus, NJSteering

   Steering malfunction , stop car warning. On the road

   NHTSA complaint 11680534
9. Filed Jun 22, 2025Failure Jun 22, 2025Spartanburg, SCElectrical system, Exterior lighting

   Yesterday I bought a 2019 Audi Q7 and today I get a warning light stating my right parking lamp is defective. Upon checking the light I found that it was on and working. Upon researching the issue I found that there are numerous complaints on 2017 and 2018 models of the same vehicle, for the same issue. Dealership stating it is an entire right headlight replacement to the tune of over $ 2500.

   NHTSA complaint 11668483
10. Filed Jun 4, 2025Failure Jun 3, 2025East Lansing, MISuspension

    Broken front springs at 60000 miles.

    NHTSA complaint 11664749
11. Filed Jun 2, 2025Failure May 26, 2025East Montpelier, VTSteering

    Driving down the road at 50 mph and warning light came on stating "Steering Malfunction" and lost all steering capacity and had difficultly safely exiting the traveled road to safe location. No steering and avoiding a rear collision due to unexpected breaking to handle car.

    NHTSA complaint 11664388
12. Filed Apr 29, 2025Failure Apr 25, 2025Winter Springs, FLUnknown or other

    As always, my wife put her purse with the key in the purse in the front seat of the car while she was putting our (3) old grandchild in the care seat. as soon as my wife closed the back door all the doors locked, possibly our granddaughter hit the lock with her foot. The back doors only have a lock feature but not an unlock feature. My wife had to call the fire department to get the doors open. We live in Florida, if this was summer, there could have been a health risk to our grandchild. (1) why with the keys in the car would it lock (2) why isn't there a way to unlock the doors from the back seat? I went on line and it looks like others have had this same issue.

    NHTSA complaint 11657508
13. Filed Mar 15, 2025Failure Feb 10, 2025Queen Creek, AZExterior lighting

    On my 2019 Audi Q7 anytime the headlights are activated either manually or automatically by the vehicle, it will pull up a "Right front parking light defective" error code. This code randomly showed up one day and has persisted ever since. Through research I have done on the issue it sounds like other 2017 Q7 models were also affected and recalled for this exact same issue. Clearly the issue is affecting later models as well that need to be included under the same recall. This issue puts my safety at risk by potentially limiting my visibility at night with a defective headlight.

    NHTSA complaint 11648487
14. Filed Feb 10, 2025Failure Sep 11, 2024Elmhurst, ILSuspension

    At approximately 67,000 miles there was a loud bang and the passenger side rear coil spring was broken.

    NHTSA complaint 11641834
15. Filed Feb 7, 2025Failure Feb 4, 2025Cupertino, CASteering

    02/04/2025 after work I was driving on local street in rush hours, suddenly the display panel popped out the warning message: Steering: malfunction! Please stop vehicle. Then I found out the wheel couldn't turn right or left any more. I turned on the emergency light immediately and moved my vehicle close to curb pending tow truck. Luckily it was raining evening, traffic was slow at 15~20 MPH, this incident didn't cause crash or injury but blocking the traffic more then one hour for the tow truck. If it happened on highway, I couldn't imagine what the serious fatal accident would be... After the Audi tech inspected, it was the electrical steering failed / the internal control died out--a defective parts.

    NHTSA complaint 11641430
16. Filed Jan 10, 2025Failure Jan 10, 2025Philadelphia, PAUnknown or other

    When the vehicle is connected to a cell phone and reliant on Apple CarPlay for navigation support, the screen will freeze numerous times while in transit. This causes the driver to lose situational awareness. The natural impulse for most drivers is to try to remedy the issue while moving. Once the device is disconnected the application resets and loses the destination. This can happen while driving on a highway at a high rate of speed.

    NHTSA complaint 11635338
17. Filed Dec 2, 2024Failure Nov 14, 2024Roslindale, MASuspension

    Both rear coil springs broke. Was not obvious when I was backing up. I heard a bang. I thought I hit something, but in fact I didn’t. I never knew what was wrong. The dealer reported that both rear springs were broken. He said it was a safety problem to keep it that way. The Audi dealer said it was a safety problem I think you should believe him. It is a safety problem. The car drove but I had to replace the springs cost thousands of dollars. Videos of spring at. [XXX] There was no crash. There was no heavy use. The spring simply broke the first one broke I believe at 55,000 miles and the second one at 76,000 miles. Everybody on the Internet seems to be having broken springs on Audi Q7 and Q5 models. And when they break, they’re no longer supported mechanic , as you can see from the photographs. One spring is supported in one way on the edge of the retain cup and one spring is pressing against some other component. It’s dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11628303
18. Filed Nov 25, 2024Failure Nov 20, 2024Henderson, NVExterior lighting

    I am filing a complaint and request for a recall on 2019 Audi Q7's side marker light. This is 2019 Model Audi Q7.It has about 60K miles. I start getting a warning message pops up frequently saying "Right front side marker light faulty See owner's manual". Searching online it appears many user with same model years facing the same problem, but could be on the left side. Some say dealer will not cover the repair even with extended warranty. Repair cost ranges from $3000 to $5000. The part is around $30. Due to this What people would normally do is just disable the light with some diagnostic tools. This is against the safety requirement and extremely dangerous in my opinion. This is most likely manufacturer's faulty design or defects since it is so prevailing among car owners of same model. Please see some of the online posts by owners with this issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11627197
19. Filed Oct 14, 2024Failure Oct 13, 2023Hudson, WISuspension

    Rear coil springs broke after just 60,000 miles. Audi refused to cover but dealer said this is very common. Vehicle stability affected. After my 42 years in automotive industry as a supplier my bet is these springs are made in China and supplier is cheating on material specifications and Audi must know.

    NHTSA complaint 11619637
20. Filed Oct 11, 2024Failure Oct 9, 2024Newton, MASuspension

    On October 9, I brought my 2019 Audi Q7 with approximately 79k miles to my dealership service department for an oil change and an inspection sticker. While in for the service, the dealership performed a multi-point inspection. During the inspection, the service technician found that both rear coils were broken off of the base. The technician recommended that these be replaced immediately and need immediate attention. The cost of the repair is over $3,000 and would then require an alignment and calibration, costing an additional over $500. I understand that these coils were recalled in later model Audi Q7's but not my year. Based upon this, it seems that the coils are defective and there should be additional recalls. There really is no reason for coils to break on a car that has such a large towing capacity (though I don't tow anything on the car and don't have a tow hitch). This is a safety issue for the car's performance and control.

    NHTSA complaint 11619348