Model yearPark outside

2019 Chevrolet Duplicate Silverado 5500

Other, diesel, 4x2, built in United States. Owner complaints on file from Aug 1, 2020 to Jun 4, 2021.

Recall campaigns covering this model year2381k vehicles or units across those campaigns
Owner complaints31.5 times the median 2019 other
Severity index0.02019 others average 8.9
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2019 Chevrolet Duplicate Silverado 5500 peaked in 2020, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.5220202202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

67% of complaints about the 2019 Chevrolet Duplicate Silverado 5500 name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
2
Visibility and wipers
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2019 Chevrolet Duplicate Silverado 5500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2019 Chevrolet Duplicate Silverado 5500
CampaignFiledSubjectComponentVehiclesRemedy
25V-390Jun 12, 2025Brake pressure sensor assembly may leak brake fluid into the brake pressure switch and cause a short circuitPark outsideBrakes62,468Part replacement
19V-328Apr 25, 2019Engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and failEngine and cooling318,374Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2019 Chevrolet Duplicate Silverado 5500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

3 complaints on file, page 1 of 1.

  1. Filed Jun 4, 2021Failure Jul 4, 20207 milesCharlotte, AREngine

    The contact owns a 2019 Chevrolet Silverado 5500. The contact stated while driving at various speeds, the vehicle loss motive power and stalled. The failure recurred on several occasions with the check engine warning light illuminated. The contact was unable to restart the vehicle. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 7.

    NHTSA complaint 11419679
  2. Filed Nov 12, 2020Failure Oct 23, 20205,300 milesSAN Jose, CAEngine

    2ND TIME WATER LINE BREAKS SAME AS THE ONE INSTALLED 1 MONTH PRIOR

    NHTSA complaint 11374346
  3. Filed Aug 1, 2020Failure Jul 25, 20197 milesCamdenton, MOVisibility/wiper

    THIS TRUCK IS BEING USED IN A BOX TRUCK APPLICATION WITH STANDARD 8' WIDE BOX, 16' LONG. THE SIDE MIRRORS THAT COME ON THE 2019 SILVERADO 5500HD DO NOT EXTEND OUT FAR ENOUGH TO SEE SAFELY ALONG THE SIDE OF THE STANDARD 8' BOX. IT IS VERY HARD TO SEE TRAFFIC ON EITHER SIDE AND EXTREMELY DIFFICULT TO BACK UP SAFELY. I NOR THE DEALERSHIP HAS BEEN ABLE TO GET ANY HELP WITH THIS SAFETY ISSUE FROM CHEVROLET FOR OVER A YEAR NOW. I HAVE BEEN TOLD BY A DOT OFFICER THAT I MUST GET THE MIRRORS TO EXTEND OUT FAR ENOUGH TO CLEAR THE BOX IN MY REAR VIEW. I FEEL CHEVROLET SHOULD MAKE THIS A RECALL ISSUE FOR THE SAFETY OF EVERY 5500/6500 TRUCK USED WITH A STANDARD 8' BOX APPLICATION. MY DEALERSHIP SAID CHEVROLET PUT THE EXACT SAME MIRRORS ON THE 2020 MODEL AS WELL. PLEASE HELP!

    NHTSA complaint 11342694
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

498 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • PIP4902S Jun 9, 2025 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • N252494770 Jun 17, 2025 · Service Campaign
    Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owne…
  • PI0281L Apr 17, 2025 · Service Bulletin/Repair Instructions
    This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
  • 25-NA-100 Apr 18, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Comp…
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • 07-00-89-037W Apr 8, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 25-NA-052 Mar 25, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
  • 13-08-116-001K Mar 31, 2025 · Service Bulletin/Repair Instructions
    The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
  • 24-NA-098 Mar 21, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
  • 25-NA-065 Mar 21, 2025 · Service Bulletin/Repair Instructions
    This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
  • 15-06-03-001F Mar 12, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
  • 08-03-10-006I Mar 14, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
  • 25-NA-052 Mar 4, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
  • 17-NA-073 Mar 5, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • 05-03-07-009L Feb 25, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
  • 11-00-89-005Y Feb 22, 2025 · Service Bulletin/Repair Instructions
    This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
  • 05-08-51-001L Feb 20, 2025 · Service Bulletin/Repair Instructions
    This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
  • 16-NA-109 Feb 18, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
  • 07-00-89-037V Feb 13, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 22-NA-244 Jan 30, 2025 · Service Bulletin/Repair Instructions
    This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
  • 22-NA-074 Jan 30, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 21-NA-043 Jan 31, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
  • 21-NA-135 Jan 28, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
  • 10-08-110-001L Jan 31, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on proper use of floor mats.
  • 01-08-42-001Q Jan 27, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
  • 25-NA-019 Feb 1, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the tech to check other areas that may need repair before replacing the wheel speed sensor.
  • 09-06-04-026Z Jan 9, 2025 · Service Bulletin/Repair Instructions
    This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
  • 07-00-89-037U Jan 4, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 20-NA-132 Jan 7, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
  • 18-NA-263 Dec 14, 2024 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
  • 16-NA-376 Dec 10, 2024 · Service Bulletin/Repair Instructions
    This informational bulletin provides information on higher than expected oil consumption.
  • 17-NA-374 Nov 25, 2024 · Service Bulletin/Repair Instructions
    This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.
  • 08-07-30-035I Nov 27, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
  • 19-NA-219 Nov 22, 2024 · Service Bulletin/Repair Instructions
    This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
  • PIT5962B Dec 6, 2024 · Service Bulletin/Repair Instructions
    This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
  • 21-NA-043 Nov 5, 2024 · Service Bulletin/Repair Instructions
    This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
  • 04-06-01-029K Oct 28, 2024 · Service Bulletin/Repair Instructions
    This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
  • PIT6261 Dec 4, 2024 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
  • 24-NA-040 Oct 11, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
  • 10-00-89-009F Oct 9, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
  • 23-NA-154 Oct 2, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
  • 22-NA-244 Oct 5, 2024 · Service Bulletin/Repair Instructions
    This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
  • 07-00-89-037T Oct 2, 2024 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 01-06-01-011Q Oct 5, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
  • 99-00-89-019Z Oct 3, 2024 · Service Bulletin/Repair Instructions
    This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
  • 20-NA-132 Oct 3, 2024 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
  • 21-NA-270 Oct 2, 2024 · Service Bulletin/Repair Instructions
    This informational bulletin provides information for dealers/technicians on Vibration Caused by Tires.
  • 23-NA-219 Sep 21, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
  • 20-NA-138 Sep 17, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
  • 04-06-04-051J Sep 27, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
  • 04-06-04-051J Sep 27, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
  • PIT6240 Oct 25, 2024 · Service Bulletin/Repair Instructions
    This Preliminary information communicates information on adding RPO UF3 Fast Idle to a vehicle.
  • 08-07-30-026I Sep 16, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen v…
  • 18-NA-146 Sep 14, 2024 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
  • 07-00-89-036K Sep 10, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
  • 02-00-89-002X Sep 9, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
  • 18-NA-073 Aug 19, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
  • 24-NA-174 Aug 27, 2024 · Service Bulletin/Repair Instructions
    The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
Source: NHTSA manufacturer communications files.