Campaign 19V-309

Software error in the control unit may prevent the driver from being able to switch off the high beams when intended

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist. A software error in the control unit may prevent the driver from being able to switch off the high beams when intended.

Consequence

Being unable to turn off the high beams may result in oncoming traffic being blinded by the vehicle's lights, increasing the risk of crash.

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FERNLI.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 19V309000. Text as published by NHTSA.

Vehicles covered

4 product lines are covered

Owner complaints filed with NHTSA about lighting on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 19V-309
Make	Model	Model years
Freightliner	Sprinter 2500	2019
Freightliner	Sprinter 3500	2019
Mercedes-Benz	Sprinter 2500	2019
Mercedes-Benz	Sprinter 3500	2019

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.