Campaign 19V-390

Spring in the Keyless Vehicle Latching System (KV Latch) may get stuck, causing the left hand door to remain unlatched when the door is closed

Defect summary

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016 Range Rover and Range Rover Sport vehicles. A spring in the Keyless Vehicle Latching System (KV Latch) may get stuck, causing the left hand door to remain unlatched when the door is closed.

Consequence

The unlatched door may open while the vehicle is in motion, increasing the risk of injury or a crash.

Remedy

Land Rover will notify owners, and dealers will update the software, and inspect the KV latches, replacing them if necessary, free of charge. The recall began December 6, 2019. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N336.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 19V390000. Text as published by NHTSA.

Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about latches and locks on these vehicles: 9, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 19V-390
Make	Model	Model years	Complaints on this component
Land Rover	Range Rover	2016	4
Land Rover	Range Rover Sport	2016	5

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

This recall followed an NHTSA defect investigation

EA18004 Door latch failure
Opened Jul 2, 2018, closed Oct 17, 2019

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These vehicles were previously recalled and repaired under Recall 19V-392, however the repair may not have been completed properly
20V-325 Jun 4, 2020
These vehicles were previously recalled and repaired under Recall 19V-390, however the repair may not have been completed properly
19V-392 May 24, 2019
Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched
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In the affected vehicles, the doors may unlatch unexpectedly when closed
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On certain five door sport utility vehicles, it is possible to operate the interior door handle to open the door when the child safety lever is in…