Campaign 19V-392

Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched

Defect summary

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Ranger Rover and 2014-2016 Range Rover Sport vehicles. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.

Consequence

The unlatched door may open while the vehicle is in motion, increasing the risk of a crash.

Remedy

Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began July 18, 2019. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N335. Note: Vehicles in this recall were previously recalled under recall number 15V-385 and need to be remedied again.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 19V392000. Text as published by NHTSA.

Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about latches and locks on these vehicles: 23, of which 1 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 19V-392
Make	Model	Model years	Complaints on this component
Land Rover	Range Rover	2013 to 2016	11
Land Rover	Range Rover Sport	2014 to 2016	12

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

This recall followed an NHTSA defect investigation

EA18004 Door latch failure
Opened Jul 2, 2018, closed Oct 17, 2019

23V-324 May 4, 2023
Second-row seat armrest storage compartment latch may fail, allowing the objects from within to be unsecured in the event of a crash
20V-387 Jul 2, 2020
These vehicles were previously recalled and repaired under Recall 19V-392, however the repair may not have been completed properly
20V-325 Jun 4, 2020
These vehicles were previously recalled and repaired under Recall 19V-390, however the repair may not have been completed properly
19V-390 May 23, 2019
Spring in the Keyless Vehicle Latching System (KV Latch) may get stuck, causing the left hand door to remain unlatched when the door is closed
15V-385 Jun 17, 2015
In the affected vehicles, the doors may unlatch unexpectedly when closed
05V-300 Jun 28, 2005
On certain five door sport utility vehicles, it is possible to operate the interior door handle to open the door when the child safety lever is in…