Campaign 19V-328

Engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail

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Defect summary

General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.

Consequence

A short-circuit may damage the engine components and increase the risk of fire.

Remedy

GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 19V328000. Text as published by NHTSA.
Vehicles covered

7 product lines are covered

Owner complaints filed with NHTSA about engine and cooling on these vehicles: 91, of which 9 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 19V-328
MakeModelModel yearsComplaints on this component
ChevroletDuplicate Silverado 550020192
ChevroletSilverado 25002017 to 201946
ChevroletSilverado 35002017 to 201915
ChevroletSilverado 450020190
ChevroletSilverado 650020190
GMCSierra 25002017 to 201922
GMCSierra 35002017 to 20196
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.